I’ve been working with 2nd Generation for several years now through two different homes. I’m consistently impressed at the quality of customer service and ease of scheduling services. We feel very confident in the safety of our beloved fireplace knowing they’ve cleaned and inspected it every year. Very positive experiences with the team, with either annual cleaning or an occasional repair.
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We can't come up with enough good words and praise for your company. The service was way over what we were expecting. Tyler was absolutely fantastic to work with and did a fantastic job. They replaced our shot 36 tear old tiles with a transferable life time warranty stainless steel liner. The clean up outside was better than I would have done. Tyler even replaced a few hearth bricks that had gotten broken over the last 37 years. Took them 10 hours because of rain and our chimney not being built right. We would highly recommend them to anyone needing chimney work. 20 out of 10 stars.
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This was an initial consultation to install a wood burning fireplace insert. The tech was thorough and pleasant to work with. The fee of $199 for the call alone was disclosed when booking but not ideal, and the prices quoted for the work seemed pretty high to me. Will definitely be looking for additional quotes.
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Matthias and his co-workers at 2nd Generation Chimneys did a fantastic job with rebuilding our fireplace. Very polite and thorough in all respects. They added a liner and new chimney cap as well as rebuilt the entire firebox. They maintained a very clean job site. The were on-time and on-budget.
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Tyler was efficient in cleaning our chimney and professional. He gave us an estimate for a new stove and wasn’t a pushy salesman 👍GREAT JOB!!
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Tyler called ahead of time to let me know when he would arrive. He was kind, respectful, and informative. He took the time to teach us how to use the new to us fireplace safely.
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Great service! Friendly , Very thorough fast and clean See ya next year!
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This is a quality business. I called multiple different chimney cleaning services. 2nd generation chimney was actually my 4th call as I was just going down the google list. As I called so many different places, I was able to get a good feel for the companies. When the Admin for 2nd Chimney answered the phone, she was kind, polite, professional, and provided a great overview of the service. She was also very straight forward with the pricing… unlike other businesses I called. She was even able to get me in sooner than we originally booked the service for! The amount I paid was less than a few other competitors and 2nd chimney was offering the same services as the others. When the technician entered our home for the service, he was extremely kind and professional. He did a fantastic job and there was ZERO mess. I will definitely be using 2nd chimney services again!!
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Troy was very professional and explained everything regarding my fireplace. He did a great job.
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Tore down chimney and installed 8 inch liner
Installed new ss lining system. And prepped for brickwork
Annual chimney cleaning and smartscan inspection
Cleaning and inspection proposal for new chase cover and cap
Chimney cleaning and inspection - proposal for new chase cover and poured floor
Chimney cleaning and inspection proposals- run down on how to properly use system
Chimney cleaning and smartscan inspection