I was working out of town. I got my dr appointment taken care of over the phone Via FaceTime. Had an awful experience with a Walgreens out there. Anyway they refused to fill my prescription with out the dr getting ahold of them sending this sending that. It was one hope to jump the then another. I had been having a bad day already, then dealing with this made it worse by ten fold. I called Fritz office a very professional young woman named Lori answered and asked what I needed. I told her I needed to talk to my home office. They couldn’t be reached but she assured me she would help me any way she could. The entire time I was on the phone with her she was professional but it was like she was a close friend I had known forever. Not sure what it was but it was very calming for me. It was like I had a person on the inside. I even called back to thank her. And she was just as good if not better at calming me down. I suffer from anxiety and stress. Being 900 miles from home, running a job where I had to leave one man on the job site alone, that I never do. On top of all that having to deal with the pharmacy and getting the run around from them causing me to be gone longer and longer just made it worse. When I got on the phone with Lori instantly I felt better. I know this is going to sound corny but the young lady I spoke to was a godsend for me. I don’t know how else to repay her for helping me other than what I’m doing. Thank you for your time William
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SUBOXONE PATIENT SEEN TODAY. HE HAS BEEN COMING TO US FOR ALMOST A YEAR AND SAYS HIS LIFE AND THE WAY HE VIEWS THINGS ARE SO MUCH BETTER! HE HAS GOTTEN A NEW JOB AND IN THE PROCESS OF GETTING A NEW HOME. HE IS VERY EXCITED AND SAID HE LOVES TO COME SEE US AT THE FRITZ CLINIC!
PATIENT SINCE OCTOBER 2018. HE IS COMING TO SEE US FOR OPIOID DEPENDENCE. HE SAID HE LOVES TO COME AND SEE US AND HE IS LOOKING FORWARD TO WELCOMING A NEW BABY LATER THIS YEAR. HE SAID HIS KIDS WERE A BIG REASON WHY HE WANTED TO START RECOVERY AND HE SAID HE IS SO HAPPY THAT HE TOOK THAT FIRST STEP AND IS EXCITED FOR HIS FAMILIES FUTURE.
Patient called about his prescription, needing it to be transferred to a different pharmacy. He was very grateful for our services in helping him with this matter.