Everything went well from contacting 2nd Gen, to paying the invoice!
We have been using your service for several years and we keep coming back because of your excellent service! However this last time you were here 10/25/24 my white Berber carpet down stairs has black footsteps around where the tech was working. I was surprised because in the past Trever was ALLWAYS VERY clean and went out of his way to not make a mess. I own “Drop Cloths” I would have put down had I known! I’m going to have a carpet cleaner come out and hopefully remove the stains. Other than that we have never had a problem and continue to be a loyal customer. ( In the future, may I ask that you use drop cloths when working on the basement fireplace! Thankyou, Patrick and Jane Arcand.
Great work! Matias and Troy were very knowledgeable, friendly, and professional.
Knowledgeable, courteous, and did a great job keeping the work area clean
Mathias did a great job, and explained what he was doing. I feel much safer as we move into the winter months. I would definitely recommend 2nd Generation and Mathias to anyone that has a wood burning fireplace.
Matthias was great to work with. I appreciated his knowledge, experience and willingness to talk through options.
Removed seal caps off roof venting for line pressure testing
Proposal for 55 courses and a lining system
Cleaned chimney and fireplace. Ran camera through for inspection
Annual chimney clean and smart scan inspection
Cleaned fireplace and chimney. Also ran camera through for inspection
Annual chimney cleaning and smarts can flue liner inspection
Annual chimney clean and smartscan inspection
Warranty inspection and suggested installing larger diameter fresh air intake.
Warranty inspection and proposed installing a larger diameter fresh air vent.