1179 Boston Post Road
Westbrook, CT 06498
(860) 399-6218

Local Reviews
for east lyme, ct

Rated 5.0 out of 5 stars based on 18 customer reviews

Excellent same day service for urgent problem

Mr. Velez responded to a call on the same day of our call, fitting us in for a split unit not providing any cooling. He quickly established the problem, explained the steps necessary to test and then repair the system and made time to get the whole job done on the same day. Compared to HVAC technicians from other companies, he was very thorough and knowledgeable. Excellent service! Pricing is from Wilcox Energy and is reasonable for market rates (which are high right now, especially refrigerant prices).

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Great Service

Wilcox technicians are knowledgeable and highly professionals. Show up on time and get the work done well.

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Great service

He was on time neat thorough it was a very pleasant experience

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Great service

Before a major snow storm the boiler stopped working so I called after hours and Wilcox techno call contacted me and came after couple calls he made. Kept in touch until arriving to check the boiler. Found the motor not working but made a temporary repair that got us through the cold storm and then showed up Monday morning with a new motor. Installed the motor and now running perfect. Thanks for a quick and responsive action to keep our home warm during the storm.

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Great professional service.

They arrived on time. Knew exactly what they were to do. Had all parts and equipment they needed with them. They were polite, efficient and neat.

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Very professional, knowledgeable and kind.

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Ready for the season

Timely, friendly and competent service as usual.

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Great experience with Wilcox.

Excellent service. Old heat & AC removed and new systems installed in just under 2 days as was promised. Team of 3 worked really well together & were very professional. Only issue they were unable to address was 2 zones as they no longer have a person to do the duct work. Highly recommend Wilcox for routine maintenance, emergency repairs, and new systems.

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Very nice and professional!

Completely satisfied with today’s service call. Jared was extremely polite and professional. I am always impressed with the service technicians from Wilcox.

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Excellent customer service

Same day response, quick diagnosis and repair and personable and neat technicians

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Great service

Fast efficient friendly service

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Great service!

Great service... so happy that they could come out as quickly as they did. Very personable and knowledgeable. Thanks!

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Exceptional service

So impressed with personnel, service and professionalism. Will definitely be recommending.

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Excellent service

The Technicians were professional, friendly and they both provided us with clear explanations of the new system.

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Great Service!!

Can’t say enough about the excellent experience I just had with friendly and knowledgeable technicians and the front office. My service call was handled quickly and efficiently and I would not hesitate to recommend them.

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Job Locations
for east lyme, ct

John C.

John C. Job Checkin

Installation of Viessman boiler


Vidal V.

Vidal V. Job Checkin

Mitsubishi 1 to 1 . Leak search.


Matthew O.

Matthew O. Job Checkin

Boiler & 2 A/C tuneups


Matthew O.

Matthew O. Job Checkin

Thermoflo


Jared Z.

Jared Z. Job Checkin

Diagnosed and replaced bad Beckett AFII motor and fan


Jared Z.

Jared Z. Job Checkin

Install emergency drain pan


Avery W.

Avery W. Job Checkin

No heat fixed now


Jared Z.

Jared Z. Job Checkin

Install of trane heat pump


Vidal V.

Vidal V. Job Checkin

Changed customer thermostat.


Vidal V.

Vidal V. Job Checkin

Fireplace service


Jared Z.

Jared Z. Job Checkin

Installation of gas furnace and ac


Jared Z.

Jared Z. Job Checkin

Repaired customers central air conditioning system


Roy G.

Roy G. Job Checkin

Fire and check 3 Trane A/C units installed this past Winter.


Roger S.

Roger S. Job Checkin

2


Jared Z.

Jared Z. Job Checkin

Tune up on T-pride