Showed up 30 minutes early in this heat. Brought the exact part that was defective. Cameron and associate were very informative and friendly. In a very short time we were basking in cool comfort. Highly recommend!
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I had an issue with my new heat pump that was not due to the install that they did, but to debris in the drain line. Kevin came out the same day we called, found the problem, explained what it was and got our system working again. He told us what to watch for and if needed will come back to replace the drain line. He did not charge me for a service call and was helpful and professional. Comfort Central has exhibited great customer service from the first service call with Cameron when my old system failed, Kevin doing the estimate, Laurie in the office helping me with financing options to Jay and his crew doing the install and Kevin taking care of the recent problem. Great people and a great company. They have my business as long as I still live here!
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Cameron is an excellent image for your company. He is very thorough in diagnosing and repairing any problems.
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It one of the worst heat waves we have had in a while, they were out on the same day. Diagnosed the problem within minutes and fixed it within 30. Very reliable and knowledgeable.
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Kevin did a great job. He quickly diagnosed and fixed the air conditioner. We have an annual maintenance plan with the company
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Dealing with an heat wave and our AC was making noises and not cooling well. Cameron tracked down the problem immediately and tuned up the system. All is working perfectly again!
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Cameron is friendly and helpful, listens to any questions/ concerns and addresses them. I just need maintenance, it’s always handled well and there’s lots of communication to make sure I know when he’s coming
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Cameron always arrives on time and performs his work efficiently.
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Jay showed up on time and was extremely thorough. He was done in no time and our A/C is running well.
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Cameron was was very professional, answered all our questions, and fixed the problem. Couldn't ask for a better service man. Thank you so much for the timely response to our phone call and getting someone in as soon as possible to help with our HVAC issue.
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Technician was knowledgeable and fixed the issue quickly.
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Cameron is always great and very knowledgeable.
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Found capacitor be bad fan sides, not reading anything compressor sides only reading 21 µF out of 40 must be replaced Replaced capacitor compressor drawing 10 A fan drawing .9 A no other issues found
SEER2 19.3; HSPF2 10; EER2 13.5 Make: Mitsubishi Model: MXZ-2D20NLHZ Outdoor Unit MSZ-FX12NL Indoor Unit MSZ-FX06NL Indoor Unit Installation shall include: Above listed equipment plus installation. • All work will be completed in a professional workmanlike manner. • We will install a Buck transformer and a surge protector on the outdoor unit to protect it from dirty power. • Line voltage electrical is not included and will be by others. • One (1) Year Labor Warranty Provided by Comfort Central, Inc. • Ten (10) Year Guarantee on Comfort Central, Inc. Workmanship. • 100% Customer Satisfaction Guarantee for the first year.
Sealed boot in batjroom with mastic and tucked insulation arpund it.
Found capacitor on heat pump to be bad. Replace the capacitor. LED on board is telling me that compressor is off right now on thermal overload. May take up to 24 hours to cool off to start working properly.
Found 04 fault on outdoor unit causing unit not to cycle sometimes, Locked rotor fault caused by faulty capacitor that had gone flat between check ups. Replaced capacitor and cycled system to check operation - system started up normally at this time - no other recommended changes.
System froze up due to dirty filter 16x25x4 top tech filter - should be replaced - defrosted system and cycled to check operation - everything cycles normally at this time. Filter appeared to be only issue, will follow up with quote for maintenance agreement for both upstairs and downstairs systems.
Found system 2 hz432 zone control board not bringing equipment on on call for cooling - recommend replacement of zone control board - wired system to thermostat side of zone control to allow unit to cycle on and run. y1 (yellow) and y2 (black) from relays to thermostat 1 are for equipment, equipment wires are the low voltage wires in front of zone control board. Will call when zone control board comes in to schedule repair. Also interested in comfort club for 2 dual fuel geothermal systems and 1 Mitsubishi minisplit system.
Performed cooling tune up service on ac system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, treatment of drain and condensate pump. Everything looks and runs great!
Found unit capacitor had gone flat - replaced capacitor and cycled system to check operation - everything came on normally
Found system disconnected had shorted line voltage wire to ground - repaired shorted wire - cycled breakers and system thermostat to check operation - everything came on normally again!
Found system acting like low on refrigerant - checked heat pump driers and valves - forced system into high stage, added 6 oz r410a and checked system operation- found thermostatic expansion valve (TXV) not adjusting to refrigerant balance changes. Tried adjusting system TXV - system TXV is stuck - recommend replacement of TXV
Performed cooling tune up service on Daikin minisplit system checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, treatment of drains. Everything runs normally at this time.
EER2 12.5; SEER2 15.2; HSPF2 7.5 MAKE: Goodman MODEL: GLZS4BA2410 Heat Pump AMST24BU1300A Air Handler THKTSD08X1 Electric heat Installation shall include: Equipment specified above plus materials and labor to include: • All work will be completed in a professional workmanlike manner. • Necessary electrical is included. • Permit Fee for Installation • Goodman Manufacture’s Warranty: Ten (10) Year Limited Parts including Compressor. • One (1) year labor warranty provided by Comfort Central, Inc. • Ten (10) Year Guarantee on Comfort Central Inc Workmanship.
Performed cooling tune up service on all 3 cooling systems checking all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor units, replacement of customer provided filters, treatment of drains.
Found system drain clogged - removed all water from drain and drain pan - removed clog - cycled system to check operation - found system low on r410a refrigerant - added 2.5 lbs of r410a to system - everything runs normally again!