130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews

Rated 5.0 out of 5 stars based on 998 customer reviews

Excellent Service

Thorough work done with clear explanation of the problem that occurred with our system. I’ve been with Charlie’s for years; I highly recommend the company.

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Excellent as always and very patient on listening and makes sure you have a through understanding of answers to all questions.

Excellent as always. If he ever quits we’ll be lost

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Charlies hvac

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Excellent service

Justin provided quality service and I would highly recommend to others.

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Great service

Very good

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Dec. 2 visit

Thorough service; knowledgeable.

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Great Service

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Nov. 1/22---211 Grnd

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Dependable, great service

Super people to work with.Daniel does superb job!

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Great Service

Love this company. They are so nice, very helpful and service is great! I highly recommend them!

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Fall-Winter Service

Can't do better than Daniel!

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Very good service

Daniel was great no complaints with him he is nothing but very good at his work

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Service call

Great great customer service!!! Daniel B is a top notch representative of your business. Charging 200$ for a 15$ transformer 🤷‍♂️

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Fantastic service

The best servicemen Extremely knowledgeable

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Great service

Excellent and knowledgeable technicians!

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Job Locations

Daniel B.

Daniel B. Job Checkin

PCSA 2022 Heating Check Up Renewal System was 6 lbs low on R-410A. Need to schedule leak search immediately. Breaker was also dead for electric heaters 3 and 4. Breaker for heaters 1 and 2 was replaced a few years ago. 11/2/22 Performed leak search but was not able to find anything certain. Major signs of rust and deterioration around the base of the outdoor coil and on the side of the indoor coil. Double checked Puron levels and they appear normal at this time. Recommend customer uses system normally for a few weeks and then check Puron levels and double check most likely locations for leak with another leak detector. 12/9/12 Found a leak on indoor coil on the left side at the bottom corner. Leak searched outdoor coil and found a possible leak coming from valve core for suction line. Tightened valve core and it no longer has any signs of leaking. Also detected possible leak at suction line shut off valve. Backed valve all the way to the top and had no more signs of a leak. Did the sa


Shawn C.

Shawn C. Job Checkin

PCSA 2022 Heating Check Up 2 Systems Prepaid All checks are good. Head pressure a little high on upstairs system. Adjusted charge accordingly. Third heat strip takes about 5 min to sequence on from that relay.


Shawn C.

Shawn C. Job Checkin

Pumped down unit and pulled out coil, called Benoist with no response so far. Calling winair to order universal azure motor for replacement tentatively looking at Monday.


Pete F.

Pete F. Job Checkin

Quote for installation of new furnace


Shawn C.

Shawn C. Job Checkin

PCSA 2022 Heating Check Up Prepaid All checks are good


Shawn C.

Shawn C. Job Checkin

Replaced condenser fan motor under warranty. All other checks good


Daniel B.

Daniel B. Job Checkin

2022 Fall Check Up PCSA Renew Everything was clean and checked out well. Both systems are operating normally at this time.


Shawn C.

Shawn C. Job Checkin

Got a 2 stage furnace that has never run in low stage. I set the dipswitch to activate 2 stage furnace, I dialed in both gas pressures. I told Kevin if he hates the way it feels I have no problem coming back and setting to single stage, but I figured if he paid for a 2 stage he may just wanna try it out for economy sake. It is a spray foamed pole barn house so I figure the low stage should satisfy the stat just fine.


Daniel B.

Daniel B. Job Checkin

2022 Fall Check Up PCSA Prepaid 2 out of 3 electric heaters on downstairs furnace are hooked up and it appears to be more than enough to heat the downstairs. Everything was clean and checked out well. Filter looks good and system is operating normally at this time.


Shawn C.

Shawn C. Job Checkin

PCSA 2022 Heating Check Up Prepaid All checks good


Daniel B.

Daniel B. Job Checkin

PCSA 2022 Heating Check Up Renewal Everything was clean and checked out well. System is operating normally at this time.


Steve R.

Steve R. Job Checkin

PCSA 2022 Heating Check Up Prepaid replaced filter media customer supplied, cleaned air handler, tested electric heat and checked connections. Cleaned leaves out from heat pump, checked charge, tested defrost, system is heating great


Daniel B.

Daniel B. Job Checkin

PCSA 2022 Heating Check Up Prepaid Had to relocate W wire so electric heat would work more efficiently. Condenser fan motor is groaning a little during start up but doesn’t have any issue with operation. Everything else was clean and checked out well. System is operating normally at this time.


Daniel B.

Daniel B. Job Checkin

Cause of the sound was air being pulled in around filter door. Made adjustments to filter door/cabinet and replaced filter. Sound has stopped.


Daniel B.

Daniel B. Job Checkin

Complaint no ice. Cause of the issue was bad water inlet valve. Valve is stuck open preventing water from freezing. Ordered valve and cleaned ice machine. 12/7/22 Replaced valve and ice machine is operating normally at this time.