Value and Excellent Service

Gabriella from Madison, CT

Very professional. On time! And Omar and Roger explained everything they did in great detail. Thank you guys!

Excellent service

Connie from Madison, CT

This would be the fourth visit from a technician to try to solve our one problem, Kurtis was a complete gentleman responded to all the questions and the situation He had to climb up into an extremely small space and an extremely hot attic that hasn’t had air conditioning in well over a week He was very positive. He never complained, even when he got all the way in the hole and found out that it was the wrong size. He simply ordered another one and waited here and then put it in. He literally saved the day and my spirits because he was so kind and understanding. I would rate him as a five star technician.

Air conditioning failure

Terence from Madison, CT

Curtis was extremely courteous efficient and a great problem solver. Full marks for using his head!!!

Excellent Service

Lynn from Madison, CT

Wilcox comes through again! After living in another state for many years we are always impressed by the service Wilcox provides. This time was no exception. Our AC went out during a very busy time of year for AC repair. Nevertheless, Wilcox was able to replace our system in a timely manner. When the 3 Wilcox trucks arrived this morning, we felt like the Calvary had arrived. They were prompt, polite and incredibly efficient. They took the time to explain everything they were doing, were very careful about our property, and even made friends with our dog. We are loyal customers for life.

Excellent Service

Matt from Madison, CT

Excellent

Gail from Madison, CT

All five star service

Very happy with the service

Marc from Madison, CT

The guys were great and pleasure to have in my home, they were very thorough and informative.

Super Service!

Susan from Madison, CT

Jared showed up within half an hour on a Friday at 4:30. He was professional, polite and efficient.

Problem solved, heat restored!

Lisa from Madison, CT

John was professional and knowledgeable. He assessed the problem and restored heat to us on a very cold night. He is our hero.

Awesome technician. Great service

Steven from Madison, CT

Kurtis was awesome. He was here for a tune up cleaning up what seems to be far more than the scope of a normal tune up should entail. Furnace is nice and quiet now.

Excellent service!

Kim from Madison, CT

We replaced our boiler & water heater. The technicians were amazing. They spent time making sure the new equipment was in the best spot, and they also took time telling all about the new system.

Exceptional Service!

Stephen from Madison, CT

Jared was outstanding. Our dual oil tank system had a block between the tanks preventing oil from traveling to our burner. On a cold December night, he answered all my questions by phone before visiting our home and diagnosing the problem quickly. He fixed our heat within 20 minutes. And he was professional and informative. We feel very lucky that Jared was on call and we are very thankful for his help in restoring our heat.

More than excellent service

Louise from Madison, CT

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Lucy from Madison, CT

Kurtis is 100% professional, expert in his field, explains everything well and with a very very nice way about him! If only everyone would be like him!!!

One day!

Kevin from Madison, CT

Recently had a furnace replacement… not a small job… The whole crew was professional and respectful from the moment they entered our home. They kept me in the loop each step of the way and were able to replace the furnace, water tank, piping, flew, old oil line and water valves all in the time span they said they would. (One day) All and all a great experience from a respectful crew.