Lance is awesome

MP from Shreveport, LA

Lance is always friendly, professional and conscientious.

Excellent Service

Hilda from Shreveport, LA

Wonderful

Lena from Shreveport, LA

Great , prompt service!!

Kenneth from Shreveport, LA

Awesome!!

Consumer

Brooke from Shreveport, LA

Lance is always great Kind and great service

Great, Quick Service

Sarah from Shreveport, LA

When I talk to the ladies at the office they are friendly and professional. Adam, my technician, is friendly, professional, and knowledgeable. I am very happy with my service.

Mr Cummings, J&J Exterminating #1 Technician

Fred from Shreveport, LA

I called Mr Cummings yesterday about some ants in my kitchen and he was able to come by today and take care of the problems. Investing in Mr Cummings and J&J is money well spent, one less problem I have to worry about. I Highly recommend J&J for all your exterminating concerns.

Great service

Leo from Shreveport, LA

Very polite & explained treatment

Great Service

Mary from Shreveport, LA

Excellent

Great technician, poor MANAGEMENT

Danielle from Shreveport, LA

I have had the same man, David Jackson come to my home for many years. He is and always has been wonderful. I was shocked yesterday to not only see a J&J truck in my driveway, which I was not expecting (no vmail or text), but a man who I do not know! No warning, no explanation from your office. Lance Cummings was left to deal with my shock, explain to me why he was there and not David, and this should NOT have been his job. You not only let the customer down, but you put 2 great employees in a very uncomfortable situation. Very unprofessional of you J&J. Luckily Lance is a great employee and knew how to diffuse me as I was initially very disgruntled. Make no mistake, I am still not happy with your poor management skills J&J. But I do feel bad for your guys in the field, it's very unfair to them and the customers they see for having to do YOUR job. I'll soon determine if I will continue to use your services. Just to be clear, my ratings below are directed at MANAGEMENT, NOT David Jackson or Lance Cummings.