Technician was terrific, had hoped they could show up on the day of the leak, but I understand that there are days when that is impossible, they did walk me thru steps I could take to temporarily suspend the problem for 24 hours over the phone.
The plumber they sent was courteous and efficient. The quality of service was excellent. The price seemed a little high but I have never used a plumber before so I can't compare cost. It was fast and convenient. My plumber's name was Leonard.
Called late in the day and they had a plumber out to my house quick same day. Dan was extremely professional and took care of our issues in less than expected time.
Leonard was great and responded quickly considering it was a Sunday Evening. He was courteous and professional, would highly recommend Cal's.
Mr. Nahrgang arrived promptly, completed the needed repair quickly and competently, was courteous and friendly.
I feel the need to share how refreshing it is to find and deal with such a customer-focused company as Cal’s Plumbing. After a costly attempt at having another company repair a main waterline leak, and having it turn into merely a “quote” for the work to be done next week (no actual repair service was provided), I finally connected with Cal’s Plumbing. They quickly responded with a caring, diligent and honest repairman, Dan. He reviewed the problem area, the water service line and the difficult surface under consideration. He advised me to first connect with American Leak Detection (ALD) who could pinpoint the leak location, rather than have him attempt to do so by tearing up the concrete entry to our carport one foot at a time, without being certain he could hit the spot. He informed me of what ALD would charge for the location work—which, coincidently, was about what we paid the first plumbing company to merely provide a quote! I called ALD; they arranged for a morning visit as it was already late in the day since so many hours were lost in having the first company come and merely provide me with a quote. ALD sent a professional first thing in the morning, who found the spot in less than an hour. Then I called Cal’s Plumbing and spoke with Leonard (Dan was off this day), who had already been informed that I would be calling and he came in less than half an hour. Leonard is the consummate professional, quick, respectful, polite and anxious to get the work done. After introductions, he saw the marked spot, went right to his truck for a Jack Hammer, and commenced the work. In short order (it was grueling work) he had a 2.5’ x 2’ section of thick concrete cut out neatly, dug down at least 2’ to find the line, identified the crack, cut that section and replaced it with a “Smith Blair repair coupling,” (that’s what’s on the invoice) so that it would be a stronger repair than merely applying the glue originally quoted by the first company. He pressurized the system and tested it and the meter reading. Then he cleaned up the site, removed and hauled away the busted concrete and was completely done while still early in the morning! He then settled with me on the invoice (even crediting back the original service call by Dan since they offer free estimates) and provided me with a Military Discount, something that really helped and is so appreciated. (We had discussed military backgrounds during his work and my attempts to get him to take a break.) I checked in and took photos while the work was done and he never minded my presence. Leonard was such a thoughtful and honest individual. I can imagine he might come across as rough to some who do not see how direct and committed he is to getting the work done quickly and professionally. It was a pleasure to spend time with such a dedicated individual. I very highly recommend this company, Cal’s Plumbing, and along with the staff I had the pleasure to interact with, Dan and Leonard.
Leonard took an emergency call and handled the clogged pipes within a few hours. And he explained it to me in a way that I could understand. Also, the invoice gave a good description of the work he did.
Thorough job! Leonard even swapped out a leaky part with a better one before he left - kudos!
Billy Agnetti was helpful in our decision on a new kitchen faucet, soap dispenser and water filtration; he provided an estimate and ordered the fixtures. In addition to the fixture installation Billy replaced the turn-off water valves to the dishwasher and other water lines. which were in need of replacement (leaking). Billy's confidence in getting the job done correctly is reassuring. We're very happy with the service CAl's plumbing provides and have recommended them to others who expressed satisfaction.
Guest and master toilet issue and prv replacement
Replaced customer provided shower valve and trim
Replaced hose bib
Install new 40 gallon Bradford and white water heater in garage on pedestal take away old water heater
Rebuild water heater
Leaking water heater
Replaced lavatory faucet and fixed toilet
Disconnected stem unit
Moen shower valve repair