We had the exterior of our home painted. The final inspection did not happen on the date of completion, and the job was not complete. A whole part of the house was not painted. There were areas that had debris that was painted over indicating the house was not power washed correctly, and after I washed my windows and went to spray dirt off an area of the window sill with water the new paint peeled right away. As I brought these issues to the attention of Lorenzo, the project manager, he kept saying we will fix it, you have a 5 year warranty, and you need to pay. I am not sure in what world payment should be received before the job is done to the satisfaction of the customer, but this is not how it works in my world. The communication between Lorenzo and the painting crew was extremely poor. I was told by Lorenzo they would be back on one day, then someone from the crew communicated something different. I feel that the crew were not employees of Arizona Painting Company but were subcontractors. Eventually, after several return visits by the crew the issues were finally fixed. The crew were extremely professional, respectful, and very easy to work with, but I will not use this company again.
