Preston is/was very professional and put me right at ease about getting the garage door repaired! I called Aaron Overhead Doors and Preston was out within the hour! Thank you!
Response from Aaron Overhead Doors - Monterey:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
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Very satisfied with Preston’s service. Best technician I have had.
Response from Aaron Overhead Doors - Monterey:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Came on time answered all my questions fixed all my problems quickly . I called on Saturday they were here Monday morning. Great service
Response from Aaron Overhead Doors - Monterey:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Oh my God Preston was wonderful. My garage doors are both working perfectly. He is replaced my keypad and he’s got the best attitude. I would definitely refer him to anybody who needs you guys.
Response from Aaron Overhead Doors - Monterey:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Prescott was terrific, very professional and helpful-great job!
Response from Aaron Overhead Doors - Monterey:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
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Friendly and efficient service. Will use this business again. I recommend this company to anyone needing repairs of replacement.
Response from Aaron Overhead Doors - Monterey:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
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Knowledgeable on product and installation. Great communication and customer service. Left job site completely clean.
Response from Aaron Overhead Doors - Monterey:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Response from Aaron Overhead Doors - Monterey:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Response from Aaron Overhead Doors - Monterey:
Thank you for the wonderful review and for taking the time to share your feedback.
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They came within 24 hrs of my request for service, solved my problem in one visit, and fees were fair & transparent.
Response from Aaron Overhead Doors - Monterey:
Thank you for the wonderful review and for taking the time to share your feedback.
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I called several garage door service companies in Monterey County & not one got back to me except Larry/Preston at Aaron Overhead Garage service. Larry called right away & Preston came out to fix our spring immediately. Expedient, friendly and professional service! Thank you!
Response from Aaron Overhead Doors - Monterey:
We are so glad to hear that you had a good experience. We appreciate the great review!
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Excellent service! Preston was great!!
Response from Aaron Overhead Doors - Monterey:
Thank you so much for letting us know Preston did such a wonderful job. We will be sure to tell him to keep up the good work!
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I was very pleased with the entire start to finish experience with Aaron. Responsive, professional and quality installation.
Response from Aaron Overhead Doors - Monterey:
Thank you so much for taking the time to leave us a 5-star review!
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Adrian was professional -easy to deal with and anxious to please
Response from Aaron Overhead Doors - Monterey:
We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.
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Adrian was on time, friendly, and replaced the garage door motor and spring quickly!
Response from Aaron Overhead Doors - Monterey:
Thank you so much for taking the time to leave us a 5-star review!
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Garage Door Opener Repair: Addressing a customer's service request regarding their malfunctioning garage door opener, my initial inspection uncovered a damaged drive belt causing operational issues. This wear and tear had led to a persistent humming noise and unreliable performance. Swiftly addressing the problem, I replaced the damaged drive belt and conducted a comprehensive examination of the entire garage opener system. Following the replacement and inspection, extensive testing was carried out to ensure the opener operated quietly and efficiently, restoring it to peak functionality.
Garage Door Repair: In response to a client's call about their malfunctioning garage door, I conducted a thorough inspection upon arrival. The issue was traced to misaligned tracks affecting the door's movement. Skillfully realigning the tracks, I ensured their proper placement, resulting in the elimination of the sagging issue. Subsequent comprehensive testing of the opener confirmed correct operation, providing the customer with a well-functioning system.
Garage Door Installation: Tasked with delivering superior Garage Door Installation services, our dedicated team collaborated closely with the client to select a new garage door that perfectly matched the home's exterior. On-site, we expertly installed every component, including tracks, springs, opener, and sensors, ensuring precise balance. Post-installation, we conducted rigorous quality assurance tests, confirming seamless operation of every part. The end result left our client not just satisfied but genuinely thrilled with their new garage door, appreciating both its aesthetics and top-notch performance.
Garage Door Spring Replacement: Responding to a garage door repair request at the customer's residence, I identified a rusted spring as the culprit. This deterioration was hindering the door's proper opening. I proceeded to replace both rusted springs with new ones, ensuring the door's correct balance and smooth operation. Rigorous testing confirmed the door's efficient functionality.
Garage Door Opener Repair: Upon arriving at the customer's location to diagnose their garage door opener issue, I identified a malfunctioning safety sensor as the root cause. This issue led to erratic behavior, including unintended reversals during operation. Swiftly addressing the concern, I replaced the faulty safety sensor and conducted a thorough series of tests to ensure the garage door opener's reliable and safe functionality.
Annual Garage Door Maintenance: Arriving at the client's residence for our scheduled yearly maintenance, I meticulously inspected all components of the residential garage door system. I checked springs, tracks, rollers, hinges, and the opener, identifying and addressing any signs of wear, tear, or misalignment. Throughout the service, I tightened loose hardware, applied high-quality lubricants, and ensured the structural integrity of the entire system. Conducting a balance check, I made adjustments to force settings and travel limits to optimize performance. The goal was to keep the garage door operating smoothly and reliably. After completing the maintenance tasks, I provided the client with a concise report, including recommendations for ongoing care and peace of mind throughout the year.
Garage Door Opener Repair Service: On a service call for a garage door not achieving full opening, I discovered that the opener's force settings required adjustment. With precision, I tweaked the force settings on the opener, ensuring the door's complete and reliable opening. This meticulous adjustment not only resolved the immediate concern but also contributed to the enhanced overall performance and longevity of the garage door opener.
Garage Door Repairs: Responding to a client's report of unusual noises during garage door operation, I discovered that misaligned tracks were the cause, contributing to the noise. Employing skillful techniques, I meticulously repositioned and realigned the tracks, ensuring a quiet and smooth movement of the door. This careful adjustment aimed to provide the client with a garage door that operates silently and efficiently.
Garage Door Repairs: Arriving to find the wall control unresponsive for the garage door, I conducted an inspection revealing dislodged wiring in the control panel. Systematically reconnecting and securely fastening the wiring, I restored proper functionality to the wall control. This careful intervention ensured the seamless and reliable operation of the garage door, addressing the client's immediate concern.
