Charlie's Heating & Cooling is the only company that we will use! Charlie's is honest, trustworthy, and reasonable. Their employee's are kind and knowledgeable. They've saved us money on quality products, while never trying to sell us on an upgrade that we don't need. Justin has been our technician on multiple occasions. He's personable, thorough, quick, and efficient. Justin's knowledge is impressive, but if he doesn't have an answer for you, he won't tell you, "I don't know." Justin will investigate and find the answer. Our family will never use another company to maintain our HVAC as long a Charlie's is in business. Thank you for all you do!
Harrison was knowledgeable, capable and professional with his service of my A/C problem. I think he actually solved the problem which has plagued my unit for the past two years. He is a terrific service person and I hope he will be with your business for a long time.
Returned and replaced motor Made sure fan is working properly, system is operational
HVAC Service Complaint no heat heat pump not coming on
Quote to replace existing air conditioning unit with 16 SEER2 heat pump
2024 PCSA AC Check Up Renewal AC Maintenance Completed cooling maintenance, coils are clean, replaced upstairs filter, checked system operation and found no issues, made sure system is working properly System is heating at this time
2024 AC PCSA AC Check Up Renewal AC Maintenance
Thermostat on new system not operating properly Thermostat screen was not working, replaced thermostat and confirmed system operation
Upon arrival found unit low on gas, charged unit with 2 pounds of refrigerant and got better pressures, unit is most likely in the indoor coil as there was a good amount of refrigerant oil on the tubing. Recommended replacing system and customer would like to schedule an estimate.
Complaint of unit stuck in emergency heat. Upon arrival compressor was short cycling, found bad hard start kit, replaced hard start kit and made sure system is working properly System is heating at this time