Response from All American Door Co.:
We thank you for sharing your positive experience. It made our day.
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Response from All American Door Co.:
Nathan, thank you so much for taking the time to leave us a 5 star review.
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We were glad to get fast service! Our service man was very professional and did good work.
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Caleb did an awesome job and had to make a late trip all the way across the cities to get this done tonight. He made sure I understood everything that needed to be done and never tried to nickel and dime upcharges. Many thanks! We will definitely be using All American again.
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Had a tech out within an hour or two, went over options and pricing, decided and it was fixed an hour later. Everything was fantastic.
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I have called on my garage door openers 3 times in two months. When All American Door showed up, they finally were able to get our openers working. After looking at the openers it was determined we needed new openers. They were able to install the new openers same day. It feels good to have working openers again
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From the time we got an estimate to the installation of the garage door we extremely fast. All American was flexible with our availability to having garage door replaced. John was pleasant and explained what he was doing and why. He also provided name of spray to apply to rollers and hinges. We would definitely recommend All American to friends and family.
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John did a great job explaining the process, and installing the door. I appreciated the quality of service, and am very happy with my new door.
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A service call was scheduled because the door was sitting crooked. The cable did have to get replaced due to kinking and memory. Door went crooked because the door was extremely dry and with a cold weather that we’ve been having the door was not running smooth like it should be. Once a tuneup was performed the door had operated flawlessly.
Customer called because they backed into the door, pushing the door out of the opening, causing it to get pinched within the opening itself. I was able to get the door unstuck denies to replace any parts, but did have to disable the door and left the customer with a section estimate and a new door estimatebecause of the brand of door may not be manufactured anymore. It is an older style door.
Customer called us out because their door was stopping halfway when opening. When I did get on site, it was operating normally as it should, but I was able to diagnose the issue as a bad limit switch on an opener that was already 16 years old out of a life expectancy of 15 to 20 years. I recommended replacement of the opener, customer authorized the replacement. Once I got the opener replaced, the door had opened and closed smoothly and quietly with the new openerthat was installed.
Jeremy installed new garage door and opener
Customer had scheduled an appointment because their garage door was not opening, what’s the customer let me into the garage I was able to quickly observe that a spring was broken, Customer did say they do run their door about double what the expected cycle would be so I did recommend a higher cycle spring for this customer so he is not replacing his springs prematurely. Customer did move forward with a higher cycle spring as well as replacing rollers. Customer was pretty happy once I finished up with all the work because the door was running as if it was brand new.
Customer scheduled an appointment because her door was not opening. When I had arrived on site I did observe a damaged top section, once I got inside and did an inspection I did find that two sections were damaged, at that point I recommend recommended a new door estimate. The customer had an idea that was probably going to happen. I got all my measurements necessary. Went over options with the Customer four doors emailed over estimate she was curious about so she can make her decision
Garage door was only opening up 18 inches. During my inspection, I had noticed the forces on the opener were not set properly, and I also did run the door by hand noticing that the door did not balance out properly. Work to be performed was adding attention to the springs and making adjustments to opening forces on opener as well as the opening limits. Once work was performed, the door had operated properly going up and down smoothly without any issue
Garage door, spring, roller, table, PVC weatherstripping replacement
