Everyone was professional, workmanship was top grade, wouldn’t use anyone else for my home
Great job installing our hot water heater
Dominic is very pleasant and does a great job in a timely fashion
Dominic always presents himself professionally and knowledgable. Explains what needs to be done clearly and in detail. I am glad and prefer when he comes to do any service to our system.
I have no knowledge of price?
Neat and efficient and effective!
Our technician Dominic was very professional and knowledgeable. The repair to the furnace was done quickly and for a fair price. I would highly recommend RA Nichols.
Found stain on living room ceiling directly below master bath. Ran water from all fixtures but could not recreate leak. Opened ceiling in living room to expose piping and found shower drain to be plumbed incorrectly. Shower had no trap, it was undersized, and pipe was not glued into strainer. Cut out section of joist because shower drain was centered directly over joist and I could not fit a trap. Made a box using 2â€x10â€s to keep structural integrity. Ran new drain line from bottom of shower strainer and added a trap and increased size of pipe to meet code. Ran water for several minutes after completion and there are no leaks. Cleaned all garbage up and everything is in working order at this time. Customer must have Sheetrock repaired.
Cleared jacuzzi drum trap with air ram Recommend customer uses drain treatment for tub so lines are never an issue again Tested thoroughly all is in working order customer is satisfied with drain
Replace pressure switch test and good
new system Customer needs unit booklets. Booklets where taken from job with garbage
Technician arrived, customer explained that water heater was from 2014, technician offered to install a new Bradford white 50 gallon hot water heater or gave customer option of replacing temperature and pressure valve. Customer opted to have the T & P valve replaced for the time being. Tech shut off water to tank put burner on pilot, drained tank below T & P valve removed, t&p valve replaced with similar valve. Once a new valve was installed tank was refilled and tested to ensure proper function as well as no leaks being present. Temperature control for tank was turned down, customer has been made aware and explained why technician needed to turn down, bringing water heater to code.
Trip Charge Turned water off under sink to dishwasher There is no visible signs of corrosion on water lines Took line off valve and line is holding Dishwasher is ready to be replaced - no issues seen with replacing unit Marked line where valve is that needs to be connected into Customer does not want to move forward with us replacing the dishwasher for her.
Upon arrival customer explained that her bathtub had been draining my slow along with a gurgling lav sink beside the tub. Drain was snaked clear. Tech mad multiple passed confirming that the drain was cleared and properly flowing. Customer had asked tech to look at a shower stall handle that had been difficult to turn. Upon inspection tech found that the cartridge had been leaking at the base of the stem, down the back of the wall. customer was informed she needed a new cartridge , which would also help alleviates hard to turn handle. While attempting to turn off the isolation valves for the shower, they would not shut off the water. Customer was informed and authorized replacement of the valves. Valves were replaced and water to house was restored, valves are properly functioning and leak free. Tech called in to locate replacement cartridge a due to the age and manufacturer part was an expensive special order. Customer was informed and given the option to replace the shower valve
Tech arrived customer explained she had a shower with no hot after and a 30 y/o water heater. Tech explained pricing and procedure of options. While looking at the hot water heater tech noted the laundry valve had a small drip. Customer was given prices of replacing heater, shower cart., and laundry valve. Once tech was authorized to proceed, cartridge and valve had been replaced and tested to ensure no leaks were present and everything was functioning properly. Water heater had water and electric shut off prior to tank being drained. Tech replaced water heater with a similar model (new Bradford white 40 gal electric lo boy). Tank was then piped and wired in, once piping was complete, water was restored and lines bled, insuring no leaks had been present. Electric was then turned on to unit, tech let tank heat up and tested water to ensure it was working. At this time there are no leaks or issues.
Cut out old 3/4â€ union, rotted out 1/2â€ 90 , 1/2â€ tee (all copper). Replaced with new 3/4â€ x1/2â€ reducer, new piping, and fittings in place of old rotted out fittings. Tying into the old line a shark bite coupling needed to be used, the old piping was collapsing under the pressure of the press tool. Customer had been made aware and tech offered to give an estimate for replacing the old pipe, customer declined at this time.
Installed 1 1/2â€ trap and check valve and supported in basement Installed customer supplied condensate pump Ran 3/8 across basement and supported into the trap Tested - no leaks all is in working order Reset toilet that was a part of the last call that did not get completed at that time. Tested for leaks- all is in working order - if issue continues we will need to cut out section of copper piping in basement and install a new flange and 90 for 1st floor toilet
Techs arrived shut off gas water and power to old unit removed unit from wall. A new navien model was installed in place of the old one. Minor movements of the water gas and electrical hook up to conform to new unit. Once unit was hooked up water was restored and tank and lines had been purged of air, prior to firing up new unit. Unit was tested for functionality and to ensure no leaks had been present. Customer was given the new units instructions and given a quick observation and instruction of the shut offs for the unit. Techs did not register unit on site, Casey said he will call in and register unit. New condensation pump recommended.
Replace 2 week old board for rheem unit with new. Water gathering on floor through the wall causing moisture to get into blower motor cabinet. This caused 2 boards to burn out within 2 weeks. Replaced board and test unit is working at this time
Technician arrives confirmed that tub was dripping due to a faulty Moen posit temp cartridge. Customer was given price, authorized cartridge to be replaced. Technician replaced cartridge water was turned back on and fixture was tested to ensure that it was no longer dripping.