Always get great courteous service from 2nd Generation. They arrive when they say, do a thorough job cleaning chimney and leave the area neat and clean.
In an age of shady deals, short cuts, incompetent customer service, and disingenuous business practices 2nd Generation Chimneys stands as a reputable, fair, and honest company that not only uses their expertise to add value to your home but shares their formidable knowledge to enhance the joy in using your wood-burning fireplace. Rather than seeking to blow your budget and confidence down with jacked up prices and questionable maintenance procedures they have reasonable rates and send experts like Tyler, a consummate pro and the kind of upright person you want to have to protect your sizable chimney investment. You could call him a sheep dog when it comes to the dirty duty of cleaning your chimney. He doesn't cut corners of make excuses, but rather he rolls up his sleeves and makes sure that your fireplace is safe, clean, functional, and maintains the grandeur that it should have as a centerpiece in your home. Bring on the wolves of time, age, and use. Though they huff and they puff they can't blow our chimney down because we used 2nd Generation.
Matthias and team were amazing. I may not have received the results I wanted (functioning fire place) but they were such a delight to work with. AND…. They started to shovel my drive way. Nothing less than exceptional
Everything was explained to me thoroughly and completely. He answered questions I didn’t know enough to ask. The service was very clean. He was respectful and very kind.
I just wanted to relate to you the exceptional work performance displayed by your team members; namely, Tyler and Troy. They both went above and beyond in the recent repair of our chimney at our home. Having the job done by competent, personable, and trustworthy individuals is of paramount importance when inviting a contractor to a private residence, especially in times like these. Tyler and Troy put my entire family at ease not only with their obvious mastery of craft but also with their professionalism and customer service. I can’t fully express to you how relieved I am that our chimney is now safe and secure because of their fine craftsmanship. They are an asset to your organization and you should be proud of how they represent both you and your organization. I want to add that my positive impression of Tyler when he first came to assess the job was a crucial factor in my keeping your company in mind these past three years. I relay these well deserved kudos without reservation and sincerely thank you for sending to our house such fine workers, but of equal importance, individuals with a generous and kind spirit!
These peope were very professional and good to work with.
The technician was very thorough and let me ask about a hundred questions and answered every one of them! He was very knowledgeable and did a great job explaining everything. I would highly recommend!
Good service, tyler was very helpful in explaining everything. I liked that I was able to see what was going on with the camera. I will defiantly recommend 2nd generation to others.
Annual chimney cleaning and smartscan inspection
Proposal for duct cleaning and inspection
Chimney clean and smartscan inspection
Chimney clean and smart scan inspection
Chimney clean and smartscan inspection
Installed panels and poured a new Floor in the fireplace
Installed new refractory panels and poured new floor