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Professional, efficient, patient, clear about what he was doing.
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Thank you Brian for making the service call to my house the other day,I am a new customer to Hart Home and as you know I was not happy to hear there was no oil in the tank and hope that the scheduling does not allow this to happen in the future . Regardless of this , you were great and I appreciate your attention and professionalism in fixing the problem , and getting everything up and working again .. and for the coordinating the additional oil delivery !! The 5 stars are for you !!! Thank you !
Response from Hart Home Comfort:
I am truly sorry you had this experience. The colder than normal temperatures made it difficult for our software to predict accurate deliveries. We are working on a mass update to correct the problem, and have made an individual adjustment to your account as well. Best, Jacqueline Hart
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I found technician to be well received. He was professional and professional
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He was extremely professional and knowledgeable. He answered all of our questions and was very personable. Great service!!!!
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Matthew took his time to answer the many questions I had about my home oil system and oil tank and water tank. He was kind, patient and informative. He took his time and did a great job. A+ service!
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Great experience. He showed up on time, was easy to talk to, and clearly knew what he was doing. Got everything fixed quickly and made sure the heat was working before he left. Super professional and no hassle at all. Would definitely recommend!
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He was very professional, efficient and thorough.
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Great service. Very thorough and walked me thru everything that was wrong. Polite, respectful and efficient.
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Charlie is a very professional and he has very patiently explained and answered all the questions what he was asked and did his job very well, all my thanks to him for the service is above five stars!!!!👍🙏🤗
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