Parker is the consummate service technician. He first came out and took his time to explain the many alternatives available for my needs. When he came out the next day to install a water heater, he completed the install quickly and with absolute cleanliness. Because of Parker's attention to detail and great customer service I will definately use Hedrick & Young for my plumbing needs in the future. Sincerely, Brian Bolda Rancho Cucamonga