6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

Local Reviews

Rated 4.9 out of 5 stars based on 1101 customer reviews

Excellent service

Did a great job.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Work!

Water heater and pressure valve installed with professionalism and clean job site!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great job!

  • Overall Experience
  • Quality
  • Price
  • Convenience

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very good

  • Overall Experience
  • Quality
  • Price
  • Convenience

Timely service.

Chens plumbing did a great job. They came out late and got us squared away fast.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

I just want to thank Cody and Chien plumbing for doing a great quick job replacing a faucet and adjusting the heat and water pressure in my kitchen. Very professional service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

I have used them before many times so I am using them again. Their service is excellent and I am happy to have used them for 15 years.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Outstanding!

Fantastic job of diagnosing a difficult problem and very responsive, excellent communication, and professional work all around.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service.

Tech was GREAT!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service!

Fantastic work - very pleased.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellence service.

Cody was great, very professional and knowledgeable. The staff I dealt with on the phone were very helpful.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

My experience with Chen Plumbing. Shawn came out and he did an assessment and then explained the issues with our home and the best way to correct them. He is very thorough and provided a great service experience. We would use Chen again and request Shawn to come back out.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Repeat customer with a new plumbing problem

Chen Plumbing is a small firm that provides a personable plumbing experience. They are well organized, responsive to what the client needs and perform excellent work.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent job

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

Tim C.

Tim C. Job Checkin

Auger snake cleared toilet clog today , is a old toilet and fill very slow , customer aware need to be replace it

Auger snake cleared toilet clog today , is a old toilet and fill very slow , customer aware need to be replace it Auger snake cleared toilet clog today , is a old toilet and fill very slow , customer aware need to be replace it

Tim C.

Tim C. Job Checkin

Checked problem with leak under both toilets to basement, found problem is with main line back up , give quote to customer, customer declined work

Checked problem with leak under both toilets to basement, found problem is with main line back up , give quote to customer, customer declined work Checked problem with leak under both toilets to basement, found problem is with main line back up , give quote to customer, customer declined work

Tim C.

Tim C. Job Checkin

Tighten the shut off valve , stopped small leak

Tighten the shut off valve , stopped small leak

Simeon R.

Simeon R. Job Checkin

Customer stated that shower was not shutting off so they had to shut off main valve. Stated a customer that cartridge would need to be replaced in customer agreed. Went ahead and installed new cartridge and test. At this time, there was no leaks present at this time and now shower was working as it should. Reset trim and caulked around trim.

Customer stated that shower was not shutting off so they had to shut off main valve. Stated a customer that cartridge would need to be replaced in customer agreed. Went ahead and installed new cartridge and test. At this time, there was no leaks present at this time and now shower was working as it should. Reset trim and caulked around trim. Customer stated that shower was not shutting off so they had to shut off main valve. Stated a customer that cartridge would need to be replaced in customer agreed. Went ahead and installed new cartridge and test. At this time, there was no leaks present at this time and now shower was working as it should. Reset trim and caulked around trim.

Tim C.

Tim C. Job Checkin

Main sewer line back up for two bathrooms, kitchen and washing machine , replace about 20 feet 4” and some 3” cast iron pipe in crawl space , high pressure jetting work for slab piping cleaning . Pull and reset toilet

Main sewer line back up for two bathrooms, kitchen and washing machine , replace about 20 feet 4” and some 3” cast iron pipe in crawl space , high pressure jetting work for slab piping cleaning . Pull and reset toilet Main sewer line back up for two bathrooms, kitchen and washing machine , replace about 20 feet 4” and some 3” cast iron pipe in crawl space , high pressure jetting work for slab piping cleaning . Pull and reset toilet

Simeon R.

Simeon R. Job Checkin

Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater. Tested and no leaks were present at this time. Cleaned up work area.

Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater.

Tested and no leaks were present at this time. Cleaned up work area. Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater.

Tested and no leaks were present at this time. Cleaned up work area.

Simeon R.

Simeon R. Job Checkin

Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater. Tested and no leaks present at this time.

Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater.

Tested and no leaks present at this time. Remove existing water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and tank shut off. Also install drip pan under heater.

Tested and no leaks present at this time.

Tim C.

Tim C. Job Checkin

Replaced a leaking water heater today with 50 gal Rheem pro 6 yrs , expansion tank , installed customer supplied kitchen faucet .

