Ricardo is bright, personable and competent. He is also very thorough. The problem was not what I thought it was, and I'm disappointed to have to pay out money that I wasn't expecting, but the problem appears to be fixed. He installed new wheels, and moved the support bar he installed on the initial installation to reinforce the door panel that had cracked because of stress. He checked the operation of the door multiple times and the alignment of the channels to assure that the wheels ran free and true. I really like this young man.
