Envirotech came through in the clutch. My tenant patiently waited for the a/c unit to be repaired by another company who refused to come out due to the impending storm. I called Thayne who was willing to first help troubleshoot the potential issue over the phone, providing expert technical advice. Shortly thereafter, Thayne came out and performed an expert repair to my tenants relief and mine too. I have a new a/c company! Thanks Envirotech!