We called DrainPro for an extremely difficult kitchen clog that my husband tried unsuccessfully to fix for hours. The technician arrived promptly and tried for at least 2 hours to free the clog. He was calm, courteous and professional and worked to minimize mess in our home. While it seemed to be resolved, we quickly discovered the clog persisted. This time the owner, Scott, came to our house and also spent several hours trying to fix the clog. He, too, was always calm and professional where others might have lost their temper. When I thought he was going to give up on us, he suggested a final, more radical approach that we agreed to. The clog was resolved for an additional fee that we agreed to up front and felt was fair for the amount of time spent at our home. We learned a lesson about what not to put down your drain and hope to never need DrainPro's services again. However, if anyone we know needs such a service, we would wholeheartedly recommend Scott and his team.
