I’ve been working with 2nd Generation for several years now through two different homes. I’m consistently impressed at the quality of customer service and ease of scheduling services. We feel very confident in the safety of our beloved fireplace knowing they’ve cleaned and inspected it every year. Very positive experiences with the team, with either annual cleaning or an occasional repair.
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Tyler did a great job. He was polite, helpful, knowledgeable, and on-time.
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Thank you for the information that you provided us. It was invaluable. It was fast and easy to make an appointment.
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The technician called when he was in route to clean our ducts and dryer vent. He arrived within the window that I had been given when I made the appointment. As it turned out, he was the technician who performed the last duct cleaning. He worked at a fast pace. He was courteous, and he provided useful information about cleaning the ducts and replacing the furnace filter.
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We are very pleased with 2nd Generation Chimney. Troy was professional and competent.
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Personal and knowledge service. Couldn’t even tell he’d been the
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Tyler was on time, thoroughly knew all about chimneys and fireplace and explained everything in detail.
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Tyler was on time, worked efficiently, explained things thoroughly, and did his job well. Would definitely recommend.
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Very polite, knowledgable, and professional. Took time to answer all my questions and explain things I did ask about for my benefit as a homeowner. Did not try to sell me services I didn't need. Highly recommend to anyone!
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Chimney cleaning , smartscan inspection , and dryer vent cleaning
Cleaned inside, secured liner on top and put new cap on chimney. Then applied crown coat and tore down scaffolding
New 11” lining system - crown repair - shoulder repair - exterior sealants - flashing repair - stain removal -thank you Mike for being an awsome customer
Installed a 11” lining system and crown coated
Chimney clean and smartscan inspection
Broke out flue tiles and inserted 10 inch stainless steel liner
Smartscan flue liner inspection- booked for a new lining system and exterior sealants
Annual chimney clean and smartscan inspection