130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews

Rated 5.0 out of 5 stars based on 700 customer reviews

Great Service

Daniel came out, was very friendly as always and did a thorough job of cleaning and checking our system.

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Great Service

All the techs are very professional, knowledgeable, and efficient.

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Very knowledgeable

Very good polite gentleman

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Great service.

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Great Service

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very nice young man a good tech. i would recomend him to any one

i have used charlies since 1994 and i would recomend charlies to anyone

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Tech & svc

Great technician ;& service

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Very Satisfied Interaction

This review is based on the the service tech Justin and not Daniel. Justin was the tech who came to the house. Justin was an excellent representative of the company. He was very courteous, polite, and offered his knowledge and advice with professionalism. He spent a lot of time making sure any problems we were having was solved or at the very least took the necessary steps to get them resolved promptly and properly. He even went so far as to point out potential future problems and offered possible solutions that were acceptable. We would highly recommend Justin as a service tech.

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Great service, knowledgeable, friendly, and respectful.

I have lived at this residence for 10 years. Phil P is by far the best contractor of any sort I have ever had come to my home.

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Very good

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Great service!

Steve was very helpful! Excellent experience.

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Great service

Phil was knowledgeable and professional!! Great, timely, affordable and friendly service!! Thank you

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Great service

Contacted Charlie's once through e-mail and once by phone. Was told it would be 12:30 before we'd see a technician. It was much sooner! The technician asked a couple of questions and went to work! Our central air unit was fixed within 15 minutes! Knowledgeable, friendly, quick service---even with warranties!

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Wonderful dude!

Steve was just a wonderful guy, full of life, and seemed to do great job on a unique project (though we're pressure testing that right now).

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Quick effective and inexpensive

Phil arrived on time and performed the work needed to get my a/c running quicker than I expected and did not over charge me!

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Job Locations

Phil P.

Phil P. Job Checkin

REplaced condenser motor OEM part.


Pete F.

Pete F. Job Checkin

Gave price for replacement of 3 ton heat pump


Daniel B.

Daniel B. Job Checkin

Nothing coming on. Cause of the issue was bad breaker inside breaker panel. Replaced breaker and system is now operating normally at this time.


Shawn C.

Shawn C. Job Checkin

Thermostat is acting funny - unit working find Replaced stat. Temp coming down now


Daniel B.

Daniel B. Job Checkin

PCSA 2022 a/c check up 2 system prepaid. Both systems check out good, filters are changed by customer, and coils are clean


Phil P.

Phil P. Job Checkin

We were there last week and she says she still is not cooling. All vents closed letting unit thaw


Shawn C.

Shawn C. Job Checkin

Putting job on hold fixed bad contactor due to ants, need to reschedule maint so she can head back to work. Contactor is paid for maint is not


Daniel B.

Daniel B. Job Checkin

2022 Spring Check Up AC Only Everything was clean and checked out well. System is operating normally at this time. Cleaned outdoor coils on mini split systems (1/2 hr labor) Customer would like a price on a new door and clips for air handler.


Phil P.

Phil P. Job Checkin

PCSA 2022 a/c check up prepaid. Filter new washed unit. R-22 ok. Has had reversing valve stick during winter operation.


Daniel B.

Daniel B. Job Checkin

PCSA 2022 RENEWAL - AC Check Up. System checks out good


Pete F.

Pete F. Job Checkin

Gave quote for replacement of 3 1/2 ton heat pump


Phil P.

Phil P. Job Checkin

PCSA 2022 PREPAID AC CHECK UP. Completed Spring Pm unit in good order. Has own filters. Removed leafs from bottom.


Daniel B.

Daniel B. Job Checkin

PCSA 2022 Start PCSA 1 System Both condenser fan and blower motors are a little off balance and causing some vibration. Both appear to be operating normally. Will monitor during future check ups. Blower capacitor will most likely need replaced next check up. Everything else was clean and checked out well. System is operating normally at this time.


Pete F.

Pete F. Job Checkin

Quoting heat pump replacement. 3 1/2 ton York heat pump install

Quoting heat pump replacement. 3 1/2 ton York heat pump install

Daniel B.

Daniel B. Job Checkin

System checks out good, filter is changed and outdoor coil is clean.