Vidal did a great job fixing a baseboard heating system that would not turn off. He was very professional, meticulous and friendly. Not only was the problem fixed in a short period of time, I learned a lot about how the boiler and heating system work. I highly appreciate Wilcox Energy for scheduling a same day service and for Vidal for stopping by earlier than scheduled. I am a very happy customer, I plan to sign up for their heating system service plan.
Kevin and Gregg showed up on time and were respectful of my house. When the work was completed on the installation of the new water heater. They stayed to make sure the system ran properly and than instructed me in how to operate the hot water heater after they cleaned up.
The servicemen were prompt and polite. They explained everything being done during the day and notified me when there was an issue.
So impressed with personnel, service and professionalism. Will definitely be recommending.
Over-the-top excellent service very qualified technician very professional and friendly
We had our boiler replaced today. The guys showed up a half an hour EARLY, were polite, considerate and professional. They put down drop cloths everywhere they were working and coming and going from the house. When they were finished, they explained the new setup to us, and cleaned up the entire work area before leaving. The four guys working were Vidal, Kevin, Miles and Avery and they were actually a joy to listen to work. They actually sounded like they were enjoying themselves. They got along great, communicated well and were an efficient team. We are super impressed and would not only call on them for future service, but happily refer them to friends and family. Great experience!! Oh, and they were the best price out of four estimates from competing, local companies.
Jared was really great. Very professional and proficient. He Got right to work but still took the time to answer any questions completely and made us feel very comfortable. Great job!
Technicians were great. Professional, polite and very customer centric.
Punctual, knowledgeable, and I would Vidal to service our furnace next year too.
Peerless boiler tune up/ Mitsubishi Ductless Mini Split tune up/ A/C tune up
Installation of Veismann boiler
Overheating second floor zone peerless boiler.
Installation of a Trane Condenser by Vidal and Roy
Installation of a Trane Condensing unit by Roy and Vidal.
Water heater install
Buderus oil tune up
Oil fired Buderus boiler installation done by John, Jacob, Kevin, and Roy. Boiler runs 89 % efficiency.
Bock water heater install
Pilot assembly replaced on fireplace