Peyton arrived a few minutes before our appointment, was extremely efficient, kept us informed and was a great experience all around. I hope he is our service person every time!
Julie was so helpful and understanding … Delivery came as promised…so thankful!
Awesome service! Punctual, very professional, knowledgeable. Took the time to answer all my questions. I’ve been doing business with Wilcox for several years and highly recommend them.
Jared was prompt, polite and fixed our annoying lack of hot water issue in minutes! So thankful!
Kurtis was very punctual. He serviced our AC very efficiently and was very neat. Provided us with a very detailed report of his findings.
Michael was friendly, knowledgeable and efficient. He was able to troubleshoot a couple of issues and made needed adjustments. He made us feel confident that the problems were addressed.
Michael and his partner John were spectacular. We were without heat…they arrived within a half hour to diagnose the problem and resolve it, which they did, seamlessly. Beyond their professional expertise, they were both very polite. They listened to what I had to say, acknowledged my concerns, and clarified things in language I understood. Overall it was a very pleasant and effective interaction. I would recommend the two to family and friends.
Jared of Wilcox Energy did a great job replacing our oil burner and water heater. It was a huge job, and Jared, John, Nick, and Kurtis were knowledgeable, efficient, and helpful in explaining everything. They all worked hard and the finished product was amazing. Thank you!
We were unable to service our HVAC system earlier in the year due to the impact of other home renovation projects. Wilcox did an excellent job working us onto the schedule and the service techs (Michael Brubaker and Jerod Zanelli) were very conscientious and respectful of our home and personal property and did an excellent job explaining the service that was performed and the actions taken to address the few issues identified. I would highly recommend Wilcox as well as Michael and Jerod.
When another propane company failed to deliver propane, we dispatched a truck to fill her propane tanks before she ran out.
Noises replace air filter and adjust thermostat on Trane propane furnace
Buderus Boiler Tune Up + Replace Extrol Tank + Replace Relief Valve + Replace Pressure Guage.
2 Trane A/C Tune Ups + 1 Propane Weil McLain boiler tune up + 1 Bradford-Whitewater Propane Hot Water Heater Tune up
Reset call. Primary diagnostic control