Very communicative company, reliable, and honest. No complaints!
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Eric was quick and friendly and best of all, he left me with a working oven. Thanks for getting my old gas line updated!
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Chen Plumbing came out within 24 hours of my request and replaced a water heater for us. They were efficient and professional. They even tightened a loose faucet on our kitchen sink while they were testing the water temp. I will gladly use them again.
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I have no problems. You fixed everything in a timely matter. And I’m a satisfied customer of Chen plumbing
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Yesterday Foster Dawson came to repair some plumbing in a bathroom sink. Besides doing a great job, he was also very clear about what he was gonna do, how he was going to be doing it, and what the cost would be. I appreciate the great communication as well as the great Skill you bring to the job.
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Arrived quickly, finished the work that day. I’m very pleased and would recommend them highly.
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Matthew was very thorough and thoughtful. He explained what was going on thoroughly and in a way that was easy to understand.
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Eric was on time, went to end of crawl space, took photos, offered options to redirect flow of sump pump outflow. I didn’t choose any of the options, but it set my mind at ease about water flowing from crawlspace. I decided to address the source of the water entering the crawlspace another day.
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Khoa was pleasant to deal with and did a great job. One of the reasons I continue to use your services.
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Scheduling with Chen Plumbing has been so easy and there is always a courtesy call/text when the tech is on the way, which has been very helpful when scheduling work for my personal home, as well as my client’s homes (interior designer). For this service call in particular, Matthew was on time, very courteous and knowledgeable, explained everything to myself & client giving options, and completed the work in a timely and efficient manner. Would highly recommend!
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Dig down about 10 feet by existing 6 inch clean-out and replace with new 6 inch clean-out. Dug down by existing 6 inch clean out. Cut out section of 6 inch concrete pipe and also 4 inch cast-iron. Installed new cleanout and reconnected 4 inch. Hit waterline, but made repair and tested, and no leaks were found at this . Found roots further down on city side and recommended to customer to contact city for them to come and jet the line because currently they’re still slow draining going on on city side. Covered back soil and cleaned up work area. Chen plumbing is not responsible for any landscaping.
Bad running hot water tub faucet , need replacement, add two shut off valves and come back Friday to install new faucet
In crawlspace, used Jetter to attempt to jet out sewer line. Afterwards on camera to inspect sewer line. Customer stated that he was having a whole house back up. Stated to customer that will need to run a camera to figure out where issue is occurring in. Customer agreed. In crawlspace remove clean out and ran camera and got about 85 feet out and my camera couldn’t go past that spot. Located and found 6 inch cleanout. Recommended next step to customer is to use Jetter to attempt to clean out sewer line. Ran Jetter and found that stoppage was made of roots. Attempted to jet out roots. Roots were just too thick for the Jetter to cut through. Next step recommended a customer to a do full replacement of sewer pipe outside of home or spot repair. Customer agreed to spot repair. Will return tomorrow to make repair. Cleaned up work area.
Replaced an old 40 gal gas water heater , installed new heater , expansion tank , new Prv and new 1/2 trac pipe with shut off valve to heater .
Fixed clogged dishwasher drain. Relocate drain for dishwasher from basement to kitchen
Customer called us out to have kitchen sink provided by them installed gave quote. Customer approved .Installed customer supplied kitchen faucet, tested extensively. Everything was working as intended.
Customer had next to no hot water flowing through the kitchen faucet. Removed the hot supply and noted the stop wasn’t holding. Isolated the water heater and hooked a new supply up and noted low flow. Replaced both stops and restored flow to the fixture. Tested for proper function and no additional leaks. None were found at this time.
Gave customer options for replacing the front hose bib that is leaking, gave options for both tankless and tank style water heater replacement, and a price to run a new ice maker box. Customer will wait to install the heater and do a new hose bib. Installed a new ice maker box for refrigerator install. Made customer aware that we would have to cut the wall to access the new plumbing. Customer is aware that Chen Plumbing isn’t responsible for drywall repairs.
Supply and Install RHEEM 40 Gallon Gas Tall Water Heater: Remove and disconnect existing water heater. Install new 40-gallon gas tall water heater supplied by Chen Plumbing in the same location. Installation includes setting a new drip pan (if pan fits in accessible space) and installing a new thermal expansion tank to manage system pressure changes. A new full-port ball valve will be installed on the cold water supply line to improve flow and facilitate future maintenance. Venting will be inspected and adjusted or replaced as needed to ensure safe exhaust. Upon completion, the system will be thoroughly tested for performance and safety. Old water heater will be hauled away and responsibly disposed of. Water Heater Information: Rheem Professional Classic Series Model #: PROG40-38N RH62 Warranty: This installation is backed by a 2-year labor warranty, covering our workmanship, and a 6-year parts warranty on the water heater itself. Note: Connect water heater to existing gas system
Replaced toilet with western, elongated 10 “ rough in toilet
In basement laundry room cut out existing cast-iron piping for wash machine drain and replace with pvc and new wash machine box. Cut paneling as needed to access water lines to rework. Also rework T&P line to go outside of home. Chen plumbing won’t be responsible for repairing paneling. If any additional work needed there will be an additional charge. Tested all work and no leaks were present at this time. Cleaned up work area.
Customer had issues with toilet flushing slowly. Ran auger with extension to ensure line is clear. Flushed toilet several times and show no issues.
kitchen line is compromised underneath the slab, we will re work line above ground and add a 2 inch p trap for the laundry machine, as well as a clean out for the kitchen. While pipe is cut open we will also run Camera to determine the rest of the sewer line condition. Performed work mentioned above, as well as completed camera inspection line under slab is in rough shape informed customer of findings. Work is tested and complete.
Customer stated that there was a leak on drain pipe for wash machine. Found that drain was actually backing up. Recommended to customer to replace section of cast iron with PVC. Customer signed estimate and would like us to do work on Friday because laundry room is getting renovated.
Homeowner and her father state that they purchased a new fridge for the kitchen and when the install crew moved the old fridge the ice maker angle stop was leaking so they called us to fix the issue. Upon arrival the father greeted me on driveway and explained the situation and showed me to the kitchen area. I could see they had a towel down and had shut off the water in crawl space. I did my inspection and found that the expansion tank was blown and the PRV was very old. I offered some solutions to them and they opted to install a new ice maker box PRV and shut off and finally a new expansion tank. I began with removing the old angle stop and cut the back wall to install the ice maker box and drilled a hole down to the crawl space and feed new pex pipe and connected it to the CPVC line. Then I moved to the main shut off and removed it along with the PRV and installed a pex adapter and ran new pex pipe with a new PRV and main shut off. They opted to simply replace the expansion tank an
