Brendan and Jordan have been out several times to do mold removal in phases. Every time they're pleasant and professional and do great work. Even working in a warehouse that is still running, they get the job done quickly and without issues.
Jaime and team were great! Within 24hrs, they were able to identify the root cause of a small leak, clear out the wet drywall, and leave a clean environment for the repair team. They were considerate and ensured we had adequate access to day to day items (fridge, microwave, etc.) while still completing a comprehensive solution to prevent mildew and mold.
Response from Rising Eagle Plumbing:
Hi Ryan, We're glad to hear that the team was considerate of your daily needs and ensured you had access to essential items while still working on a comprehensive solution to prevent mildew and mold. Creating a comfortable and functional environment for our customers is a priority, and we're delighted that Jaime and the team were able to deliver on this. Regards, Restoration 1
Seeing these people reminds me of Flash-Mob. Several people arrive on time, install, and complete the work thoroughly, and then leave in an instant. It's like watching a flash mob. Work that is not music or dance. Perhaps it would be appropriate to regard the work as music or dance. That's why it's fun for me to see the work from the side. thank you friends. Thank you Elvis.
I had leaking from my supply line pipe and causing huge damage in my basement. They responded very quick and the manager Elvis very professional, knowledgeable, and honest. The crew and Elvis Frimpong did very great job, set the work area very neat and covered all my personal items and furniture, removed the damage area and treat them very well. They clean everything and leave the basement very neatly. I cannot be happier with their professionalism, and the way they treat the damage area from the water. I will highly recommend this company to my friends, family and anyone.
Showed up immediately after our ceiling collapsed. Team showed up a couple hours later and by that night all debris removed and air cleaners installed by an outstanding team: Matthew, Johnnie, Stephen, Brandon and Brendan. The next day a meticulous cleaning was done. Top to bottom, every corner, shelf, book, picture, floor, counters everything. They made an awful experience bearable. I am very type A and a neat nut and they met or exceeded my standards.
Stephen and Brendan pushed through a tough, hot day to take care of my house. I really appreciate their responsiveness and thoroughness!
I have worked a few times with Darrin and Stephen who are SO helpful, professional, respectful and on top on these, informative. I learn what to consider, when, how “it is working” looks or if it isn’t and what to do. They explain the machines, what each does and Stephen today explain the sound and lights. This kept me out of potential trouble! My husband and I highly recommend Restoration One. You can could on their swift, effective services.
Response from Rising Eagle Plumbing:
Hi Jean. We really appreciate the review. Have a great Spring!
Professional, considerate& way more than capable
Response from Rising Eagle Plumbing:
Thank you for the feedback Sunnise! The team said there was a good amount of water... I'm glad they were able to get there so fast to get everything cleaned up.
Brendan and Stephan are awesome!! My condo flooded and they wasted no time to restore the condo. Very knowledgeable when I asked questions and very friendly. I highly recommend this company!
Response from Rising Eagle Plumbing:
That is very kind of you Seleena. We appreciate the recommendation and I'll pass on your kind words to Brendan and Stephan.
Stephen Philpott was great. He worked with my schedule and got the job done
Called at 6:30 1/28/22 to report a basement flood due to a leaking pipe. A gentleman said Elvis would call and he did within twenty minutes. Elvis came and surveyed the damage and reported back to the office. Two individuals reported to the house in a truck with equipment at 10:15am. Elvis could not have performed any better or more efficiently.
Response from Rising Eagle Plumbing:
Thank you Steve. It's good to see the team rally that quickly around shift change time to take care of you!
The service technicians were just what we needed while dealing with the water damage to both our kitchen and garage; prompt, calm, knowledgeable, and professional. They provided explanations (of what) and rationale (of why) for the work they executed; completed with a thorough clean up.
Response from Rising Eagle Plumbing:
Thank you for the feedback Lya! We are glad the technicians were able to convey everything appropriately and get the cleanup squared way for you.
The team made it a point to show up when I needed them the most. Elvis had me scheduled for Monday and wheni explained my situation to him he willingly came out first thing Saturday morning.
Response from Rising Eagle Plumbing:
Thank you for the kind review Danielle! I'm glad we were able to be there for you, and appreciate your business.
Cut out affected area and placed drying equipment in kitchen
Kitchen sink leakage from the unit above to the unit below.
Pinhole to the supply line of the water heater leaked to the carpet.
Restoration 1 Arlington- drying parquet floor from pipe leak in wall
Supply line to the dish washer leaked in the basement ceiling.
Restoration 1 Arlington- cleaned up blown in insulation from collapsed ceiling