Replaced a leaking water heater today with 50 gal Rheem pro 6 yrs , expansion tank , installed customer supplied kitchen faucet . Replaced a leaking water heater today with 50 gal Rheem pro 6 yrs , expansion tank , installed customer supplied kitchen faucet .

Simeon R.

Simeon R. Job Checkin

Install garbage disposal and replace single handle cartridge. Also rebuild toilet. Removed old garbage disposal and furnished and installed new one. Tested and no leaks were present at this time. Also for bathroom upstairs replaced single handle, shower valve cartridge and tested, and now shower is working as it should. No leaks are present at this time. In basement rebuilt, toilet by replacing full valve and flapper. And now toilet is working as it should. Cleaned up work area. Also was an estimate for water heater replacement, and PRV replacement due to age of heater.

Install garbage disposal and replace single handle cartridge. Also rebuild toilet.

Removed old garbage disposal and furnished and installed new one. Tested and no leaks were present at this time. Also for bathroom upstairs replaced single handle, shower valve cartridge and tested, and now shower is working as it should. No leaks are present at this time. In basement rebuilt, toilet by replacing full valve and flapper. And now toilet is working as it should. Cleaned up work area.

Also was an estimate for water heater replacement, and PRV replacement due to age of heater. Install garbage disposal and replace single handle cartridge. Also rebuild toilet.

Removed old garbage disposal and furnished and installed new one. Tested and no leaks were present at this time. Also for bathroom upstairs replaced single handle, shower valve cartridge and tested, and now shower is working as it should. No leaks are present at this time. In basement rebuilt, toilet by replacing full valve and flapper. And now toilet is working as it should. Cleaned up work area.

Also was an estimate for water heater replacement, and PRV replacement due to age of heater.

Simeon R.

Simeon R. Job Checkin

Install customer supplied, but that would just cold water Installed customer supplied bidet and tested. No leaks were present at this time and toilet was working as it should.

Install customer supplied, but that would just cold water

Installed customer supplied bidet and tested. No leaks were present at this time and toilet was working as it should. Install customer supplied, but that would just cold water

Installed customer supplied bidet and tested. No leaks were present at this time and toilet was working as it should.

Tim C.

Tim C. Job Checkin

Replaced a old 50 gallon, gas water heater , expansion tank , Pan , new shut off valve for water and gas , new flexible connector , new Prv installed

Replaced a old 50 gallon, gas water heater , expansion tank , Pan , new shut off valve for water and gas , new flexible connector , new Prv installed Replaced a old 50 gallon, gas water heater , expansion tank , Pan , new shut off valve for water and gas , new flexible connector , new Prv installed

Simeon R.

Simeon R. Job Checkin

Repair main waterline that is 1 inch. Customer stated that there was leak on main waterline. Gave customer options for repairs and customer agreed. Dug up yard and found leak on shark bite fittings. Remove section of pipe and replaced with new pipe. Tested and no leaks were present at this time. It also spotted a meter for any additional leaks. Cleaned up work area.

Repair main waterline that is 1 inch.

Customer stated that there was leak on main waterline. Gave customer options for repairs and customer agreed. Dug up yard and found leak on shark bite fittings. Remove section of pipe and replaced with new pipe. Tested and no leaks were present at this time. It also spotted a meter for any additional leaks. Cleaned up work area. Repair main waterline that is 1 inch.

Customer stated that there was leak on main waterline. Gave customer options for repairs and customer agreed. Dug up yard and found leak on shark bite fittings. Remove section of pipe and replaced with new pipe. Tested and no leaks were present at this time. It also spotted a meter for any additional leaks. Cleaned up work area.

Tim C.

Tim C. Job Checkin

Replaced main water shut off valve , prv and water line repair after water meter

Replaced main water shut off valve , prv and water line repair after water meter Replaced main water shut off valve , prv and water line repair after water meter

Simeon R.

Simeon R. Job Checkin

Customer stated that shower was dripping water. Took a look at issue and gave customer options on repairs. At this time customer didn’t want to proceed with any repairs. Shower brand is pfister.

Customer stated that shower was dripping water. Took a look at issue and gave customer options on repairs. At this time customer didn’t want to proceed with any repairs.

Shower brand is pfister. Customer stated that shower was dripping water. Took a look at issue and gave customer options on repairs. At this time customer didn’t want to proceed with any repairs.

Shower brand is pfister.

Tim C.

Tim C. Job Checkin

Replaced water shut off valve and supply line for toilet downstairs behind garage

Replaced water shut off valve and supply line for toilet downstairs behind garage Replaced water shut off valve and supply line for toilet downstairs behind garage