Technician Shane resolved a leak in our crawlspace with efficiency and care, replacing problematic pipes and cleaning up afterwards. He answered every question honestly and thoroughly and he was a pleasure throughout. As usual, Chen Plumbing provides 5 star service at a fair price.
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Honest, competent, and easy to work with. Cody clearly showed me the plumbing shortcomings as they were identified, explained options without pressure, and collaborated with me on a realistic timeline. Both Cody and David were patient with my questions about the process and accommodated my request to preserve as much of a nearby tree’s root system as possible.
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Braulio did a fantastic job in diagnosing and repairing a complex drain problem. He and David took the time to ensure that all bases were covered and communicated progress very clearly along the way. All communications with the office for scheduling were excellent. My highest recommendation!
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Brylen did an excellent job of searching out and resolving my plumbing issues today, along with communicating and keeping me informed of his progress. I will be using Chen's services in the future if any plumbing problems arise.
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Compliments to Chen Plumbing for sending Cody out to my home to replace the water heater. Cody was on time for the first visit to evaluate and provide an estimate. He thoroughly explained the work needed and the costs. The next day he returned, again at the time we agreed, with his associate, Christian, and they efficiently completed the replacement. Cody reviewed the work that was completed, including photos, and left the house clean and removed all the old parts and equipment. They were respectful at all times, and it was a pleasure to have them in my home. Thank you!
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Tim Chen Plumbing is professional and reliable. They offer excellent service with top notch know-how of how to complete the jobs correctly the first time! Everything was explained and shown to me before work commenced and then again once it was complete. I thoroughly trust Tim Chen Plumbing for all of my house hold plumbing needs.
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Shawn, plumber/technician, was thorough, explained everything and when installed new water heater, again explained process.
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Service by Shane was excellent, professional and prompt however the company is pricey. I was charged $176 for a simple fix on my garbage disposal that should have been less than $100. Next time I will use YouTube to figure it out.
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i called on a saturday morning and was able to get an appt for 3 pm. Shawn was wonderful. he had a big job and he stayed late to make sure we had water into the house. Chen plumbing from support staff to Plumbers kept us informed on when they would show up. they a Class Act
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Shane’s service was very good. He was very thorough with both his explanation and work performed.
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Working with Shawn on our fresh water line repair was a pleasant experience. He’s prompt, professional, and left the site in great condition. Completed the service with a performance check on all outside and indoor fixtures. Will definitely work with Chen Plumbing for future improvements and maintenance.
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We wanted to have our fireplace fixed for the holidays. We called Chen plumbing. The guys came out and looked over the fireplace, gas line and the crawlspace. Chase went over what they found and explained our options. The guys did the work requested and Chase went over their work, showing me the results. They were great! Chase was friendly, professional and answered all my questions.
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Replaced cast iron pipe in crawl space for washing machine and kitchen today , included drywall open installed new washing machine box , new line up thru cabinet to kitchen sink with a new p trap and AAV , explained and signed membership with Mr. Walker today , thank you
Remove old PRV and straight pipe. Customer stated that there was a leak in the basement and also that toilet in basement was running and shower upstairs was dripping and dishwasher wasn’t draining properly. Customer started to show me something inside dishwasher and stated to customer that that is an appliance company. Gave customer quotes for plumbing repairs needed and for just today customer accepted to fix leak. Went ahead and made repair and tested. No leaks were present at this time. Cleaned up work area.
Camera inspection from clean out , found no issues on 4” pvc line , only issue found is after 6” clean out , pipe separation at one area
For this job, the customer had a piece of zinc tubular going into a lead pipe, following that it went into a cast-iron pipe. The customer has tubular for their waste and overflow for their tub rather than PVC so therefore I had recommended for us to cut the cast-iron pipe at the bottom so I wasn’t cutting lead and added a new band at the bottom connected to 2 inch PVC reduced down to inch and a half and then install a trap adapter with a tubular extension piece at the top made sure everything was tight before running water. There are no leaks on the glue fittings and or tubular fittings. I do recommend a full cast-iron re-pipe up to the sewer line to ensure that it is proper flow, but more importantly, all brand new with that in mind I had recommended an estimate for him. We would have to dig in the crawlspace and re-pipe the drains under there and dig outside to find the sewer line.
Client called us out today due to their kitchen faucet coming completely loose and just kinda hanging there. I had not seen this before, but the mounting mechanism completely came out of inside the faucet. I tried to put it back in but could not. We checked water pressure and it was just over 80 psi which is higher than the safe range of 50-79 psi. We replaced the failed water pressure reducing valve on 3/4” cpvc pipe with new reliable ball valve as well for customers use in future. Added supports to the pipe as well. In the kitchen we installed the new delta kitchen faucet that customer supplied with soap dispenser. Turned water on and tested, no leaks. Home water pressure is now good at 50 psi. 1 yr labor warranty on today’s work.
This customer did tankless flush on their water heater. They had gotten it done last year and they wanted to get it done again so therefore, I had to get a nice new clean white bucket so we wouldn’t put nasty dirty water in the tankless use the haymaker tankless water heater decal turned off the power to the tankless along with the gas and the recirculation line flushed out the tankless to ensure that everything is being cleaned properly once completed, opened up the TMP to run the hot water to make sure that there are no leaks no leaks after closing up the valves. The customer is all set to use their hot water.
Customer had drain clog caused by heavy disposal usage. Due to age and process of work needed. Suggested to replace disposal. After replacement, which cleared drain, checked for proper drainage, leaks, and proper function.
Started by removing cast iron piping in crawl space and began to replace with PVC. Will return tomorrow to finish last portion in crawl and start sewer line outside. return the following two days to continue work. Completed the removal of cast-iron in crawlspace and replaced all with 3 inch and 4 inch PVC used J hooks and two by fours to support and strap drain work. checked all areas for leaks and proper pitch. In the yard replaced 4 inch concrete sewer line with 4 inch PVC laid line to appropriate depth and reattached to concrete tap approximately 8 foot deep with approved material methods. After piping was all connected, ran water to ensure for proper drainage function, backfilled trench and hole to rough grade. Repaired section of water service that was hit during excavation. Also added 6 inch cleanout at tap and 4 inch clean out at house. Customer requested house clean out be higher for future landscape work.
Replaced a dishwasher with customer supplied today
Repipe the hot&cold water line for the kitchen sink The water line coming from the crawl space is 1/2 in pipe then converts into 3/8 Will need to make all 1/2 pipe. The leak is coming from the service stop however the pipes are bent and I will not be able to reattach properly So for this job, we re-pipe the hot and cold water lines for the kitchen sink. The previous waterlines came in as 3/8 rather than half inch so therefore we installed new half inch pipe and pecks so we can feed it down into the crawlspace. make sure everything was crimped properly to ensure a leak free connection. There was a saddle valve on the copper pipe so therefore I added a quarter inch Shut off valve however I do not know what it goes to however, I did reconnect the valve on but kept the shut off valve off at this time. There are no leaks on any of the pipe connections. The pressure is at 120 and I advise the customer to replace the pressure reducing valve as soon as possible. The pressure being this high c
Open the wood panel wall , installed a cut off valve and new hose bib
Replaced a toilet for master bathroom with a Kohler intrepid elongated ADA , snaked hall bath shower drain , fixed a broken flange with a spanner flange
Replaced a toilet for master bathroom with a Kohler intrepid elongated ADA , snaked hall bath shower drain , fixed a broken flange with a spanner flange
Came back to finish job from last week, replaced 2 inch P-trap thoroughly tested work. All work is tested and complete.
Customer needed quote on drain replacement and sewer line replacement gave options, but customer needs a few days to make decision