Called in Restoration 1 after our dishwasher leaked. They came in quickly and effectively set up dehumidifiers, fans and drying mats for our hardwood floors. All the technicians that we worked with over the week (Elvis, Brendan, Jerry, Craig, and Jordan) were professional, knowledgeable, and friendly. Very happy with the service we’ve received.
Called Restoration 1 on a Saturday morning following overnight flooding. They had someone out within an hour and had everything set up to dry and mitigate the damage by early afternoon. No doubt this saved us thousands in damage. Jerry, Craig and the whole team were prompt and communicative throughout the entire process.
Brandon, Billy and Jordan as always are professional, personable, and efficient. They keep you appraised of what will be done and why. Their work is excellent.
Bill Couch provided excellent flooding mitigation and restoration services. He kept us fully appraised, did what was necessary to ensure that the water spread was fully identified and addressed while minimizing the rip out.
Brendan, Billy and Chris, worked quickly to fully identify and mitigate the water damage that we experienced from a second floor source. They minimized the rip out to what was only essential to the thoroughly identify and address the water damage. They were easy to work with and kept us informed.
Stephen, Brendan, Johnnie, Jamie, Brandon, Gerald, Elvis, Darrin, Matt, Patrick and Cory, were hard-working and courteous. They did a nice job in an extensively damaged space.
Response from Restoration 1 of Arlington:
Thank you Alison. I've seen a lot of these large loss situations and know how difficult and stressful they can be. I can't express to you how proud I am of the effort the team put in, and I appreciate you taking the time to recognize them!
We had water damage in our basement. We'd pulled up flooring and had dried out the space, but sadly there was some mold. We asked a commercial cleaning supplier for referrals and got three, Restoration 1 being their top choice. We called the same day and spoke to Cory. He asked good questions and said he'd have someone out asap. Elvis called 15 minutes later and was here within the hour. He was far more precise with moisture readings than mitigation companies we'd called. He said everything was dried well, but showed us where we missed a spot. He felt we could contain the mold ourselves as it was a small job and advised us on next steps. Impressed on every level with the speed of response, professionalism, deep expertise, and not selling us more than we needed. Highly recommended.
Wonderful solved a major problem wuickly
Response from Restoration 1 of Arlington:
Thank you so much, for choosing Restoration 1 in your time of need. We appreciate your review.
Upper level sink overflow into lower unit
Water main break in finished basement
Water damage in the basement , Laminate flooring and wall saturated.