Terry is an excellent service rep! By chance we have interacted with him twice prior at past moves and system setups . And he is always kind, extremely knowledgeable and a joy to work with. Terry is one of the great ones!
Terrence was fantastic. Very knowledgeable and personable. I enjoyed my interaction with him. He is truly an asset to your organization!
Terrance did a great job and was a pleasure talking with him.
Steve, Service Electric technician, did a fantastic job! Walked us through all the steps, clarified questions and doubts and completed the installation at the living room and basement quickly and very professionally! Great job!
Steve was great!! Super friendly and answered all questions I had!
he did an awesome job. With the new modem, he even got my laptop to hook up to the Internet again. Five stars for Adam
Jeremy was wonderful, he did. I guess everything he was supposed to do and then came down and says I’m gonna give you a little tutelage… On what is a little bit different. Danny showed me how it was relatively simple and then left. Just a little bit of differences I really like the fast forward and the backwards buttons on the old version! You need to get that! Because of that and a few other little quirks, I am not sure I like it! But as far as Jeremy is a great asset to your team. Is a really nice guy.
He was fast came early went over and beyond. Amazing personality excellent customer service skills.
So friendly and instructed us on remote and differences from old TiVo. Also checked that our router was ok once we explained concerns with issues of losing internet.