Great service but shoe covers needed

Ashley from Old Saybrook, CT

Service was efficient, timely and easy to schedule. But the technician did not remove his shoes or wear shoe covers and it was wet and messy out. Our utility room is though our kids play area so I would have liked for shoes to be off but it was easy to vacuum after. Otherwise he was nice, efficient and it was a straightforward experience.

Excellent! Professional! Knowledgeable!

Sue from Lyme, CT

A+++

Outstanding service!

O’Brien from Old Saybrook, CT

Jared came to our house over the weekend and fixed our problem right away! He was professional, efficient, and kind, and provided great customer service! Highly recommend Wilcox!

Helpful

Colin from Old Saybrook, CT

Tech was great, issue wasn’t resolved but helpful suggestions

Amazingly fast service!

Elizabeth from Old Saybrook, CT

Kurtis from Wilcox Energy came out to our house on an emergency call to address an issue with our furnace and oil tank. He inspected everything and provided us with a temporary solution so that we could stay in our home overnight. We have the heat back up and running and are so grateful that he came to the rescue.

Exceptional service.

Robert from Madison, CT

Kurtis solved a heating problem other techs couldn’t find. Heating working now. Thanks Kurtis.

Excellent Service

Mario from Madison, CT

Excellent service

Mary from Old Saybrook, CT

Kurtis was very professional and polite! He communicated well and was thorough. Thank you!

Great service, and early too!

Rob from Madison, CT

Riley and Roger did a great job this morning. They actually showed up early and came to the door to ask if it was a good time for them to perform the annual service. They were both very professional, and answered all my questions.

Great Customer Service

Max from Essex, CT

Kurtis was great! Very professional and personable. Answered all my questions. Was very courteous and efficient. Serviced our fireplace in a timely manner.

Yearly furnace cleaning

Sue from Madison, CT

Riley was friendly and very helpful. We have a new electronic thermostat that I had never used. He helped me turn up the heat so the furnace could be serviced. He also mentioned how much he likes his apprenticeship.

Exemplary Service

Barb from Deep River, CT

I could not be more pleased with Kurtis. He is a very polite young man who did a great job with my tune up and the valve replacement on my water heater. I would highly recommend him and say that Wilcox is lucky to have him as a representative of your firm.

Excellent Service

Linda from Clinton, CT

Kurtis Iovene was very knowledgeable and extremely courteous. I will be requesting him in the future.

Great work. Fixed issue same day.

Yale from Killingworth, CT

Mike was great, professional, and solved an issue we’ve been dealing with for a while that was not easy to diagnose. Very happy. High praise.

Excellent service

Chris from Westbrook, CT

Excellent work. The technician was polite and professional.