This is a great company to work with! I appreciate the email reminders when I am due for cleaning and safety check and it was easy and flexible to schedule. Troy was great - thoughtful enough to take his shoes off as soon as he got into the house, got straight to work, let me know what was going on, and the price was exactly what I was told it would be. Thank you!
Everything went well from contacting 2nd Gen, to paying the invoice!
We have been using your service for several years and we keep coming back because of your excellent service! However this last time you were here 10/25/24 my white Berber carpet down stairs has black footsteps around where the tech was working. I was surprised because in the past Trever was ALLWAYS VERY clean and went out of his way to not make a mess. I own “Drop Cloths” I would have put down had I known! I’m going to have a carpet cleaner come out and hopefully remove the stains. Other than that we have never had a problem and continue to be a loyal customer. ( In the future, may I ask that you use drop cloths when working on the basement fireplace! Thankyou, Patrick and Jane Arcand.
Great work! Matias and Troy were very knowledgeable, friendly, and professional.
Knowledgeable, courteous, and did a great job keeping the work area clean
Mathias did a great job, and explained what he was doing. I feel much safer as we move into the winter months. I would definitely recommend 2nd Generation and Mathias to anyone that has a wood burning fireplace.
Matthias was great to work with. I appreciated his knowledge, experience and willingness to talk through options.
Removed forms applied final sealants
Removed and rebuilt 27 courses of brick and replaced flashing and poured a new crown
Annual chimney clean and smartscan inspection
Annual chimney cleaning and smartscan inspection
Annual double chimney clean and smartscan inspection