Kelsey did a very thorough job at servicing our heat pump, etc. on Wednesday. On Monday, which was our original service call between 9 and 11, no one notified me they were coming.
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Jay is an excellent technician and customer service provider. He installed my HVAC system years ago and when I had a malfunction with ann old thermostat, Kevin had him here in one day, problem fixed.
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They always on time when they said they would be. And also so professional.
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We’ve used Comfort Central for years and Cameron is an outstanding representative of the company. Professional, knowledgeable and personable.
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Cameron is a smart, efficient and knowledgeable guy. So friendly and always upbeat.
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Just had our annual a/c service by Cameron. He’s always very polite and professional. He knows what he’s doing and I’m always pleased with the work he does.
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This group, Cameron included, has provided a consistent mix of pleasantness and professionalism over the years that is much appreciated.
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Kevin came out this morning and identified and solved a problem we were having with the outside unit. It was short-cycling mysteriously. Turned out to be too much refrigerant for the new valve installed a week before. We appreciate Kevin's thoroughness in getting the problem solved. Highly recommend this company for its professionalism and high quality service.
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We called on Friday, 4th of July extended holiday, and Comfort Central showed up on Monday morning. We continually experience the best of service from this company.
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Jay and Thomas installed a 2-head minisplit for me. They did a professional job and were easy to work with.
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Everyone I came into contact with on this project were very patient and understanding with my many questions and extremely professional. They worked very diligently with the installation and it ran flawlessly. Jay also took time to give me suggestions on how I could continue to make my home more energy efficient.
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Breaker burned up again. Recommend return with heat kit/breaker kit, blower board, evaporator coil sensor. Recommend wrapping unit with insulation to prevent excessive sweating inside the cabinet and outside.
Found unit circuit breaker had failed and needed to be replaced - replaced breaker and cycled system to check operation. Everything runs normally again.
Identified crack in drain pan recommend replacement of drain pan 669944 Need 2" mission coupling Filter drier - biflow Torch kit
Found main breaker on a/c to be tripped. Reset breaker turned unit on. Large spark happened at contactor. Found melted wires at contactor. Both L1L2 wires have heading that is melted Had to trim a bush next to air conditioner, so I could get to the service panel on the air conditioner. In doing so disturbed a yellow jacket nest in the bush. I think they were coming out of the ground. I’m not sure I couldn’t get close. You’ll need an exterminator to kill the yellow jackets when that happens. Call us back out and we’ll try to figure out What shorted on your air conditioner. Indoor breaker is off. Outdoor service disconnect is out. I was able to put a garbage bag over the top of the unit because I couldn’t put the service panel door back on.
Temperature in kitchen of boot closest to the air handler. It’s 57° temperature in living room 67 temperature in addition 77. Turned off dehumidifier check temperatures again and they were all pretty close to the same temperature when the dehumidifier runs. It’s gonna blow hot air, and for some reason, the air is making its way to the addition I believe it’s because of the size of the Plenum, but there’s not much we can do in that crawlspace to change the pleanm
Performed maintenance on heat pump Temperature difference between return and supply is 20 Blower is pulling.6 amps Compressor is pulling 3 amps Outdoor fan motor is pulling 1.3 amps Subcool is 8 superheat is 12 Capacitor is within manufacturer specifications Cleaned indoor and outdoor coils Cleared condensate line System is working great
Performed 3 AC maintenance tune up services (2) Furnace and AC and (1) Heat pump system. Checked all electrical components, refrigerant balance, unit start up, operation, shutdown, cleaning of indoor and outdoor coils, flushing of drain lines and treatment of condensate pump with algae tablets. Everything is operating within manufacturers specifications at this time!
Found drain pan leaking water, drain pan will need to be replaced. Customer also wants an estimate for replacement of system. Scheduled for Friday at 8.
Tune up on Mitsubishi heat pump and 4 heads. No issues found
Performed spring maintenance on 2 systems Heat pump system Compressor is pulling 8 amps Outdoor fan is pulling 1 amp Blower motor is pulling 1 amp Subcool is 26 Superheat is 2 Temperature difference between return and supply is 14 Filter had not been replaced since August of last year and was completely plugged. These filters need to be replaced monthly. Indoor coil was plugged as well. cleaned indoor and outdoor coil. System is oversized for the duct work System is 27 years old and working to the best of its abilities. Recommend replacement of system. Furnace with AC Compressor is pulling 10 amps Outdoor fan is pulling 1 amp Blower is pulling 2 amps Subcool is 6 Superheat is 24 Temperature difference between return and supply is 20 Replaced filter and cleaned indoor and outdoor coil. This filter needs to be replaced monthly as well. System is 17 years old and working great.
Was informed by homeowner that the system wasn’t keeping up. Checked capacitor and components on outdoor unit. Everything was in range checked refrigerant R 22.. System seem low on charge so I went and checked filter and coil. Found half of coil 100% blocked must be cleaned before we can check refrigerant. This being blocked is only gonna give half capacity to cool the house so on a hotter days, it won’t keep up Clean the coils checked AC operation and refrigerant charge. The system is doing the best it can for the age. Delta t was 14. Super heat was 17 degrees which is what the system with a piston is looking for
Warranty replacement of April air 80 with a 100 pint
Replaced condensate tube and tested drain pan. System still leaks at connections, drain pan will need to be replaced.
Performed spring maintenance Cleaned indoor and outdoor coil Cleared condensate trap and tested pump operation Blower motor is pulling 1.3 amps Compressor at full capacity is pulling 8.1 amps Outdoor fan motor is pulling 1.2 amps Temperature difference between return and supply is 24 Subcool is 8 Super heat is 11 System is working perfectly.