Eric certainly appears to be a gifted plumber, and also a very considerate person. Thank you Tim, for sending him to our job. We have used Tim Chen Plumbing for a couple decades now and will continue to do so, happily. It was a pleasure to talk with Eric, and he was very impressive in action, to say the least.
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Marco was incredible! He replaced the faucet and checked the pipes where we had leakage into the cabinet. In talking with him- I asked him to please check the pipes. When he showed me the interior of the pipes, we made the decision to replace them. He was very nice, thorough and a pleasure to work with. We will keep your number for any future plumbing needs and ask for Marco!
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Wow!! The team at Chen Plumbing fit me in same day. Dawson and his teammate were so friendly, professional, and fixed our hot water heater issue no problem. They did not leave a mess. I received a follow up call after the service to make sure all was satisfactory. Overall great experience and will definitely work with then again.
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We needed our sewer and water lines replaced due to multiple root problems in the original sewer line. Dawson was great about giving us our options and letting us know the costs upfront. They seemed to do a thorough job of connecting the system to our home and the city’s sewer line. The crew did a nice job of smoothing out the dirt from the excavation of our lawn. I wouldn’t hesitate to recommend this company.
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Quick, efficient, courteous. Came in a pinch.
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Very professional company and they stand by their work and those promise. Thank you. I pray that GOD will bless everyone within this great company!
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Eric was extremely professional and went above and beyond, not only to get the job done but to get it done correctly. Thank you, Eric!
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Great service and attention to detail
Response from Chen Plumbing:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
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Today we had a leak in basement. Mr. Chen can a week ago and put in new pipe in front yard. It was expensive but the job was good. Today we called again. He was in and out in about an hour and the cost was more than I expected. Very high for work he did. As a good customer I thought he would give a small discount since it’s been so soon since the last leak.
Response from Chen Plumbing:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Juan was able to come out on the same need we had a need and it was a Saturday. Juan fixed our problem quickly. We had tried to do the job ourselves, but Juan showed us our many mistakes and was able to complete the job the right way.
Response from Chen Plumbing:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
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Arrived on time and swiftly diagnosed the source of the leak, and provided solutions, very knowledgeable.
Response from Chen Plumbing:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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For this job, I worked on clearing toilet with hand auger
Kitchen drain line replacement plus minor copper repipe of incoming water line.
Replaced main water service line in front yard
Came out originally for leak detection. Could not locate leak. We ended up attempting to dig up water service. Found it actually 180’d back last the meter box and went under the driveway and that is where it was leaking. Notified homeowner who elected to replace the water service. Pulled permit and ran new water service across yard. Hand dug entire thing to avoid breaking irrigation or hitting any utilities. Located water service going through foundation wall. Tied in outside foundation wall. Tied back into irrigation system by the meter. Bedded entire pipe in sand as the yard was very rocky. Buried service line 16” deep the entire way. Pressurized and tested to ensure a leak free installation. Water service no longer leaking. No further issue at this time. 5 year warranty from meter to connection point outside of the foundation wall.
Customer had water running from retaining wall area to the driveway. Inspected the crawlspace to determine if the mater could be shut off inside the home to test the water service at the meter. The gate valve looked original and I deemed it unreliable to test due to risk of leaking. Inspected around the side of the home where the water service comes into the home (water service comes into the left side of the home). Found a zone control box for irrigation filled with water at the top of the hill with a lot of water saturation around it. Couldn’t find the shutoff box for the irrigation at the tee. Didn’t see it running out from the crawlspace either. Gave a minor diagnostic fee to find the shutoff to see if an isolated irrigation would stop the meter from running. Briefly dug at a low point near the meter and found the meter box. Shutoff the irrigation at the tee and confirmed that there were no leaks present. Left meter sitting for 5 minutes with no movement in the meter at all. Custom
For this job, I worked on replacing old gas line that had faulty leaking fitting.
Price is to furnish and install new sewer ejection pump and reseal lid. Connect to existing vent and discharge line. Install new check valve. Returned and removed the old pump, installed a new pump with a new ball and check valve. Reconnected to existing box drain and vent lines. Resealed the lid and put new screws to make it airtight and secure. Had a piece of trash with a small amount of fresh purple primer on it fall out of trash bucket when exiting the basement. Made a small stain on the carpet behind the couch in the basement. Lightened the stain with some pine sol that was nearby and made the customer aware. Offered a discount to the work for the stain. Customer agreed to the discount to bring the price under 1300 dollars as compensation for the spot. Tested all work to ensure proper function and no leaks. None were found. Spoke with customer about pump function and expected lifespan of pump.
Supplied and replaced delta cartridge in upstairs bathroom .
For this job, I worked on installing new pressure regulator
Price is to furnish and install a new water heater with a new drain pan and thermal expansion tank. Will run new Cpvc t&p line to exterior of the home to meet code requirement. Customer had 7 year old water heater leaking into pan and running down the side of the tank. Existing heater had a pvc t&p line. This isn’t a safe relief line since the pvc can melt if the water is being released because it’s too hot. Replace the entire t&p line and the water heater. Installed a new pan underneath the new heater and installed a new thermal expansion tank that was charged to 60 psi. Put a new gas supply. Tested all work to ensure proper function and no leaks.
Replaced shower cartridges in hallway bathroom
For this job, I worked on installing a customer supplied faucet
