Carlos was the most knowledgeable person we ever spoke to concerning our roof leak. After numerous attempts by the subject matter experts who said they knew exactly what was wrong and did a very shoddy patch up job that has never been resolved, Carlos came into our lives. He climbed up the roof took pictures of the chimney and the roof from every angle then proceeded to examine and took pictures of the underside of the roof in the attic. Carlos finally sat down with my husband and I and explained each picture. He concluded with a solution. Tonight will be the real test with the rain storms late tonight. Carlos was such a consummate professional who took pride in his skills. He was so patient with us and spent a long time explaining what he was going to do. Carlos is the “to go guy” for any roofing problems you may have. Thanks Carlos!
Positive experience. Techs were on time, thorough and polite. Service was excellent.
he was able to provide options to address a leak issue and was able to decide on one that maintained the look of the chimney top. he made the mods needed and had the products available to finish the task.
THEY CAME ON TIME TOLD ME EXACTLY WHAT THEY WERE DOING AND WHY AND WERE CLEAN.
I called C and W with a fireplace issue. My chimney would not draw properly. Before C and W i called another local company to not be name (i sent them to the BBB). They were a total scam. Feeling like i was in for round 2 i called C and W. What a huge difference. They promptly returned my call. Set an appointment. Sent real professionals. Told me they were 100% sure they had diagnosed the issue and could fix it. They preferred parts, called me to set up install. Promptly arrived (on time) and stayed until i was completely satisfied. I say this in all honesty, it is the best service and craftsmanship i have had from any vendor in my 25 years in Southlake. The owner Tony called me when done to make sure i was completely happy before he sent me a bill. Do yourself a favor, call Tony. The little scam artists running around town claiming to be chimney sweeps with their crappy tools and cheap paint are expensive and dishonest. I’ll be dealing with those clowns later. C and W. Professional. Honest. Talented Tradesmen.
Could not be CB more CB professional. Great experience from pricing and scheduling to the installation
They showed up when they said they would. Follow up visit was also timely. They came in and did a great job in getting rid of the pests in our attic and blocking their entry ways along the roof and walls. Plus 2 year warranty. Terminix charged more and gave only a 1 yer warranty and ask for more money for a 2nd year warranty. I highly recommend them.
Extremely thorough. Outstanding service. Spent time with me to make sure I understood exactly what had been done and then took the time to walk me through lighting and maintaining fireplace.
Full Chimney Rebuild
Refractory Panel Repair
#2 Style Chimney Caps
#1 Style Chimney Cap
Smoke Stop/GasLog Install
Gas Log Refurbish
#1 Style Chimney Cap/Dryer Vent Cleaning
Back Panel Replacement/Gas Log Install
Mortar Crown Repair/Extend Flue Pipe/Spark Arrester