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Super quick response from Wilcox this morning when our office was without heat! Kurtis was friendly and figured out the issue very efficiently. He explained it all to me and fixed the burnt out motor. We had heat again within an hour of calling. I would highly recommend Wilcox and Kurtis!
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Matthew and Kurtiss were fantastic! They arrived on time, neat, were very professional, and explained everything clearly. The service was thorough, and they made sure my system was running perfectly before they left. I really appreciate their friendly and reliable work, highly recommend Wilcox Energy for any heating or cooling needs!
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Roger and Amar worked well as a team and patiently answered my questions.
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Very professional. On time! And Omar and Roger explained everything they did in great detail. Thank you guys!
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This would be the fourth visit from a technician to try to solve our one problem, Kurtis was a complete gentleman responded to all the questions and the situation He had to climb up into an extremely small space and an extremely hot attic that hasn’t had air conditioning in well over a week He was very positive. He never complained, even when he got all the way in the hole and found out that it was the wrong size. He simply ordered another one and waited here and then put it in. He literally saved the day and my spirits because he was so kind and understanding. I would rate him as a five star technician.
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Curtis was extremely courteous efficient and a great problem solver. Full marks for using his head!!!
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Wilcox comes through again! After living in another state for many years we are always impressed by the service Wilcox provides. This time was no exception. Our AC went out during a very busy time of year for AC repair. Nevertheless, Wilcox was able to replace our system in a timely manner. When the 3 Wilcox trucks arrived this morning, we felt like the Calvary had arrived. They were prompt, polite and incredibly efficient. They took the time to explain everything they were doing, were very careful about our property, and even made friends with our dog. We are loyal customers for life.
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The guys were great and pleasure to have in my home, they were very thorough and informative.
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Jared showed up within half an hour on a Friday at 4:30. He was professional, polite and efficient.
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John was professional and knowledgeable. He assessed the problem and restored heat to us on a very cold night. He is our hero.
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2 Heat tune ups on a furnace and boiler and 2 AC tune ups. Selling the house
Annual thermo pride time up and hot water heater tune up