Eric arrived on time and was able to assess the problem quickly. After reviewing the quote, he was able repair the issue within 30 minutes.
Great customer service
Tech finally called at 8:10 pm. Service window was between 5:00 pm and 8:00 pm. I called three times after 7:30 and received NO call back to keep me informed of when tech would arrive. I will never use GDM and will tell all friends and family to not ever give you guys any business.
Caleb was outstanding knowing exactly what the problem was and resolved my problem quickly and checked the entire door operation.Great job.
Preston was very professional, knowledgeable, and friendly. He fixed our problem quickly and explained everything.
Very friendly and done great job
Eric was very professional, and quality of work was outstanding!
Part didn't come in till 430pm. Arrived onsite at 5pm. Installed CPI card and gate malfunctioning even more. By adding the client card we added a device drawing voltage. Took device off and issue went away to normal operation. Tested 3 phase incoming power and we have 206VAC. Tested the 24VAC terminals going into the board from the transformer and had a resting 22VAC and under load it has 20.7VAC. This indicates a pre-existing bad transformer that is now on the edge of supplying enough power to motor. Thus the intermittent failure in both up and down motor directions. The devices added to make gate automated for cars don't draw enough power to normally affect the motor operation. The transformer output should normally be about 27VAC. We will need to order the transformer and disconnect power while doing so. No service disconnect so the breaker must be turned off while working. We HIGHLY recommend having a 3 phase service disconnect on the wall installed before the motor. This is not
Replaced broken spring on 16x7 overhead garage door also lubricated and inspected door and opener in fort worth
Reset cables and fixed crashed opener
installed genie operator on 16x7 overhead garage door in keller texas. Also lubricated and inspected overhead garage door and operator.
Added kickers and did tune up on one piece wooden garage door. Also programmed three remotes and lubricated hinges and opener rail. Adjusted sensors and cleaned of lens.
Fixed lag to hardware and adjustable arm.
Two Springs 207x2x2 Left and Right, 10 Short Rollers
Aledo tx repaired broken chain on sliding gate
The homeowner called us because their garage door would not close.
repaired off track 16x7 overhead garage door also lubricated and inspected overhead garage door and opener in Fort worth texas.
Door is a bit heavy from halfway up. Needs new springs soon. Also garage door opener motor is 1/3 hp. Needs a 1/2 hp or greater chain drive recommended. Garage door was dropping halfway. Added more force and adjusted limits so cable did not have so much slack. Also sold and installed new rollers. Included tune up and lubrication.
trilogy Serviced door and opener