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Not as thorough a clean as competitors.
Response from OvenGleamers:
Hi Louise I am disappointed that you weren't completely happy with this clean. I was also puzzled that you mentioned competitors as you are a regular customer of ours. I've had a look at the before and after photos and it looks an impressive clean and I do know that we endeavoured to do the best job that we can do as a company. That is we didn't skimp on effort in our pursuit of the perfect full clean. I will contact you to see what we missed so we can improve all our cleans! Also we will arrange a re-clean for you as per our satisfaction guarantee. I do know the operative was interrupted mid-clean for an hour by a service engineer so this may have broken his flow and meant he missed some detail. Graham Rogers Founder. P.S. I have put the before and after photos, taken by the operative, up for this job on https://www.ovengleamers.com/the-poor-review.html
