Wilcox comes through again! After living in another state for many years we are always impressed by the service Wilcox provides. This time was no exception. Our AC went out during a very busy time of year for AC repair. Nevertheless, Wilcox was able to replace our system in a timely manner. When the 3 Wilcox trucks arrived this morning, we felt like the Calvary had arrived. They were prompt, polite and incredibly efficient. They took the time to explain everything they were doing, were very careful about our property, and even made friends with our dog. We are loyal customers for life.
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The guys were great and pleasure to have in my home, they were very thorough and informative.
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Jared showed up within half an hour on a Friday at 4:30. He was professional, polite and efficient.
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John was professional and knowledgeable. He assessed the problem and restored heat to us on a very cold night. He is our hero.
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Kurtis was awesome. He was here for a tune up cleaning up what seems to be far more than the scope of a normal tune up should entail. Furnace is nice and quiet now.
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We replaced our boiler & water heater. The technicians were amazing. They spent time making sure the new equipment was in the best spot, and they also took time telling all about the new system.
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Jared was outstanding. Our dual oil tank system had a block between the tanks preventing oil from traveling to our burner. On a cold December night, he answered all my questions by phone before visiting our home and diagnosing the problem quickly. He fixed our heat within 20 minutes. And he was professional and informative. We feel very lucky that Jared was on call and we are very thankful for his help in restoring our heat.
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Kurtis is 100% professional, expert in his field, explains everything well and with a very very nice way about him! If only everyone would be like him!!!
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Recently had a furnace replacement… not a small job… The whole crew was professional and respectful from the moment they entered our home. They kept me in the loop each step of the way and were able to replace the furnace, water tank, piping, flew, old oil line and water valves all in the time span they said they would. (One day) All and all a great experience from a respectful crew.
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Jared did a superb job, explained his work, and was very detailed
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Punctual! Very professional! Explained services as they were performing the maintenance on our system. Made good recommendations. 10/10
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I’m piping propane from 2 new propane tanks to a Pentair pool heater
buderus boiler/ ac air handler, mitsubishi
The customer called in on Friday afternoon out of propane with no hot water for the Holiday Weekend. We made the delivery Saturday morning and got them back up and running for the weekend.
