Mr. Velez responded to a call on the same day of our call, fitting us in for a split unit not providing any cooling. He quickly established the problem, explained the steps necessary to test and then repair the system and made time to get the whole job done on the same day. Compared to HVAC technicians from other companies, he was very thorough and knowledgeable. Excellent service! Pricing is from Wilcox Energy and is reasonable for market rates (which are high right now, especially refrigerant prices).
Wilcox technicians are knowledgeable and highly professionals. Show up on time and get the work done well.
He was on time neat thorough it was a very pleasant experience
Before a major snow storm the boiler stopped working so I called after hours and Wilcox techno call contacted me and came after couple calls he made. Kept in touch until arriving to check the boiler. Found the motor not working but made a temporary repair that got us through the cold storm and then showed up Monday morning with a new motor. Installed the motor and now running perfect. Thanks for a quick and responsive action to keep our home warm during the storm.
They arrived on time. Knew exactly what they were to do. Had all parts and equipment they needed with them. They were polite, efficient and neat.
Timely, friendly and competent service as usual.
Excellent service. Old heat & AC removed and new systems installed in just under 2 days as was promised. Team of 3 worked really well together & were very professional. Only issue they were unable to address was 2 zones as they no longer have a person to do the duct work. Highly recommend Wilcox for routine maintenance, emergency repairs, and new systems.
Completely satisfied with today’s service call. Jared was extremely polite and professional. I am always impressed with the service technicians from Wilcox.
Same day response, quick diagnosis and repair and personable and neat technicians
Fast efficient friendly service
Great service... so happy that they could come out as quickly as they did. Very personable and knowledgeable. Thanks!
So impressed with personnel, service and professionalism. Will definitely be recommending.
The Technicians were professional, friendly and they both provided us with clear explanations of the new system.
Can’t say enough about the excellent experience I just had with friendly and knowledgeable technicians and the front office. My service call was handled quickly and efficiently and I would not hesitate to recommend them.
Installation of Viessman boiler
Mitsubishi 1 to 1 . Leak search.
Boiler & 2 A/C tuneups
Diagnosed and replaced bad Beckett AFII motor and fan
Install emergency drain pan
No heat fixed now
Install of trane heat pump
Changed customer thermostat.
Installation of gas furnace and ac
Repaired customers central air conditioning system
Fire and check 3 Trane A/C units installed this past Winter.
Tune up on T-pride