Overall great service. Timely service great pricing and willing to work with financial. The only reason I gave a four star is due to one time I ran out of oil they would not do an emergency fill because it was the weekend and I was not a auto fill customer. You would think getting oil from a company for years in a row. They would overlook that auto fill.
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We have been pleased with the service we receive from Tevis personnel, especially our regular delivery driver, Barry Stocksdale. He is always pleasant and appears to work efficiently.
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Excellent delivery service. Ordered on Tuesday…delivered the next day. Thank you!
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Paul did a thorough, careful servicing of all our equipment. He explained what he was doing at each step.
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On Tues Oct 28, I called to change the date of delivery due to construction company showed up suddenly to repair my driveway. Person I spoke to said they would change delivery to Fri Nov 7. On Wed Oct 29, Tod drove in the lane crossing the new blacktop. He was not informed of the change of delivery date. At this time there seems to be no damage, but winter freeze and thaw could show damage from the trucks weight.
Response from Tevis Energy:
Dorothy, we sincerely apologize for the miscommunication that led to the delivery truck crossing your freshly blacktopped driveway. If any damage appears, please contact us immediately for resolution. We are making our management team aware of this issue, and will use this as a learning experience for our team.
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Tevis has been serving us for over 59 years and we have never had an issue with their company or any service they have provided. Their oil truck techs are very knowledgeable and friendly and we wouldn’t go with any other company.
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Paper bill for delivery was found several days post delivery in a wet mulch bed and separate from the also rain soaked envelope.
Response from Tevis Energy:
Hi Carol! We apologize for the inconvenience. We leave a paper delivery ticket behind, but we would be happy to send you a paper bill in the mail to replace the wet ticket.
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NO one sleeping in the office He! He! AWESOME OFFICE LADIES GOD BLESS THEM !
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Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer
Winter heating fuel delivery service to a residential customer