Overall Experience
Quality
Price
Convenience
Chens plumbing did a great job. They came out late and got us squared away fast.
Overall Experience
Quality
Price
Convenience
I just want to thank Cody and Chien plumbing for doing a great quick job replacing a faucet and adjusting the heat and water pressure in my kitchen. Very professional service!
Overall Experience
Quality
Price
Convenience
I have used them before many times so I am using them again. Their service is excellent and I am happy to have used them for 15 years.
Overall Experience
Quality
Price
Convenience
Fantastic job of diagnosing a difficult problem and very responsive, excellent communication, and professional work all around.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cody was great, very professional and knowledgeable. The staff I dealt with on the phone were very helpful.
Overall Experience
Quality
Price
Convenience
My experience with Chen Plumbing. Shawn came out and he did an assessment and then explained the issues with our home and the best way to correct them. He is very thorough and provided a great service experience. We would use Chen again and request Shawn to come back out.
Overall Experience
Quality
Price
Convenience
Chen Plumbing is a small firm that provides a personable plumbing experience. They are well organized, responsive to what the client needs and perform excellent work.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Extremely thorough, excellent customer service, explained installation from start to finish with refreshing wisdom and clarity which I truly appreciate.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cody was kind, efficient, and very thorough. He told me what was needed, explained the costs, and made the process easy. I highly recommend Chen based on Cody and his colleague's positive attitude and good work.
Overall Experience
Quality
Price
Convenience
Fast, fair and transparent pricing, great customer service from scheduling and technician, didn’t try to upsell me. Great plumbing service! Will definitely hire again.
Overall Experience
Quality
Price
Convenience
Came out for a slab leak. Homeowner had opened the slab himself. He had polybutylene lines under the slab that were leaking. Customer elected to do a partial repipe and abandon the lines under the slab, as he had previously repaired the polybutylene under the slab. Opened up walls/ceilings where needed. Disconnected water lines from any piping going under the slab. Rerouted everything up inside the ceiling. Replaced the valves to the washing machine box. Turned water on and had no leaks. We realized the toilet in the powder room had no water, and concluded that line also must have ran under the slab. Cut some additional drywall and ran a new line for the toilet. Tested to ensure a leak free install. Water pressure tested in normal range. Water heater was from 2009. Left quote to replace, no further issue at this time.
Upstairs hall toilet is leaking at tank to bowl , we replaced with same shape round western toilet today
Replace cartridges for 2 lavatory faucets. Customer stated that in master bathroom, both laboratories on hot side were dripping. Recommended to customer rebuild lavatories by replacing hot side cartridge and customer agreed. Went ahead and replaced both laboratory, hot side cartridges and tested and at this time no leaks were present at this time.
Give price to replace failed blue poly line. Customer did not want to continue at this time.
Camera and locate main sewer line from clean out in the front to street
Customer had 13 yr old heater stop heating. Also found a couple incorrect installments of items relative to heater. Checked pressure, found pressure to be at 165PSI. Customer also mentioned slow draining shower. After reviewing issues at hand, gave a few options for repairs/replacements. Replaced heater with 50 gal Rheem water heater. Also installed new PRV with main valve. Later ran small machine into drain line for shower. After machine filled shower stall and allowed to drain to check for proper drainage. Checked for leaks and proper function. Pressure is now set at 60PSI.
Today we cleared main line sewer blockage from clean out outside ,after camera inspection we found broken pvc pipe inside garage , replaced a upstairs bathroom sink faucet with delta brush nickel sink faucet
Price is to replace Rheem tankless unit for Navien tankless unit in attic. we were engaged to remove an existing tankless water heater and install a new winner in its place. The service included safely disconnecting water, gas, and electrical connections, inspecting the existing supply lines for compatibility and making any necessary adjustments to ensure a secure fit, mounting the new heater and reconnecting all utilities, followed by verifying venting for safe operation. Once the new system was installed we fill it purge air and powered it to perform a full functional check is included setting the temperature and verifying performance underload. Everything tested successfully and is operating as intended.
Gas company was out and found leak on corroded fitting outside of home. Gas company shut gas meter off also locked meter. Gave customer estimate to make repair on corroded pipe and customer agreed. Went ahead and remove old piping and replaced with new. Wasn’t able to test work because meter is locked and at this time customer didn’t want to proceed with an air pressure test. Gas company will come back out and check repair for leaks. Cleaned up work area. Like customer know that if gas company finds leak on repair to leave meter unlocked so we can come and fix and test ourselves.
Shut water off to unit. Remove existing service valve for dishwasher and furnish and install new one with new supply line. Also disconnect oven and test service valve for fridge. Shut water and gas off to home. Cut out old shut off valve for dishwasher and replaced with new one and also removed old shut off valve for oven and installed new one. Turned gas and water back on and tested. No leaks were present at this time. Cleaned up work area. Also tested pressure to unit and pressure was at 75 psi. Recommended to customer I have PRV replaced and also water heater replaced due to age.
Came out today to install customer supplied garbage disposal as courtesy, and secured the front hose connection after making sure it functions.
Checked problem , roofer need it to seal water heater vent pipe flashing
Estimate to install navien tankless in place of two gas water heaters. Install whole house water filtration system (halo h2 zero carbon) Courtesy: Apply caulking to sewage ejection pump lid in basement Clean two pfister cartridges in master bathroom. Remove single stage filter under kitchen sink to restore flow. Notes for Shawn: need two crossover tees, one in master and one in daughter’s bathroom. Check sediment in fixtures. Silicone pump in basement. Exposed studs in utility room, 2 inch vent stack with air admittance valve present, tie in p trap for condensate. Ask about shower heads for master, install new ones if present.
Found no gas leak , possible oven issue , told customer call manufacturer company to get someone to check
Replaced customers leaking water service with 3/4 per piping. Tunneled under sideway and drilled new penetration in corner of garage in order to get new line into home. Ran 30-40ft of inside piping back to main valve of home. Installed personal valve with meter box right after meter. Strapped all piping in place inside garage. Backfilled trench to rough grade to allow for natural settling. Turned on water then checked for leaks and proper function.
