This is not the first time that Eric has come to my rescue. He is very professional, knowledgeable, kind and thoughtful. He fixed my garage door, then strengthened the brace that holds it up and replaced the light bulbs. He always has great suggestions, while always being mindful of my budget. Thank you, Eric!
Overall Experience
Quality
Price
Convenience
I appreciate how well Eric Murphy and the company reacted to my warranty concern. It was minor, but they treated me very well.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Eric Murphy and Joel were very helpful and worked hard to make our experience right. Eric was very careful and took the time to be sure our heavy door and tracks, etc. were balanced as well as could be.
Overall Experience
Quality
Price
Convenience
Eric arrived timely, was professional and quickly addressed my issue. Additionally, he provided some optional addition work for me to consider in the future. He was not pushy regarding this. For future garage door work, I will contact Garage Door Medics and request the services of Eric.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Eric adjusted our garage door under warranty. It’s working perfectly now!
Overall Experience
Quality
Price
Convenience
I called Garage Door Medics in the morning and Eric was at our house 5 hours later! He did a fabulous job on the repair and maintenance of our 3 garage doors. He also programmed and installed a remote keypad. Eric was knowledgeable, personable, and professional. I would use Garage Door Medics again without hesitation!
Overall Experience
Quality
Price
Convenience
Remounted opener to ceiling and replacement of door arm mounting bracket with new orb
No problem present Inspected sensors nothing wrong Door running like normal.
Old sectional door low headroom w genie belt drive opener both running great/ adjusted gdo header bracket because it was rubbing on torsion tube - full lube and tune up tighten belt drive
Reset cables on crashed door Added strut and installed 888lm wall console
Bad battery on gate Rewired power supply to circuit board
No problem presenting while I was there. With the aid of the homeowner, we inspected the safety sensors and wiring. All appeared to be good.
Could not replicate problems Checked opener and wires Informed Customer that they likely have a faulty circuit board or remotes. Recommended new opener
Replacement of rollers and serviced door and opener