Rocky was very good tech, easy to talk too. Very knowledgeable about the system, answered all my questions
Dominick kept me informed while troubleshooting the issue with our split unit. Very easy to work with.
I like the web based reporting. It states what the problem was and what they did to fix the issue.
Have had recurring problems, thought outside the box as to a solution and worked!
Jonathon did a great job. paid attention to our safety rules, assessed the problem and found a solution. Returned an hour later to make sure that the problem was corrected. I cannot ask for better service. Thank you
Jonathan King is prompt, professional, and best of all can be trusted. I have a lot of faith in the information Jonathan tells me and in the work he completes.
Rocky was very competent and very willing to explain what he was finding.
Called in by David (won't be onsite) Call Justin- maintenance lead (254) 534-7357 Front AC (ACU15) in the printing room is not cooling. Compressor is on roof. Also would like tech to check out the middle unit in the printing room (ACU16) to ensure it is working properly
David Whiteside (254) 541-4218 AC in server room is faulted out (displays F0 code) There is a backup unit but still needs service today so the other unit doesn't go out. Note that this is an ongoing issue - another company came out for the same error but unit keeps faulting out. Would like us to do a proper diagnoses Gate code is 7899#
called in by Mario 254-773-0297 Hours 9 am - 9 pm a/c not coming on - T-stat is on but does nothing It controls the office, breakroom and RR