Overall Experience
Quality
Price
Convenience
Excellent customer service from David- the owner, to his superb group of guys Tyler and team!! They found and fixed our problem with our chimney from the 70’s and everything is new and no odors. Very clean work site, kind and dependable!! Would highly recommend 2nd Generation for any repairs or new projects!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Thank you for your friendly, prompt service!
Overall Experience
Quality
Price
Convenience
The techs are very knowledgeable and willing to go the extra mile!
Overall Experience
Quality
Price
Convenience
Matthias is always on time, answers all questions, and is very professional. Highly recommend.
Overall Experience
Quality
Price
Convenience
As in every year, the service was excellent. On time, very professional.
Overall Experience
Quality
Price
Convenience
We have been loyal 2nd Generation Chimney customers for a few years now. We have a couple of properties and had one chimney fully rebuilt and another repaired and they did a wonderful job. The detail and care was so thoughtful. During our rebuild, it was an especially hot week and the mortor color we chose did not dry consistently and they came back and totally redid it! I was amazed and grateful. Their commitment to make sure their work is excellent is truly 100%. We've had the pleasure of working with Tyler the most over the years and he is a gem. He's committed to customer service and educating his customers about the status of their chimney/fireplace and has even returned to provide a full explanation on how to start a fire in your fireplace after we were not having success with our fires. This company & Tyler go above and beyond to provide the best service and workmanship. We're so glad we chose this company. Thanks 2nd Gen Chimney & Tyler!
Overall Experience
Quality
Price
Convenience
Tyler was professional and an incredibly knowledgeable specialist. The options for a wood burning insert are also top notch.
Overall Experience
Quality
Price
Convenience
Troy was respectful and prompt. He was courteous and did not leave any mess behind. I would recommend this company.
Overall Experience
Quality
Price
Convenience
Tyler did a great job. He was polite, helpful, knowledgeable, and on-time.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler did a great job. Greeted me right away, told me it would take about 1/2 hour and helped me better understand my fireplace system.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tyler, has provided excellent service for our Majestic wood fireplace insert and chimney cleaning and maintenance. He was professional, punctual, courteous and kept a clean work area. He also provided information on paint and cleaning maintenance product information which will be very helpful during the heating season.
Overall Experience
Quality
Price
Convenience
Tore down and rebuilt 25 courses of brick and poured new crown and inserted new stainless steel liner
Installed 25 courses of brick and a crown
Proposal for a new lining system and exterior work
Gave quote for new flashing and lining system
Installed two caps and estimate for a electric insert
