Eric was quick and friendly and best of all, he left me with a working oven. Thanks for getting my old gas line updated!
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Chen Plumbing came out within 24 hours of my request and replaced a water heater for us. They were efficient and professional. They even tightened a loose faucet on our kitchen sink while they were testing the water temp. I will gladly use them again.
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Cody and partner are excellent plumbers. The gave me sound advice when problems with the new product came up. They gave me time to weigh the trade offs and make a decision. I will definitely be using them for all my plumbing needs.
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Brylen is exceptional. Efficient, keeps customer informed, and goes the extra mile to meet the customers needs. Offers most cost efficient solutions and fees are very reasonable for plumbing work. Will ask for him in the future.
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Great service, professional, fixed my issue quickly. I left a Google review for Dawson and the company. The name on my review is Santana.
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Christian W was amazing; he answered all my Q’s in a manner I understood; very professional; definitely a people person; gets 100 out of 10 for being able to work a room; very detail oriented; a perfectionist who takes pride in his work.
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Jim Plumbing has a good system of communication before and after appointments. Our technician Simeon communicated really well about what the problem was, collaborated on possible problem source & solutions. Still Don’t like flat rates that have no connection to actual time and material, but unfortunately, that’s industry standard today
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Tim was just who we needed on a Saturday when one of our small water pipes was leaking under our kitchen sink. He came as soon as he was available, fixed the leak; replaced some old pipes, and saw that our garbage disposal had a small leak and replaced it.
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I have been using Chen Plumbing for many years - for both my personal residents and investment properties. Tim and his technicians have always been great to work with.
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Chen Plumbing was great! From the beginning of our interaction when requesting help with some water pressure issues to addressing the problem and cleaning up, it was all quick, professional, and quality work! Definitely recommend them to anyone with plumbing needs. Our tech Simeon, was awesome. He listened, tested, adviced and provided a solution in a timely manner. Highly recommend him. Thanks to Chen Plumbing and the team.
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Fixed kitchen and washing machine back up problem , replaced all the pipe under the kitchen sink with two separate p traps , snaked main line in crawl space ,clean up sewerage in crawl space , replaced a 3/4 “ pressure reducing valve in crawl space .
Water heater inspection, will provide inspection report
Old Three handle tub faucet dripping, rebuild , three price Pfister stem , escutons and handle installed
Call for several plumbing complaints. Met with Lisa and discussed concerns in home. She listed the following issues as concerns today: 1: Kitchen sink drains slow and sometimes gurgles, and makes a mess when disposal is turned on when draining slow. 2: Hallway bathroom (left of front door) Has toilet that sometimes gurgles 3: High pressure on irrigation system for home 4: Water heater is old and they are concerned about it leaking 1. Kitchen sink: Slow draining kitchen sink appears to be an air admittance valve failure. Trap is clear, main line is clear. 2. Toilet flushing normally during visit. When tub, faucet, and toilet are all ran I did see toilet flush and fill low. Cast iron sewer lines serve this bathroom group. 3. No pressure regulating valve installed on irrigation main line. Will provide estimate for PRV and check valve. Irrigation box is RIGHT side, as viewed from street. 4. Water heater is a Rheem fury gas water heater from 2011. Thermal expansion tank has ruptured
Cleared the blockage from basement bathroom to septic tank , found wipe in the old cast iron line caused and negative pitch also found
Use trencher to trench trench from meter to home. Install new water service line from meter to inside the crawlspace. In crawlspace, attached to existing copper and install new shut off valve. Cover back soil. Installed new water service line and tested. No leaks were present at this time. Cleaned up work area.
Customer had 4 hansgrohe cartridges to replace for two lav faucets. Replaced all cartridges but found one cartridge to be defective. While replacing cartridges found stop to not function properly and suggested to replace. Adjusted pressure. Also checked shower head. Will neeed to return to replace cartridge and install shower head.
Customer called for possible water heater not producing hot water. Water heater is 80 gallon electric inform customer to perform simple diagnostic test to confirm water heater was working within range. Customer approved. Performed basic troubleshooting of electric water heater checked power supply. Made sure breaker wasn’t tripped as well as check thermostat and heating element themselves,resistance for heating elements fell within range and verified thermostat continuity as well. Water heater is working properly at this time. Recommend replacing pump that has failed.
Convert tub drain for tile shower , cut subfloor open to move the drain
Call for gas leak in home. Arrived and discussed issue with Grace. She stated that her roommate just purchased the home approximately two weeks ago and they smelled a a gas smell. A contractor came out and determined smell was near stove/oven, and gas was turned off to unit (not locked out) at meter. We are unable to remove appliances, and a contractor must remove the oven before we are able to perform gas leak detection and repairs. Once oven is removed we can return to assess gas leak. While on site we also found several issues that need to be addressed. Water pressure reads at over 100 psi, and requires a new pressure regulating valve to correct. A plastic hot water line in the attic has been severely bent and has a risk of causing water damage if it ruptures, and I recommend correcting with an appropriate fitting to change direction of the pipe without stressing the pipe. Last issue is gas lines outside. They have visible rust and do not have the required protective coating ov
Replaced a 50 gal electric water heater , pan ,expansion tank with bracket
Customer stated that there was a leak coming from were they made water connection to fridge. Found that leak was coming from existing supply line and recommended customer to have it replaced. At this time customer didn’t want to move forward with any work. Also tested water pressure to home and it tested fine. Found that thermal expansion tank was still working properly but not properly supported and recommend to have it replaced and properly supported.
Homeowner states she bought a new gas stove and had it delivered today but the installers refused to connect the new gas stove due to the old shut off not working properly and she called us to come and fix the issue. Upon arrival I was greeted by homeowner at door and she explained the situation and asked if we could replace the gas shut off. I did my inspection and didn’t find anything else wrong and offered homeowner different solutions and she agreed to have me replace the shut off install the new flex hose and install the gas stove. I began by removing the old gas shut off and installing a 3/4 gas ball valve and then reduced it to 1/2 pipe and installed the flex hose. Once the flex hose was installed I moved the new gas stove in place and connected the gas hose and purged out the air. Once it was properly connected I checked for leaks which non were found and ran the stove until it turned on. Homeowner is satisfied with the service provided.
Customer stated that toilet was running and also wanted a tankless flushed. Gave customer price for repairs and customer agreed. Went ahead and rebuilt toilet by install installing new fill valve with new seal and supply line. Tested in toilet tested fine. Went ahead and flush, tankless water heater, and cleaned out filters. Tested and tankless is working as it should with no leaks present at this time. Cleaned up work area.
Cut ceiling in laundry room , check leak . Found leak from upstair fireplace area
