The service tech carried all his gear up down a snow covered driveway. Trucked a ladder through 2 feet snow to connect at the pole.
Installation technician was knowledgeable, helpful, and respectful. Showed up early in the appointment window. Set straight to work, knew the best place to set up the modem and router, knew what specific outlets were for in our new house (behind the wall cable set up for a wall mounted TV), knew that our wireless router would remember the network name and password even after 2 months of being unplugged. No contact with the technician, left the papers by the router and modem. Wore a mask, answered all of my questions. Above all great service. Just another reason to add to my long long list of reasons I stay with service electric! Thank you!
Omar was FANTASTIC! As good as it gets. Great guy who is extremely helpful. Give him a raise, he deserves it
The service I received this morning was top notch! I couldn’t be more pleased with the pleasant, professional service I received.
He installed it fast and was friendly
Matthew was an amazing technician. He set up our system on several TVs and had no problems at all. He was friendly, professional and got the job done in a timely manner. He was very thorough explaining how the remote works and left me with no questions at all. I feel I was given great customer service by Matthew Williams.
New install, TiVo/eero triple play
Transfer, modem only
New install, modem only