Dealing with a squirrel issue that was totally new to me and had no idea what to expect or what to do. Contacted Leo's Thursday evening and received a call from Gary within 30mins. Discussed the problem and he gave me a rough guesstimate for the services. Came out the next afternoon and was very pleasant, personable and knowledgeable. Price a bit better than what was anticipated which always makes a customer happy. They will begin getting rid of my squirrel problems on Monday.