The gentleman who came out was polite and very professional. After he told me a price I was surprised at the cost...had no idea going into this how much it would be. First quote $400..then he came to $375. I called the office for a better deal and Chaz then told me $489. I went into melt down at that point. I referred many customers to them due to my Real Estate business. I never felt taken advantage before until now. Long story short...will take my business elsewhere. I paid the $375.