9458 Paxton Rd
Shreveport, LA 71106
3182193500

Local Reviews

Rated 4.9 out of 5 stars based on 2722 customer reviews

Lance is awesome

Lance is always friendly, professional and conscientious.

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Excellent Service

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Wonderful

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Great , prompt service!!

Awesome!!

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Consumer

Lance is always great Kind and great service

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Great, Quick Service

When I talk to the ladies at the office they are friendly and professional. Adam, my technician, is friendly, professional, and knowledgeable. I am very happy with my service.

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Mr Cummings, J&J Exterminating #1 Technician

I called Mr Cummings yesterday about some ants in my kitchen and he was able to come by today and take care of the problems. Investing in Mr Cummings and J&J is money well spent, one less problem I have to worry about. I Highly recommend J&J for all your exterminating concerns.

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Great service

Very polite & explained treatment

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Great Service

Excellent

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Great technician, poor MANAGEMENT

I have had the same man, David Jackson come to my home for many years. He is and always has been wonderful. I was shocked yesterday to not only see a J&J truck in my driveway, which I was not expecting (no vmail or text), but a man who I do not know! No warning, no explanation from your office. Lance Cummings was left to deal with my shock, explain to me why he was there and not David, and this should NOT have been his job. You not only let the customer down, but you put 2 great employees in a very uncomfortable situation. Very unprofessional of you J&J. Luckily Lance is a great employee and knew how to diffuse me as I was initially very disgruntled. Make no mistake, I am still not happy with your poor management skills J&J. But I do feel bad for your guys in the field, it's very unfair to them and the customers they see for having to do YOUR job. I'll soon determine if I will continue to use your services. Just to be clear, my ratings below are directed at MANAGEMENT, NOT David Jackson or Lance Cummings.

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Job Locations

Lance C.

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Lance C.

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Lance C.

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