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Friendly, knowledgeable, on time, efficient. Thank you!
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Riley and Roger were amazing. They were meticulous checking my heating and a/c. They were thorough and caring. They installed a new Honeywell thermostat also and taught me how it works. I expressed that I was listing my house and that I was excited to assert that Wilcox has maintained my home for over 12 years. I will definitely use them for my new home!
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The emergency service by Wilcox was outstanding. They came in a timely manner, made the diagnosis of the situation and fix the problem for me. Mike, the technician was great. He was very professional, and he appears extremely competent.
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Service was efficient, timely and easy to schedule. But the technician did not remove his shoes or wear shoe covers and it was wet and messy out. Our utility room is though our kids play area so I would have liked for shoes to be off but it was easy to vacuum after. Otherwise he was nice, efficient and it was a straightforward experience.
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Jared came to our house over the weekend and fixed our problem right away! He was professional, efficient, and kind, and provided great customer service! Highly recommend Wilcox!
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Kurtis from Wilcox Energy came out to our house on an emergency call to address an issue with our furnace and oil tank. He inspected everything and provided us with a temporary solution so that we could stay in our home overnight. We have the heat back up and running and are so grateful that he came to the rescue.
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Kurtis solved a heating problem other techs couldn’t find. Heating working now. Thanks Kurtis.
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Kurtis was very professional and polite! He communicated well and was thorough. Thank you!
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Riley and Roger did a great job this morning. They actually showed up early and came to the door to ask if it was a good time for them to perform the annual service. They were both very professional, and answered all my questions.
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Annual heat tune up also fixed customer hot water issue
We performed a tune up on the heating system. We also installed a new domestic coil and a mixing valve.