Express was referred to me by another local business that was fully booked the week I was requesting service, and I’m so glad they recommended them! I called late in the day on a Monday (close to 5 PM) about a bathroom fixture and a team member answered on my first attempt (Lisa possibly?) and let me know that they could come out the next morning at 8 AM. She also let me know of what to expect and initial cost. Judah called the next morning as expected, around 7:30am, to let me know he was on the way and arrived when he said he would. He quickly found the issue with my bathroom light/fan combo, walked me through what he was doing, and patiently answered all of my many questions. He was so polite, professional, and courteous of my home (and pets :) ) throughout the entire visit. I’m so pleased with my experience and I will be calling Express again for future home improvement needs (and I’ll be requesting Judah)! Highly recommend!