Troy was very professional and explained everything regarding my fireplace. He did a great job.
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Troy and TJ listened to my concerns and fixed the minor problem I had with the inser door sagging. The door hinge was tightened up. Always feel better knowing chimneys are clean and ready for next season.
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Troy was on time and did a thorough inspection and cleaning of our fireplace. He was so polite and very careful to keep things clean.
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Very knowledgeable representative. Did a wonderful job of cleaning and telling us what he saw. Mentioned things to look for when using our fireplace. Thanks
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I just had the yearly chimney cleaning and inspection by 2nd Generation Chimney technicians and was happy with their professionalism and attention to detail. Very friendly and thorough with their explanations. Would recommend their work.
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I am very happy with the look of the new chimney and look forward to be able to use them again. The teams were very knowledgeable and did an outstanding job.
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I am very happy with the look of the new chimney and the professionalism of the team that did the work at my home.
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Scheduling the appointment was easy. They called to confirm arrival time. Service was completed and no mess left behind.
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Troy was professional and efficient. He wore a mask and took care to keep our home clean during the process
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I was kept notified of their arrival time. They wore PPE, mask and gloves.
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Very pleased with cleaning and chimney repair!
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Chimney cleaning and smartscan inspection
Double chimney inspection and gave quotes for liner
Tore down and rebuilt 3 courses of brick and poured new crown. Also installed new stainless steel liner
Installed new lining system and 3 courses of brick
Took down 3 courses of brick and dropped liner
Began reline with 3 new courses of brick and crown
Cleaning and inspection with an estimate for repair work