130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for de soto, il

Rated 5.0 out of 5 stars based on 40 customer reviews

Very Satisfied

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Great

As always, Justin was very thorough and even checked my fire alarms. I appreciate the professional way my appointments are always handled


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer! We're happy Justin could take care of you!

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Did a great job 👍


Response from Charlie's Air Conditioning & Heating:

Thank you for your business!

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Awesome service

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Excellent Service!

Friendly, thorough and professional service. Highly recommended!

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Excellent


Response from Charlie's Air Conditioning & Heating:

Thank you for your business, Mary!

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Excellent


Response from Charlie's Air Conditioning & Heating:

Thank you so much, Mary! We appreciate you taking the time to leave a review, it was our pleasure to serve you!

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Great service

Shawn did a great job and had our heat working in under an hour. Charlie’s Heating & Air are great.

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Excellent service

Very nice person. Seemed to be very knowledgeable

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Annual A/C clean and check

Shawn C was on time and very friendly. Was very knowledgeable and answered all of my questions . Did an excellent job on the clean and check on my A/C

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Charlie’s is the Best!

Couldn’t ask for any better service.

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Great service

Justin was great. Explained everything and very professional.

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The Best Service

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Excellent Service

Great service. So glad they came the same day that I called. Problem fixed right the first time and at a reasonable price.

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Excellent Service!

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Job Locations
for de soto, il

Justin T.

Justin T. Job Checkin

Complaint of auxiliary heat staying on. System had a bad thermostat, customer is going to replace it himself. All other checks are good. Signed up for PCSA so we can continue to monitor system.


Pete F.

Pete F. Job Checkin

Quoted installation of heat pump system


Shawn C.

Shawn C. Job Checkin

Pete came out to do estimate.


Shawn C.

Shawn C. Job Checkin

Inducer and collector both need replaced. Calling crescent on Monday


Daniel B.

Daniel B. Job Checkin

Heating Repair Replace indoor coil under parts warranty. Price includes labor, brazing materials, refrigerant and warranty processing


Justin T.

Justin T. Job Checkin

Furnace Service Heating Maintenance PCSA 2023 Heating Check Up Prepaid. System is heating efficiently at this time, filter is clean, customer was concerned with his thermostat not being very accurate and will decide if he wants a new one and let us know.


Justin T.

Justin T. Job Checkin

System is continuing to trip out intermittently, this is most likely due to a bad board. Customer does not want to put any more money into it since it is still working. She will continue to monitor system and if it stops working completely she will call us.


Justin T.

Justin T. Job Checkin

2024 heating service

2024 heating service

Justin T.

Justin T. Job Checkin

Furnace Repair Heating Service Replace pressure switch and verified operation, cycled system multiple times and each time it came on just fine. She will continue to monitor.


Justin T.

Justin T. Job Checkin

Heating Service 2023 PCSA Heating Check Up Renewal Heating Maintenance. System is heating efficiently at this time, filter has been changed, and all other checks are good at this time. Capacitor was also beginning to weaken, replaced under warranty to prevent any future issues.


Justin T.

Justin T. Job Checkin

2024 heating maintenance

2024 heating maintenance

Justin T.

Justin T. Job Checkin

HVAC Service Agreement Heating Repair. System is heating at this time, filters changed, all checks good except for heating kicks out on start up. This is due to a bad pressure switch. System is heating after second fire up though. It is an intermittent problem. We are getting her a price and will let her know. House also needs a co alarm, she said that she would stop in and grab one sometime in the next month.


Gerson C.

Gerson C. Job Checkin

1/3/24: Completed leak search, found leak at bottom of evaporator coil, informed customer about leak and told them we will call them with an estimate


Daniel B.

Daniel B. Job Checkin

HVAC Service Agreement 2023 PCSA Heating Check Up Prepaid Checked wire connections. Customer will replace filters soon. Heat strips are operating normally. Thermostat is operating normally. System was 2 lbs low on R-410A. Recommend a leak search in the near future to determine what the best course of action would be. Blower capacitor was also getting weak and needed replaced. System is operating normally at this time.


Shawn C.

Shawn C. Job Checkin

Replaced sequencers under parts and labor. All 15 kw coming on. Measurements taken to insulate door. Customer will just use filter grill.