2nd Generation installed our chimney liner in 2019 and we have used them to clean and inspect our chimney since. The staff are always punctual, friendly and professional. They always share any issues or concerns they may see and make recommendations, if any. We trust and rely on 2nd Generation to give us the peace of mind while using our fireplace throughout the winter. Thanks everyone.
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Matthias showed up at the scheduled time, giving me a call prior to showing up. He was thorough with his inspection and cleaning, showing me pictures of the buildup prior to and after cleaning. Excellent service as always! Thank you again!
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Highly Professional and Competent. Showed up at the scheduled time and was prompt and efficient with the cleaning. Took photos showing the buildup inside the flue and made recommendations on the need for a mid season (January timeframe) cleaning so as to prevent possible flue fires from occurring due to the extra buildup. Very reassuring the information shared regarding the condition of the whole system. Overall, the company is awesome. I had them install the liner and have been using them ever since for cleaning and maintenance. Lisa always sends me reminders of upcoming scheduled cleanings so I don’t forget to get it done before the winter. AAA+ overall rating for crew and company.
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Annual double fireplace cleaning and inspection
Annual chimney cleaning and smartscan flue liner inspection