We've been pleasantly associated with Comfort Central for approximately 2 years and have had the opportunity to utilize their very competent technician Cameron on several occasions. It is always a pleasure working with Cameron. He is very thorough, polite, knowledgeable, professional and goes above and beyond to answer our questions and always takes the time to explain the system to us in a way we understand. He is a true ambassador for Comfort Central's mission of 100% customer satisfaction.
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Jay was very knowledgeable and answered my questions in detail. Very happy with the experience
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My experience with Comfort Central has been 100% positive over the 2 years we have lived in Brevard. Our technician is usually Cameron. He come twice a year. He is extremely knowledgeable and thorough, and is happy to explain everything to me. He is ypically on time and keeps in touch about arrival time. We could not be happier.
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Jay came off as patronizing and condescending in his attitude and explanations of proposed work. Not the courtesy I've experienced with other Comfort Central employees. An overall negative impression. Regarding the quality of service, time will tell.
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Cameron is wonderful! So courteous and diligent. Trust him completely!!!
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Cameron S. always delivers first-rate service! He is professional, prompt and courteous.
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Cameron came on time and did a thorough check of the system. He's always courteous and helpful.
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Very knowledgable about our systems and historical issues and remedy’s. Never was there a problem he could not diagnos and resolve.
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Cameron is very knowledgeable about ac units and was able to fix our split unit quickly! He also arrived ahead of appointment time.
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Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications No issues found. System heating well
Replacement of electric heat kit with comfort club maintenance plan
Ultimate Heating Tune-Up Dual Fuel: serviced and inspected gas heating system checking air flow, temperature rise, electrical, gas pressure, safeties, controls and limits, heat exchanger and venting. cleaned and checked system components to manufacturer specifications and performed combustion inspection. serviced and inspected heat pump system, electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications. Adjusted gas valve on the Bryant unit to bring the carbon monoxide and oxygen to arrange that burns more efficiently Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications.
Found defrost board not defrosting on test - replaced defrost board and cycled defrost to melt the rest of the outdoor unit and checked defrost thermistor. Found defrost thermistor will also have to be replaced - defrost thermistor was already on order but was not in at time of call - will call as defrost thermistor comes in to schedule return trip - returned 12/12/25 with defrost thermistor - replaced thermistor and cycled system to check operation. Everything runs normally again!
Found tstat set to 64 and was 46 in house. Checked furnace. By jumping low voltage wires. System started up. Check power coming from thermostat found out that the float switch on the condensate pump was tripped. This causes no electricity to go into the furnace to start it. Found GFI for condensate pump to be tripped. Reset the trip and started system. Tested pump four times and verified that it wasn’t causing high amps to trip the ground fault outlet. Then turned system on tested operation no other issues found
Found GFI to be bad replaced GFI circuit tested everything’s running as it should
Customer states system icing and unresponsive sometimes when unit set to higher temperatures in morning after night time set back. Tested system operation, checked system defrost and outdoor ambient sensors and sensor locations. Allowed system to run a long cycle to see if system was icing abnormally, temperature differentials were normal and system operates normally at this time. Recommend keeping an eye on system for awhile and report if system isn't defrosting again.
Ultimate Heating Tune-Up Gas Heat: serviced and inspected gas heating system checking water flow, temperature rise, electrical, gas pressure, safeties, controls and limits, heat exchanger and venting. cleaned and checked system components to manufacturer specifications and performed combustion inspection In spring should do a combination chamber cleaning gasket flame sensor and spark igniter
Replace pump/cartridge that is making a knocking sound. Amp draw close to what it’s rated for. Replaced pump bled all the air out of the system tested operation
Found heat strip not coming on when thermostat was calling for heat. No voltage on the proper wires at air handler. Went ahead and jumped out some wires at the air handler to verify that heat strips actually work. Heat strips came on. Check programming on thermostat to verify everything was programmed properly And that it was wired correctly. Found the thermostat to be bad. Replaced thermostat with new thermostat and tested strip heat no other issues found with the strip heat. Found defrost board to be bad. We’re going to replace coil sensor and defrost board under warranty. Should be in Friday afternoon if not Monday.
Fault showed on the defrost boards at the coil sensor was bad. Returned old one under warranty picked up new one installed in equipment tested defrost on start up no other issues found
Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications
Ultimate Heating Tune-Up Heat Pump: serviced and inspected heat pump system, including electrical, safeties, controls, reversing valve and defrost cycle to manufacturer specifications.
Found downstairs unit thermal couple reading that it is 144° outside this causing the defrost to become timed instead of temperature must replace the thermal couple