130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for de soto, il

Rated 5.0 out of 5 stars based on 5 customer reviews

Great Service

Shawn is a great service technician. Very professional, knowledgeable, informative and personable. We appreciate his service. Thank you!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Technician Shawn was very courteous, thorough and informative. Received part and completed the job the next day.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Thorough, Informative

Daniel did an excellent job checking our system. Charlie's has always been a first-rate company with which to do business. Highly recommended.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for de soto, il

Shawn C.

Shawn C. Job Checkin

2021 PCSA Air Conditioning Maintenance prepaid


Shawn C.

Shawn C. Job Checkin

Finish 2021 PCSA a/c check up Will be back later with filter All checks good


Shawn C.

Shawn C. Job Checkin

PCSA AC Check Up Renewal Replacing filter on way home incorrect size listed all checks good


Shawn C.

Shawn C. Job Checkin

Complaint a/c not keeping up. Found unit tripped on high head upon arrival, found fan motor locking up. Customer was quoted $649.00 which included diag and OEM motor. Shawn returned and replaced motor and customer wanted to start PCS agreement Quoted $175.00 which includes 2021 a/c maintenance and 2021 heating maintenance visits.


Shawn C.

Shawn C. Job Checkin

Installed radio frequency part and completed spring 2021 PCSA a/c maintenance free w/ new install


Pete F.

Pete F. Job Checkin

Install: 1 - York 4 Ton 16 SEER Heat Pump Mod# YHG48B21S Ser# W2B1683176 1 - York 4 Ton Air Handler With ECM Blower Mod# ME20DN21 Ser# W2D1867409 1 - York Evaporator Coil Mod# CF60DXA2 Ser# W2A1657718 Used existing wiring, piping and ducting Pad for heat pump Warranty: 10 YEARS PARTS, LABOR & FREON (Comfort Plan# 730414686) 1 Year PCSA Maintenance ( Fall 2021 Heat Check Up & Spring 2022 AC Check Up) Materials, Tax & Labor ** Customer will receive a check for $275 by mail in 4-6 weeks from York Rebate**


Daniel B.

Daniel B. Job Checkin

Spring 2021 AC Check up . Completed A/c ck up, will ck into blower speeds


Daniel B.

Daniel B. Job Checkin

Complaint inside unit not shutting off and outside unit is not coming on. Unit in lock-out due to dirty restricted filter ckd in heat and cool R-410A.


Shawn C.

Shawn C. Job Checkin

2021 2 system a/c check up free


Daniel B.

Daniel B. Job Checkin

Complaint: No Heat / Carrier unit about 25 years old throwing code of 33. Has had moisture issues in the past. Rotten roll out swt. Bad hose will order ASAP. Replaced parts. Replace roll out swt. & hose kit.


Shawn C.

Shawn C. Job Checkin

2021 PCSA AC Check Up Renewal Replaced single run capacitor inside for blower All other checks good Drain flushed Disconnect requires immense strength


Shawn C.

Shawn C. Job Checkin

PCSA 2021 AC Check Up Renewal


Shawn C.

Shawn C. Job Checkin

Replaced contactor under parts warranty Declined filter change


Shawn C.

Shawn C. Job Checkin

Heat not keeping up Told mike and his wife to monitor light if it comes on agin let us know if it throws a code, all electrical working and no fault code and refrigerant charge accurate at this time


Shawn C.

Shawn C. Job Checkin

PCSA 2020 Heating Maintenance