Brendan Baker and his colleague provided excellent service in removing my damaged ceiling.
Overall Experience
Professionalism
Timeliness
Brendan and Jordan have been out several times to do mold removal in phases. Every time they're pleasant and professional and do great work. Even working in a warehouse that is still running, they get the job done quickly and without issues.
Overall Experience
Professionalism
Timeliness
Very nice, professional and gave me clear updates on everything going on in my home and what the next steps should be.
Overall Experience
Professionalism
Timeliness
Brenden has been amazing. He was out here before the plumber was and even came by on his way home to help fix an overload situation. RER has made a horrible situation bearable. Not the people you ever want to see but will definitely use them again should something happen. Before and after pictures coming.
Overall Experience
Professionalism
Timeliness
Brendan was here within minutes when we called with a water leak issue in our basement. He went straight to work and has communicated each step in the process and made sure we were comfortable all along the way. Thank you Brendan!
Overall Experience
Professionalism
Timeliness
Having experienced water/mold damage before and using a different company, i can confidently recommend Rising Eagle Restoration! Friendly, communication, professional, efficient. The crew included Craig, Jordan and Jerry! Superb job! Thank you for making a stressful situation a little easier!
Overall Experience
Professionalism
Timeliness
Water damage from a floor condensation drain backing up. Damage to drywall, baseboard in utility close, bathroom. Once the water backup was identified, Restoration 1 was notified there was an a very quick response team of 5, assessing the damage, installed dehumidifiers, fans and check for water dampness in the drywall. Everyone knew their assignment and very professional. So far, 4 follow-up visits and called each time prior to the visit. Arrangements were made with an environmental firm to test for asbestos. If asbestos found in the drywall, will remove, then proceed with the needed restoration process.
Overall Experience
Professionalism
Timeliness
Brendan and Jordan were fantastic. They efficiently got the job done and answered all of my questions. Looking forward to continuing to work with them!
Overall Experience
Professionalism
Timeliness
Brendan and Jordan did an excellent job and would recommend them.
Overall Experience
Professionalism
Timeliness
Brendan and Jordan were prompt, thorough, professional, and clearly communicated the work they were doing. I recommend them to anyone who needs their services.
Overall Experience
Professionalism
Timeliness
Brendan and Jordan were awesome — professional, respectful of our time, worked quickly -would recommend!!!
Overall Experience
Professionalism
Timeliness
I can't say enough at how much I appreciated the super service from the Restoration Team that restored my basement after we discovered a severe water leak. We found the leak on Sunday night, and they were able to get to our house on Monday. The lead on the ground was Brendon and he was so knowledgeable about how to deal with our situation, and he got right to it. I strongly recommend that anyone seeking restoration services consider Restoration 1 - we could not have asked for a better company to take care of us.
Overall Experience
Professionalism
Timeliness
We had a leak in our rental property. This is of course very concerning, but Brendan and Jerry came promptly and professionally to remove the damaged carpet and dry out the room so we can replace what got damaged. They were incredibly personable, skilled, trustworthy and knowledgeable. We really appreciate the service snd these terrific guys.
Overall Experience
Professionalism
Timeliness
Overall Experience
Professionalism
Timeliness
Brendan was responsive, polite and knowledgeable. He and his crew did a great job
Overall Experience
Professionalism
Timeliness
Remediation in condo from utility room
Carpet removal from buster shower line
