We had a master shower that we needed to have rebuilt after having it torn down to the studs for months. The entire process with Shane and his team was exactly what we hoped for. Everything did not go smoothly (when does it ever?), but any time there was a problem or concern it was immediately addressed and resolved. The project was completed within the expected time frame and the resulting shower is beautiful. Even though it was a small project, we never felt like we were being pushed aside or not being taken care of. We would highly recommend them for any project, big or small.
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We have used DFW improved a few times now on projects at our home. I’m sure we could have done it cheaper but we get professionals from start to finish. And can get ahold of our project manager anytime.
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DFW was great at ensuring my entire kitchen was covered and repaired after the TX storms, which was totally unexpected and deeply appreciated. The design aspect of the project was the biggest challenge and can use significant improvement surrounding communication and overall client relations from the design department. This was an ongoing pain point, but fortunately my project manager, Luis, was able to get the solutions and follow up needed for the project to be complete. There were many delays due to sourcing and challenges presented by Covid supply chain issues, but again Luis communicated these delays in real time to level set expectations. While timing wasn’t ideal, I recognize this was out of Luis’ hands, and he went above and beyond to ensure any imperfections were addressed.
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We had a great experience with DFW Improved. All contractors were professional, speedy, and completed work with expert craftsmanship.
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Ryan Haugen from DFW Improved oversaw our son’s bathroom remodel. The bathroom was a single sink vanity, toilet, and tub layout. We removed the tub and replaced it with a walk-in shower. New vanity, sink, toilet, hardware, floor was performed. As with any project there were hiccups along the way with having to make adjustments to the plan based on plumbing/framing issues. Ryan kept us informed and we quickly came to resolutions based on his expertise. While it took longer than we planned due to waiting for materials, we are very happy with how it turned out. Ryan was fantastic to work with. He kept us informed of what was going to be done and when the workers would arrive. He would always show up when they arrived and would ensure everyone was on the same page. The only problem we had was with the shower tile. It was a complex layout that isn’t done often. While we all thought that the tilers understood, it became obvious that there was a communication problem. We eventually got it done correctly. I take a significant amount of responsibility for the problem because I should have checked on them more frequently before they got too far into the job. Overall great experience working with Ryan and DFW Improved.
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The team worked to keep the project on schedule, even with pandemic delay issues for materials. They were efficient and worked well with us at every step along the way. They heard us when we had a comment and created a beautiful kitchen that is better than we even imagined. John managed things really well and was quick to respond to our needs.
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We had a relatively small project, enlarging a half bath and adding a walk in shower. The team was professional and did quality work. They listened when I had questions and concerns and offered alternative solutions. Luis and Ray were great to work with and the team of professionals did a terrific job!
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Todd was very easy to work with. He managed the project very well, and promptly took care of anything the workers skipped.
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Complementary consultation for a bathroom remodel. Tile, plumbing, cabinets, countertops and paint.
Consultation for master bathroom remodel. Freestanding tub, countertops, tile, paint, faucets.
Complimentary consultation for a bathroom remodel. Age-in-place shower design. Countertop replacement.
Just completed a beautiful master shower remodel!
Just completed a beautiful kitchen island remodel!
Checking in on a complete kitchen remodel affected by freeze and flood
Kitchen remodel and entire house paint completed.
Kitchen remodel and paint entire house completed!
Checking in on a complete 1st floor insurance restoration from water and damage.
Checking in on a complete insurance restoration in Plano. Brand new kitchen cabinets, flooring, backsplash, trim, paint.
Stopping by to check on a finished master bath remodel in Dallas. Freestanding tub, new tile, new shower, custom cabinetry, countertop, paint finishes.
Checking in on a beautiful completed master bathroom remodel in North Dallas
Did a countertop and backsplash install for Mr. Graziano. Great client to work with and finished product looked fantastic.
Checking in on a finished master bathroom remodel in Richardson.
