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I have to say I appreciate Charlie's heat and air! They take care of us very well! And they have been doing so for several years!
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Thanks so much!! Great service!! Very knowledgeable employee!!
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Overall Experience
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Overall Experience
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Overall Experience
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Went above and beyond to get my AC repaired for my AirBnB! Tracked down parts and worked my house repair into their already busy schedule! Thanks to everyone at Charlie’s Air Conditioning and Heating, especially Daniel and Kyle!
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Customer had concerns about intermittent blower motor failure, confirmed blower to be intermittently failing, replaced under warranty and verified system operation, will need to monitor system operation when we return for maintenance System is operational
AC Maintenance Start PCSA 2025 a/c check up Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation, found blower capacitor starting to leak oil, explained to customer about potential blower capacitor failure and recommended replacement and got approval. Replaced capacitor and found no more issues with system operation. Customer also had concerns about master bedroom not cooling as well as the other rooms closer to the furnace, explained to customer that ducts lose air velocity through the length of a “duct run” and is normal for this to happen. Customer would like to look into a possible solution to this issue by getting a fan booster or maybe some more insulation in the attic, customer would like an estimate for potentially more attic insulation System is cooling at this time
AC Service Complaint a/c not keeping up
Customer had concerns about evaporator coil dripping and possible drain leak, tested drain line for leaks and found no issues, found evaporator coil partially frozen up, also found condenser coil packed with grass and dirt, cleaned condenser coil and checked system operation, found system low on gas, charged unit with 2 pounds of R22 and made sure system is working properly. Found drain line dripping due to open hole in wall bringing humidity/heat from inside the wall into the furnace closet and causing drain line to condensate and drip. Informed customer about this and recommended covering holes in the wall. Double checked for dripping after charging unit and did not see any more dripping from evaporator coil. System is operational
2025 PCSA AC Check Up Renewal AC Maintenance Technician checked the wire connections, replaced the filter, flushed the drain line, made sure the thermostat was operating normally, checked the Freon levels and they were looking good, and cleaned outdoor coil.
Air Conditioning Repair Carbondale AC not keeping up
2025 PCSA AC Check Up Free W. New Install AC Maintenance Air Conditioning Repair Marion
2025 PCSA AC Check Up Prepaid AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time
2025 PCSA AC Check Up Prepaid AC Maintenance
2025 PCSA AC Check Up Renewal AC Maintenance HVAC Service Herrin
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair Herrin
Customer had concerns about blower motor slowing down and almost stopping completely then come back to speed, ran system for 30-45 minutes and did not catch blower changing speeds, customer would still like a quote for a new blower motor System is operational
Blower motor was dead. Customer wanted a price on replacement. ECM motor install Without service agreement: $1925.00 (1 yr warranty) With service agreement: $1825.00 (2 yr warranty) + $225 yearly renewal
2025 PCSA AC Check Up Renewal AC Maintenance Air Conditioning Repair Carterville