130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews

Rated 5.0 out of 5 stars based on 338 customer reviews

Great Service

Daniel was polite and service was prompt.

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Great same day service

Charlie’s heating & air has helped us with our York equipment for many years and hopefully for many more.

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Fixed less aThan an hour from my call

Outstanding

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Great response

Noise in new installed system. Will keep monitoring. Not sure what the problem is.

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Great service

Been a customer since 2004. Always receive prompt, excellent service

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Great service

Very informative. Educated us on ac care. Friendly ,polite service. I appreciate it. Thank you

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Daniel was so good at communicating the problem and fixing it quickly!

Our AC went out when we were away on vacation. We were very worried about our fur babies at home, as well as our dog sitter. One phone call and an appt was scheduled, a serviceman went out, and we were all fixed up. Daniel communicates with us the entire time and even took our payment by phone! We were super impressed!

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Excellent Service

Phil always does an excellent job. He is very knowledgeable and honest.

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Great Service

Phil was awesome

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Job Locations

Daniel B.

Daniel B. Job Checkin

2021 PCSA Spring AC Check Up Main system was 4 lbs low on R-410A. Possible leak search and repair recommended during a future check up. Everything else was clean and checked out well. Systems are operating normally at this time. Left spare filter in closet upstairs.


Steve R.

Steve R. Job Checkin

Unit 1, conference room. Found coil frozen, added 5lb r410a Unit 2, SW offices. unit out of gas, found txv leaking. Ordered new txv Unit 3, lobby. Out of gas, holds 20 lbs, need to leak search Unit 4, conference room. Added 4 lb r410a Unit 5, 3 lb r410, possible txv issue indoors Unit 2 replaced txv, turned on system, compressor hardly pumps and then overheats, this unit has had a reversing valve and txv go bad in the last year, I suspect those issues have contributed to the compressor going out. Would recommend replacement Unit 3 leak searched unit, pressure tested, found Schroeder’s leaking. Replaced all 3, added 16 lbs 410a and system is cooling


Phil P.

Phil P. Job Checkin

Loose t-stat wire


Shawn C.

Shawn C. Job Checkin

PCSA 2021 RENEWAL AC MAINTENANCE filter provided All checks good


Phil P.

Phil P. Job Checkin

Leak search repaired leak outside unit small leak in coil


Daniel B.

Daniel B. Job Checkin

AC Check Up - Musty smell 2021 PCSA Spring AC Check Up System was 3 lbs low on R-410A which was causing issues with ice/water build up inside air handler leading to stagnant water and musty smell. Will monitor Puron levels during future check ups. Capacitor for compressor was also getting weak and needed replaced. Everything else was clean and checked out well. System is operating normally at this time.


Phil P.

Phil P. Job Checkin

Complaint not cooling properly after power glitch 2021 a/c maintenance renewal had to reboot t-stat from power outage. No diagnostic if wants t-stat in next couple weeks.


Daniel B.

Daniel B. Job Checkin

PCSA 2021 PREPAID 2 SYSTEM AC MAINTENANCE Everything was clean and checked out well. Both systems are operating normally at this time.


Shawn C.

Shawn C. Job Checkin

PCSA 2021 RENEWAL AC MAINTENANCE Filters provided Billing them as they are not here but long time good standing customers with us All checks good Also tested Ptac and checked filter


Shawn C.

Shawn C. Job Checkin

PCSA 2021 a/c check up free w/ install Other than difficulty taking door off install looks good Pressures and temps right where we want Unit clean and safe


Daniel B.

Daniel B. Job Checkin

PCSA 2021 AC ONLY MAINTENANCE System could be slightly low on Puron. Will monitor during future check ups. Everything else was clean and checked out well. System is operating normally at this time.


Steve R.

Steve R. Job Checkin

PCSA 2021 PREPAID AC MAINTENANCE


Daniel B.

Daniel B. Job Checkin

AC in fellowship hall not cooling System needed 5 lbs of R-410A. Outdoor coil has a leak. Leak can be heard after system has run for a few minutes. Returned 6/11/21 for Air Conditioning system freon leak search. Found leak at the base of the accumulator in the outdoor coil. Ordered accumulator for part replacement.


Daniel B.

Daniel B. Job Checkin

Complaint water leaking Cause of the issue was clogged drain line. Flushed drain line and system is operating normally.


Daniel B.

Daniel B. Job Checkin

PCSA 2021 RENEWAL AC MAINATENANCE Everything was clean and checked out well. System is operating normally at this time.