Oh my heavens! My service was excellent! My fireplace is back to normal. Two years ago after my fireplace was serviced, it didn’t put out as much heat as it did when I bought it. When I scheduled my 2024 service, I told the inspector about the heat problem and that it began after my unit was serviced. Still after he left the fireplace wasn’t putting out the amount of heat it had been. And now after my 2025 service, my fireplace is back to putting out a lot of heat. I am SO happy. As a widow and first-time single homeowner, I’ve never had to deal with problems like this before. The person who just serviced my fireplace is wonderful!!!!! I can’t thank him enough for taking care of my problem.