Brandon did a great job expelling the raccoon family that decided to live in our chimney, and the cap he installed looks great.
Danny was wonderful-- both times that he came out he was on time and I never felt like I was getting a big sales pitch from him. He patiently answered all my questions re: the chimney cap and gas logs, showed me before and after photos of the top of my chimney and just all-around was eager to help!
Chimney & Wildlife Specialists did a great job getting of some pesky rats in our attic. Everyone was very friendly and they provided great service.
Carlos was awesome. We had several issues and he explained the fire hazards and answered all my questions in a way that I understood.
Such a professional company from start to finish. Clean, prompt, courteous and knowledgeable. Highly recommend
Chimney and Wildlife Specialists have come to the rescue once again. We previously called them to repair weather worn mortar and a leaking chimney. The repairs worked perfectly and the new chimney cap is quite attractive. We called them a couple of years later to ask for help with a problem that arises most years in early winter and then early spring- occasionally finding a lethargic wasp in the house- and they had the perfect remedy. They quickly return calls and carefully address inquiries. I love the text message confirmations and reminders in addition to emails. Both times the technicians who came (Brandon and Danny) were comfortable to work with, highly skilled, and kept us apprised of the progress of the process. The quote was divided into the various procedures so that we could choose the services that fit our budget. The price was a bit higher than some places but we used another company when we first moved here and later found that the mechanism that was installed as a "chimney cap" was essentially a coated wire shelf (think off brand Elfa) that was held on with a wire. Better quality service and products are definitely worth it. We have had two great experiences and highly recommend Chimney and Wildlife Specialists/The Hearthside Shop.
We received excellent service from this company! Everyone did a fantastic job! What a wonderful group of people there are who work for this company. Tony, the owner, is knowledgeable, personable, and fair. Danny and his crew did a terrific job - they are all very hard workers. Carlo and his crew were the same way. Summer was very helpful, as well. I recommend this company to anyone who needs their chimney and fireplace redone.
Honest people who provided me a second opinion that saved us about 15,000 dollars, very good communicators as far as letting us know when they would come, and very good at educating us on services provided and maintenance.
We've not been able to use our fireplace the entire time we've lived here, and after the snow in 2021, we wanted to get this resolved. We got an inspection done quickly, and then our repair was scheduled. We are very happy with the work completed and happy to finally feel safe using the fireplace.
Carlos did an excellent job of explain what the service entailed and actually completing the work. He is super knowledgeable and very informative.
The new logs are exactly what we wanted, and the technicians were fast, knowledgeable, and easy to work with.
Installation of a 24" Woodland Oak Log Set with Lava rocks and Platinum Embers
Installing a Stevenson Cap and Spark Arrestor Telescope
Gas Log - Gas Log Install/Charred Oak/Platinum Embers/Lava Rock Door Installation - Superior OEM Doora
Gas Log - Gas Log Install/Split Oak Design/Lava Rocks/PlatinumEmbers Cleaning/Safety Inspection -> Make sure your chimney is clean to help prevent fires. Your fireplace won't heat or burn as well with blockages due to soot. Dangerous fumes can also make their way into your home if your chimney isn't performing properly. You should have your chimney checked once per year to protect your family from chimney fires.
Trim Board Replacement: Remove and replace of all trim boards Chimney Pan Installation: Installing a new chimney pan Gas Log Refurbish: Cleaning of Fireplace /Logs and Installing Lava Rocks
Firebox rebuild/crown repair/ #1 Chimney Cap
Mortar Crown Repair, #2 Style Chimney Cap
Crown Repair, #1 Style Chimney Cap Installed