1179 Boston Post Road
Westbrook, CT 06498
(860) 399-6218

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Local Reviews

Rated 5.0 out of 5 stars based on 1043 customer reviews

Excellent Service!

Fabulous service! Fabulous person! Thorough and so committed to fixing the issue at hand! I will always ask for Curtis!!!!!!

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Professional Service

Peyton was professional, courteous, and knowledgeable.

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Excellent service

Great service, very professional and did an excellent job

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Excellent Service

Wilcox comes through again! After living in another state for many years we are always impressed by the service Wilcox provides. This time was no exception. Our AC went out during a very busy time of year for AC repair. Nevertheless, Wilcox was able to replace our system in a timely manner. When the 3 Wilcox trucks arrived this morning, we felt like the Calvary had arrived. They were prompt, polite and incredibly efficient. They took the time to explain everything they were doing, were very careful about our property, and even made friends with our dog. We are loyal customers for life.

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Great service!

Peyton arrived promptly at the scheduled appointment time. He was pleasant and courteous. He performed the air conditioning system check and changed the filter as required. Peyton clearly communicated his findings to me. Professional job!

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Excellent service

We recently have central air conditioning issues, called Wilcox Energy to make service appointment and we were able to make schedule one on the same day . The appointment was followed up with a great service call provided by the technicians Kurtis and Kevin, they were nice, professional, and knowledgeable about the job; provided us with very clear information of the options and process offered. The job was done on a good period of time. Thank you I will highlight recommend Wilcox Energy.

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Outstanding AC Installation - Professional Service from Start to Finish

I cannot recommend Wilcox Energy highly enough for their outstanding air conditioning installation service. From the initial consultation to the final walkthrough, their team demonstrated the highest level of professionalism and expertise. The technicians arrived promptly at the scheduled time, properly uniformed and equipped with all necessary tools and materials. They conducted a thorough assessment of our home’s cooling needs and provided clear explanations of the installation process. Their attention to detail was remarkable – they carefully protected our floors and furniture, and worked efficiently while maintaining a clean workspace throughout the entire project. The quality of workmanship was exceptional. The new system was installed with precision, and all connections were properly secured and tested. They took great care in routing the refrigerant lines and ensuring optimal placement for both efficiency and aesthetics. The technicians also took time to explain the system’s operation, maintenance requirements, and warranty coverage. What truly set this company apart was their commitment to customer satisfaction. They addressed all of our questions patiently and provided valuable advice on maximizing energy efficiency. The installation was completed on schedule, and they left our home spotless. Our new air conditioning system has been performing flawlessly, providing consistent comfort while operating quietly and efficiently. The difference in our home’s comfort level has been remarkable, and we’ve already noticed improved energy efficiency compared to our old unit. Wilcox delivers superior service, expert craftsmanship, and genuine care for their customers. I would confidently recommend them to anyone seeking reliable HVAC installation services.

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Excellent service!

Jared is a very skilled and knowledgeable technician. His approach to troubleshooting issues is very methodical and detailed. He’s top notch!

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Excellent Service

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Great service

Jason does great work and really pays attention to detail. Great mechanic.

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Great

Great guys on time and explained what was going on so I could understand it

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Excellent

All five star service

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Excellent service!

Mike and John did an excellent job deep cleaning our AC units. They were polite and informative and very thorough in their work. When they were done the units were pristine. Would highly recommend.

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Prompt and excellent service!

Jason was fabulous. Very attentive, knowledgeable and quick.

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Peyton was excellent

Peyton was on-time, friendly, knowledgeable and efficient working on ywo HVAC units, one old-old, and the handlers.

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Job Locations

Kurtis I.

Kurtis I. Job Checkin

mitsubishi not draining


Kurtis I.

Kurtis I. Job Checkin

ac not working


Peyton b.

Peyton b. Job Checkin

ac tune


Roger S.

Roger S. Job Checkin

A/c annual tune up on York condenser


Michael B.

Michael B. Job Checkin

No AC central air


Michael B.

Michael B. Job Checkin

No AC on American Standard central air


Jared Z.

Jared Z. Job Checkin

Install of ac


Jared Z.

Jared Z. Job Checkin

Install of ac 454


Roger S.

Roger S. Job Checkin

New Yorker boiler install


Peyton b.

Peyton b. Job Checkin

Gas system tune up


Peyton b.

Peyton b. Job Checkin

Ac tune


Peyton b.

Peyton b. Job Checkin

Ac tune up


Kurtis I.

Kurtis I. Job Checkin

ac unit possible leak


Peyton b.

Peyton b. Job Checkin

Ac tune up


Michael B.

Michael B. Job Checkin

American standard and aspen air conditioning installation