Arrived on time. Completed in reasonable amount of time. Friendly courtious service.
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Caleb Avery was my installer. I received a phone call 30 minutes prior to his arrival which was very nice. Caleb was very knowledgeable and efficient with his work. He was in and out in about 90 minutes. He took the time to walk through my new garage door opener and some information about my current set up that our builder did not mention or go through with me which was very appreciative. I know that with new construction you end up with “builder cheap” materials. I’m sure my garage doors are no different, so when these need attention I will be contacting all American door company for my future needs. Thank you.
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Over all very pleased, great product, quick delivery, expert install
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Sean was great. My garage door had broken late the night before and would not close all the way leaving access to my garage. I called two other companies before I called All American Door. They could not provide the same day service I needed. Sean was great. Did a thorough inspection and had it fixed in less than one hour. I highly recommend this company.
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Caleb was on time, fixed the problems really fast & charged us a very fair price
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Every thing is working great. Sean explained so I could understand what was needed. He installed everything efficiently.
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Overall poor experience. They replaced the springs on our double garage door. The repair was successful and the new springs work well, however the actual effort from the tech was poor. We have a finished and painted garage. The tech sprayed spring lube all over our interior painted walls and over lubed the springs to the point that they dripped all over the garage floor, the exterior of the garage door while it was opening, and onto our vehicles. The exterior of our door is wood trimmed and painted. We now have spots that can’t be removed on our door and the interior walls of the garage. Very disappointed given this could have been avoided if the tech was somewhat attentive. We will not be using this company again.
Response from All American Door Co:
Good morning Kellen, I'm very sorry to hear about your negative experience with All American Door. I would love the opportunity to improve this situation for you! I will be in contact with you today to discuss. Best Regards, Mike Weller General Manager
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