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Roger is the consummate pro. Friendly, honest. & I count on his knowledge because he has the experience to troubleshoot expertly our HVAC for the past 5 years he's always provided the highest standard of service! Thank also to Riley who is being mentored by the best! Wilcox has always been responsive & we appreciate all the levels of service excellence!
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Jake was professional and pleasant. Having just been here, I have to assume he did the work that the furnace system required.
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Was quick and looked at the overall system checked and trouble shoot it. Replaced what was needed.
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I have always thought very highly of the customer service that they provide. Today was no different. He was on time. He was actually early. Polite and efficient at his job.
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Responsible, knowledgeable, and excellent customer service, especially in times when you need it most.
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Very efficient and thorough. Their work and interpersonal skills are superlative.
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Incredibly impressed with the customer service that we received from both the office and then the technicians that arrived to our home. The technicians were very professional, friendly and knowledgeable. They were extremely prompt and timely with our repair. These gentlemen were absolutely wonderful! Would absolutely recommend Wilcox and these technicians to everyone! Thank you!
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I’ve always had excellent service from Wilcox, and this was no exception. Thanks!
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Kurtis was incredibly polite, very knowledgeable and very respectful! Kurtis seems to have repaired the issue I was having with my boiler. 👍 Kurtis is the type of employee that when you come across them, you hang onto them as they are a very valuable asset to the company which translates to happy customers and a very stable business!! Any other issues I have in the future, I will absolutely be asking for Kurtis!!! (I have not answered the pricing part as I haven’t received the bill just yet)
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Annual heat tune up aswell as a leaking taco power head
Fixed water leak. New circulator gasket and bolts. Expo 30 and high vent