I was a bit shocked by the price of the service. "Diagnosis" was $99, which consisted of me flushing the toilet and explaining the problem. Total time less than a minute. The repair (auguring) took a few minutes, and that part of the bill seemed reasonable. And as a native Oregonian, I'm always shocked by the tax item, but that's not in your control. The $30 discount for first time customer did ease the pain.