1179 Boston Post Road
Westbrook, CT 06498
(860) 399-6218

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Local Reviews
for east lyme, ct

Rated 5.0 out of 5 stars based on 38 customer reviews

Excellent Service!

Peyton arrived a few minutes before our appointment, was extremely efficient, kept us informed and was a great experience all around. I hope he is our service person every time!

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Great experience!

Kurtis was prompt, through and professional. 5 stars.

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Speedy service!

Julie was so helpful and understanding … Delivery came as promised…so thankful!

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Excellent service.

Awesome service! Punctual, very professional, knowledgeable. Took the time to answer all my questions. I’ve been doing business with Wilcox for several years and highly recommend them.

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Great Service

The technicians were friendly and seemed to do a nice job.

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Excellent Service

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Excellent Service - 10 Stars

Jared was prompt, polite and fixed our annoying lack of hot water issue in minutes! So thankful!

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Quick response, great service

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Awesome!

Great service! I only want Jared back for service.

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Excellent Service

Kurtis was very punctual. He serviced our AC very efficiently and was very neat. Provided us with a very detailed report of his findings.

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Friendly, helpful service!

Michael was friendly, knowledgeable and efficient. He was able to troubleshoot a couple of issues and made needed adjustments. He made us feel confident that the problems were addressed.

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Experts at their craft, Professional, and Polite

Michael and his partner John were spectacular. We were without heat…they arrived within a half hour to diagnose the problem and resolve it, which they did, seamlessly. Beyond their professional expertise, they were both very polite. They listened to what I had to say, acknowledged my concerns, and clarified things in language I understood. Overall it was a very pleasant and effective interaction. I would recommend the two to family and friends.

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Excellent and friendly service!

Jared of Wilcox Energy did a great job replacing our oil burner and water heater. It was a huge job, and Jared, John, Nick, and Kurtis were knowledgeable, efficient, and helpful in explaining everything. They all worked hard and the finished product was amazing. Thank you!

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Excellent service

Great service—kind and respectful

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Excellent Service

We were unable to service our HVAC system earlier in the year due to the impact of other home renovation projects. Wilcox did an excellent job working us onto the schedule and the service techs (Michael Brubaker and Jerod Zanelli) were very conscientious and respectful of our home and personal property and did an excellent job explaining the service that was performed and the actions taken to address the few issues identified. I would highly recommend Wilcox as well as Michael and Jerod.

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Job Locations
for east lyme, ct

Kurtis I.

Kurtis I. Job Checkin

well McClain boiler tune up


Peyton b.

Peyton b. Job Checkin

Ac tune up


Kurtis I.

Kurtis I. Job Checkin

crown boiler tune up (propane)


Julie V.

Julie V. Job Checkin

When another propane company failed to deliver propane, we dispatched a truck to fill her propane tanks before she ran out.


Matthew H.

Matthew H. Job Checkin

Noises replace air filter and adjust thermostat on Trane propane furnace


Kevin W.

Kevin W. Job Checkin

Boiler tuneup


Roger S.

Roger S. Job Checkin

Burnham oil boiler tune up


Matthew O.

Matthew O. Job Checkin

Boiler tuneup


Matthew H.

Matthew H. Job Checkin

Buderus Boiler Tune Up + Replace Extrol Tank + Replace Relief Valve + Replace Pressure Guage.


Matthew O.

Matthew O. Job Checkin

Oil Furnace Tuneup


Matthew H.

Matthew H. Job Checkin

2 Trane A/C Tune Ups + 1 Propane Weil McLain boiler tune up + 1 Bradford-Whitewater Propane Hot Water Heater Tune up


Jared Z.

Jared Z. Job Checkin

No heat: reset. Replaced Ignitor


Jared Z.

Jared Z. Job Checkin

Reset call. Primary diagnostic control


Jared Z.

Jared Z. Job Checkin

No ac: condensate pump


Jared Z.

Jared Z. Job Checkin

Fire and check systems