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Overall Experience
Quality
Price
Convenience
Charlie’s heating & air has helped us with our York equipment for many years and hopefully for many more.
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Overall Experience
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Convenience
Noise in new installed system. Will keep monitoring. Not sure what the problem is.
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Been a customer since 2004. Always receive prompt, excellent service
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Very informative. Educated us on ac care. Friendly ,polite service. I appreciate it. Thank you
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Our AC went out when we were away on vacation. We were very worried about our fur babies at home, as well as our dog sitter. One phone call and an appt was scheduled, a serviceman went out, and we were all fixed up. Daniel communicates with us the entire time and even took our payment by phone! We were super impressed!
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Phil always does an excellent job. He is very knowledgeable and honest.
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Overall Experience
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Convenience
2021 PCSA Spring AC Check Up Main system was 4 lbs low on R-410A. Possible leak search and repair recommended during a future check up. Everything else was clean and checked out well. Systems are operating normally at this time. Left spare filter in closet upstairs.
Unit 1, conference room. Found coil frozen, added 5lb r410a Unit 2, SW offices. unit out of gas, found txv leaking. Ordered new txv Unit 3, lobby. Out of gas, holds 20 lbs, need to leak search Unit 4, conference room. Added 4 lb r410a Unit 5, 3 lb r410, possible txv issue indoors Unit 2 replaced txv, turned on system, compressor hardly pumps and then overheats, this unit has had a reversing valve and txv go bad in the last year, I suspect those issues have contributed to the compressor going out. Would recommend replacement Unit 3 leak searched unit, pressure tested, found Schroeder’s leaking. Replaced all 3, added 16 lbs 410a and system is cooling
PCSA 2021 RENEWAL AC MAINTENANCE filter provided All checks good
Leak search repaired leak outside unit small leak in coil
AC Check Up - Musty smell 2021 PCSA Spring AC Check Up System was 3 lbs low on R-410A which was causing issues with ice/water build up inside air handler leading to stagnant water and musty smell. Will monitor Puron levels during future check ups. Capacitor for compressor was also getting weak and needed replaced. Everything else was clean and checked out well. System is operating normally at this time.
Complaint not cooling properly after power glitch 2021 a/c maintenance renewal had to reboot t-stat from power outage. No diagnostic if wants t-stat in next couple weeks.
PCSA 2021 PREPAID 2 SYSTEM AC MAINTENANCE Everything was clean and checked out well. Both systems are operating normally at this time.
PCSA 2021 RENEWAL AC MAINTENANCE Filters provided Billing them as they are not here but long time good standing customers with us All checks good Also tested Ptac and checked filter
PCSA 2021 a/c check up free w/ install Other than difficulty taking door off install looks good Pressures and temps right where we want Unit clean and safe
PCSA 2021 AC ONLY MAINTENANCE System could be slightly low on Puron. Will monitor during future check ups. Everything else was clean and checked out well. System is operating normally at this time.
AC in fellowship hall not cooling System needed 5 lbs of R-410A. Outdoor coil has a leak. Leak can be heard after system has run for a few minutes. Returned 6/11/21 for Air Conditioning system freon leak search. Found leak at the base of the accumulator in the outdoor coil. Ordered accumulator for part replacement.
Complaint water leaking Cause of the issue was clogged drain line. Flushed drain line and system is operating normally.
PCSA 2021 RENEWAL AC MAINATENANCE Everything was clean and checked out well. System is operating normally at this time.