A Very qualified technician, professional, quality service, and personable. I give them 5 out of 5 Thank you Pete
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Pete is always friendly and professional! I actually look forward to the service tech's coming to my home and trust whatever they have to say.
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Charlie himself (and his son) came and saw to our problem. It turned out to be sort of a non-issue, but they still didn't charge us an arm and a leg for coming to check on it (and cleaned a few things out in our A/C system which was nice). They also could get to us much sooner (like, a week earlier) than other local companies. Will be calling them again!
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Daniel is so kind and explains everything very well. Very professional.
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Great service. He is great at his job. And quite knowledgeable!
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Daniel is very knowledgeable, through, and friendly. Always does great work.
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Charlie’s was able to work us into their schedule the week we called for an appointment. The technician was polite, friendly, and professional. Highly recommend!
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Quick, friendly, efficient service. Prompt, kept me informed of schedule status. Extended warranty covered it!
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2025 Spring Check Up PCSA Checked wire connections. Replaced filters. Flushed drain lines. Thermostats were all operating normally. Systems 6, 7, 11, and 12 needed new thermostat batteries. Cleaned outdoor coils. System #1 has a dead head pressure control module. Bypassed module and was able to get compressor to cool down and restart after it overheated. Module may need replaced. System #2 had a severely worn out contactor. Replaced contactor. System #3 was dead upon arrival. It had a dead blower motor and cracked heat exchanger pan. It has been scheduled for replacement. System #4 had a shorted contactor which then fried the transformer. Replaced both components. System #5 was operating normally. System #6 was operating normally. System #7 was operating normally. System #8 was dead upon arrival. It has a dead compressor. It has been scheduled for replacement. System #9 was operating normally. System #10 was operating normally. System #11 had a minor gas leak in the pipe going into
2025 PCSA AC Check Up Renewal AC Maintenance Technician checked the wire connections, replaced the filter, flushed the drain line, made sure the thermostat was operating normally, checked the Freon levels and they were looking good, and cleaned outdoor coil. Technician also fixed a leak and strainer valve
AC Check up on both systems Check system operation, flushed drains and checked refrigerant levels. Added 410a to upstairs system
Air Conditioning Repair Carterville Found system in a high pressure fault, ran system and found bad pressure switch keeping system from running more than a few seconds, will need to return to replace high pressure switch 6/17/25: returned to replace pressure switch
Air Conditioning Repair Marion Customer had concerns about refrigerant levels. Checked system operation 10 Deg super heat 14 Deg drop Washed condenser coil Inspected secondary drain pan for water Flushed main drain line Customer to replace filter
AC Service Complaint unit frozen up they have system shut off
Air Conditioning Repair Carbondale AC Maintenance PCSA 2025 a/c check up prepaid Technician checked the wire connections, replaced the filter, flushed the drain line, made sure the thermostat was operating normally.
AC Maintenance PCSA 2025 a/c check up prepaid Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time
Air Conditioning Repair Marion AC Service Complaint a/c freezing up Found system low of R22 Added refrigerant and pressures now normal
Air Conditioning Repair Carterville AC Maintenance PCSA 2025 a/c check up 2 systems prepaid Completed cooling maintenance, cleaned coils, flushed and vacuumed drains, left filters behind as requested by customer, checked system operation and found no issues, made sure both systems are working properly Both systems are cooling at this time
Air Conditioning Repair AC Maintenance PCSA 2025 AC Check Up Prepaid Check system operation Changed filter Flushed drain
Air Conditioning Repair Carterville 2025 PCSA AC Check Up Renewal AC Maintenance Technician checked wire connections, change the filter, flushed the drain line, made sure the thermostat was operating normally, check the Freon levels, and cleaning the outdoor coil. Unit was low on Freon so tech put 1 pound of Freon in.