6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

Local Reviews

Rated 5.0 out of 5 stars based on 630 customer reviews

Excellent service!

Victor did an awesome job of installing my new water heater and pressure regulator. He was friendly and worked fast and efficiently. He seemed very knowledgeable, and answered all of my questions. I would recommend you call Chen Plumbing if you are in need of a plumber.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Found my Plumber!

Marcos is great, he did a wonderful job and was very professional!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Always great!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very patient and helpful.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Outstanding workmanship!!

They did an absolute amazing job replacing the hot water heater and other items. The work performed looks so good it should be displayed in an art gallery!! Outstanding job guys! You guys are doing amazing things.

  • Overall Experience
  • Quality
  • Price
  • Convenience

great service

they did a great job squeezed me in even with their heavy work load little on the high side price wise but you pay for what you get and I got my money's worth I will be using them for my other plumbing projects

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent

Honest and personable crew. Took care of all the problems noted.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Fast fix for a desperate moment

Cody and Marco were great! They came out, quickly fixed our terrible leak and then made suggestions to help us in the future. Strongly recommend.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent

He was on time, professional, courteous.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

GREAT SERVICE!

I highly recommend Tim Chen and would call on him again should we have any future plumbing issues. He is personable and communicative, letting us know when he was on his way, and arrived on time. He obviously is a plumbing expert, performing his work quickly and efficiently, and explaining things clearly when I had questions about the nature of the work that needed to be done.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Juan D did a great job replacing my main waterline. Appreciate your hard work.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Speedy and safe

Juan terrific professional and very knowledgeable

  • Overall Experience
  • Quality
  • Price
  • Convenience

Perfect execution

Matt and matt did great.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Love the service

He was prompt on his schedule. Very patient in explaining yhe issues

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

Marcos  D.

Marcos D. Job Checkin

Unclogged upstairs master toilet and replaced valve stop with supply line


Marcos  D.

Marcos D. Job Checkin

Scoped main drain line from toilet There is a pool of sewage water in between both houses (Amanda’s and Nicks house ). Amanda has brand new drain lines in the crawlspace and new clean outs . She has no back ups or leaks that could cause sewage to be pooling on side of house . Nicks house has no clean out nor had an idea of where his sewer line is located so we scoped the line with Camara through a toilet drain . We marked location and of sewer line and found some roots are growing inside but did not find any collapsed areas where sewage could be exiting the line onto the yard . The sewage might be an old capped out line that was filled with sewage that finally collapsed or could be a neighbors line . We will be back to dig up area and locate line


Victor J.

Victor J. Job Checkin

New water heater


Tim C.

Tim C. Job Checkin

Replaced basket strainer and p trap


Marcos  D.

Marcos D. Job Checkin

Installed navien tankles water heater .


Tim C.

Tim C. Job Checkin

This is the job took total 4 days from start to finish Sunday 02/01 /25 we got a emergency call for pipe leak in the basement ceiling, we checked problem , found leak is from 3” waste sewer line because line was full and back up caused pipe joint start leaking . This day , we did investigation/ evaluation by remove toilet , snake , camera and locate pipe work . Because of clogging is far from the toilet and access point , we locate the pipe outside home and determine clean out is need added it for further work. Monday 02/02/25 Hand digging approximately 6 feet deep , cut pipe and installed two way clean out , used sewer cleaning equipment attempting to clear the blockage but unsuccessful due to distance and where pipe is located . Tuesday 02/03/25 Continued with hand digging at another area located by camera , this time we cleared soft tissue blockage , also we add new clean out at area we digging . Wed 02/04/25 Back filled dirt in both digging area , pine straw areas . Put


Tim C.

Tim C. Job Checkin

Replaced a kitchen faucet with customer supplied


Tim C.

Tim C. Job Checkin

Cleared main line blockage with basement toilet pull and reset , camera inspection included found a bad back water valve was half way stuck open under the basement slab , need remove to fix the problem permanently. Quote will be given to customer, no warranty


Dawson F.

Dawson F. Job Checkin

Just charged for camera inspection. Located blockage out under street.


Tim C.

Tim C. Job Checkin

Replaced a leak copper pipe and water shut off valve on hot water return line , adjust water temp upstairs hall bath ( no charge )


Cody B.

Cody B. Job Checkin

Customer had a toilet running from fill valve and an older kitchen faucet with cartridge leaking on the sink deck. Did a minor rebuild on the toilet and replaced the fill valve, flapper, and supply line. Replaced the rusting escutcheon with a new escutcheon as a courtesy. Tested all work to ensure proper function and no leaks, none were found. Will return Wednesday to perform quoted work for installing customer provided kitchen faucet.


Tim C.

Tim C. Job Checkin

Clogged washing machine drain , found old cast iron pipe and p trap is bad and we replaced pipe with pvc in crawl space , customer did not want replace old washing machine because she doesn’t want drywall to be open behind washing machine .


Dawson F.

Dawson F. Job Checkin

Cut drywall. Lots of standing water and organic growth occurring under the cabinets. Not on the pressurized water system, confirmed at the meter. Ran water from every fixture with no sign of the issue getting worse. Referred reliable restoration to handle the water damage.


Matthew C.

Matthew C. Job Checkin

Jay valve above water heater was slowly dripping. Wire nuts were completely submerged in water in housing on top of water heater. Shut down, electricity, dried out wire nut housing and rewired. Electrical tested main wiring and both elements. Electricity getting to all elements after being reset. Bottom heating element leaking and manufactured date of January 23, 2025. Tank had become electrified with water on multiple wiring connections. Shocked self multiple times on water heater. Customer will get replacement water heater under warranty or have Chen plumbing supply new 40 gallon electric water heater. Estimates given for different options for customer which include re-piping meter and PRV in copper.


Tim C.

Tim C. Job Checkin

Installed special Kohler toilet and vanity plumbing hook up in basement