They make everything very easy! I called and left a message with the call-in service and received a call back with in 10 minutes. With in an hour Doug arrived. He was excellent. He explained what he was doing and was very conscious about using tarps to keep our basement as clean as he could. When he finally broke through the clog he explained the cause of the clog and tested the line to make sure everything was flowing great. Overall GREAT service and experience. I would highly recommend Drain Pro!!!
