Overall Experience
Quality
Price
Convenience
$69 HEATER TUNE UP SPECIAL. CUSTOMER SAYS WE INSTALLED SYSTEM BACK IN 2012. HE HAS THE PAPERWORK. STATES THERE IS A WATER SPOT ON THE CEILING THINKING WATER IS COMING FROM THE FAU IN THE ATTIC. HE HAS TWO DRAIN LINES AND HE DOES SEE WATER COMING OT FROM ONE OF THEM. WHEN DRIVING UP STOP AT MAILBOX TAKE PRIVATE ROAD TO EAST AT TOP TO RIGHT SIDE. CALL CELLPHONE (TECH TO DIRECT IF GET LOST).
$29 FOR DIAG TO REPLACE WOODEN STAND FOR ROOF MOUNT PKG UNIT. SELLING HOUSE AND BUYERS WANT THAT REPLACED. BK
The outside unit is made by TRAN and was installed in 2012. It's freon run and we were advised it rarely needs recharging as these units do not leak or lose pressure like older units. The pipe is cold coming from unit n hot air coming out so cooling seems good.
Customer stated air conditioner not cooling.
Comfort Club Member - No diagnosis charge due to active membership status
