Chen Plumbing

6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

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Local Reviews

Rated 4.9 out of 5 stars based on 1114 customer reviews

Quick and efficient

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Great service

quick and showed up on time. competent and friendly

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Very pleased

Cody A and Chase did an excellent job. They explained everything completely and did a good job educating.

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Excellent service

Chen plumbing was very professional and got the job done quickly. I would highly recommend them.

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Water heater replacement and leak detection installation

Simon did an excellent job. Very professional demeanor…quick work…very consultative…left the place as clean as he found it. Would recommend him to anyone!

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Excellent Service

Great company! Great people!

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Tim is reliable!

Tim and Otto came to check out a leak. They had it sorted out and cleaned up in two hours.

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Great service estimate

Simeon was very knowledgeable and considerate.

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Very Thorough, and Professional

Shawn did a great job of explaining everything, and did great work for us.

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Cody - Highly Recommend

Second time having Cody come out. He's incredibly thorough and honest. I highly recommend him and will specifically ask for him in future projects.

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Well done & efficient.

Both Cody & Chase were personal and professional in demeanor.

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Prompt - excellent service!

Prompt - took care of problem:

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Fantastic Service!

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Excellent service

Did a great job.

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Excellent Work!

Water heater and pressure valve installed with professionalism and clean job site!

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Job Locations

Tim C.

Tim C. Job Checkin

Near Allsborough Dr, Tucker, GA 30084

Arrived for a emergency call , back up sewer line to shower and toilet when washing machine is used , we pull and reset toilet , did snake and camera work , cleared blockage , found old cast iron and clay pipe for main line ,.some area is in rough condition with not enough slope caused back up , could happen again . Quoted sewer replacement

Arrived for a emergency call , back up sewer line to shower and toilet when washing machine is used , we pull and reset toilet , did snake and camera work , cleared blockage , found old cast iron and clay pipe for main line ,.some area is in rough condition with not enough slope caused back up , could happen again . Quoted sewer replacement
Cody A.

Cody A. Job Checkin

Near Birchmere Close SW, Atlanta, GA 30331

Customer had freeze break on sharkbite fitting in attic space above garage. Also found no insulation on main line and line to hose Bibb. Gave options for repair and adding insulation. After repair and insulating. Checked for leaks and proper function

Customer had freeze break on sharkbite fitting in attic space above garage. Also found no insulation on main line and line to hose Bibb. Gave options for repair and adding insulation. After repair and insulating. Checked for leaks and proper function Customer had freeze break on sharkbite fitting in attic space above garage. Also found no insulation on main line and line to hose Bibb. Gave options for repair and adding insulation. After repair and insulating. Checked for leaks and proper function
Braulio C.

Braulio C. Job Checkin

Near Muscogee Ave NW, Atlanta, GA 30305

Customer called us out to help identify where the sewer cleanout was Upon inspection, we found the sewer clean out to the left side of the laundry area near the washer dryer combo with the customer’s approval. We ran a camera inspection through the sewer line and found no underlying issues. The sewer line is an excellent condition with approximately 30 feet leading to the common line. We also performed a water pressure test and confirmed that the water pressure is within normal range. Additionally, we checked the water heater and found it to be in good working order overall the plumbing system in the home is in great shape.

Customer called us out to help identify where the sewer cleanout was Upon inspection, we found the sewer clean out to the left side of the laundry area near the washer dryer combo with the customer’s approval. We ran a camera inspection through the sewer line and found no underlying issues. The sewer line is an excellent condition with approximately 30 feet leading to the common line. We also performed a water pressure test and confirmed that the water pressure is within normal range. Additionally, we checked the water heater and found it to be in good working order overall the plumbing system in the home is in great shape. Customer called us out to help identify where the sewer cleanout was Upon inspection, we found the sewer clean out to the left side of the laundry area near the washer dryer combo with the customer’s approval. We ran a camera inspection through the sewer line and found no underlying issues. The sewer line is an excellent condition with approximately 30 feet leading to the common line. We also performed a water pressure test and confirmed that the water pressure is within normal range. Additionally, we checked the water heater and found it to be in good working order overall the plumbing system in the home is in great shape.
Shawn B.

Shawn B. Job Checkin

Near Pine Glen Cir, Decatur, GA 30035

Call for leak inside home. Assessed on site and found that there is a leak on the main line near the foundation. Pressure regulating valve is old as well, and I recommend replacing it. Due to age of home, evidence of prior improper repairs (sharkbite inside, some covered in tar and touching foundation), I recommend replacing waterline from meter to home, as this would remove any unknown risks of prior breaks and repairs, and allow us to replace the pressure regulating valve and shut off valve.

Call for leak inside home. Assessed on site and found that there is a leak on the main line near the foundation. Pressure regulating valve is old as well, and I recommend replacing it. Due to age of home, evidence of prior improper repairs (sharkbite inside, some covered in tar and touching foundation), I recommend replacing waterline from meter to home, as this would remove any unknown risks of prior breaks and repairs, and allow us to replace the pressure regulating valve and shut off valve. Call for leak inside home. Assessed on site and found that there is a leak on the main line near the foundation. Pressure regulating valve is old as well, and I recommend replacing it. Due to age of home, evidence of prior improper repairs (sharkbite inside, some covered in tar and touching foundation), I recommend replacing waterline from meter to home, as this would remove any unknown risks of prior breaks and repairs, and allow us to replace the pressure regulating valve and shut off valve.
Tim C.

Tim C. Job Checkin

Near Sherbrooke Dr NE, Atlanta, GA 30345

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Cody B.

Cody B. Job Checkin

Near Terrasol Ridge, Lilburn, GA 30047

Customer had low flow in the upstairs and had concerns over Grundfos recirculation pump making noise. Informed the customer after completing diagnosis that the upstairs aerators and shower head were heavily clogged. Removed the debris to restore flow. Turned the pressure in the house up to 70 per customer request and installed a tee and valve after the Grundfos pump to properly bleed the air from the system (the existing system didn’t have a way to safely bleed the air). This was done because the pump was airlocked and not quickly bringing water upstairs. Installed the tee as a courtesy to the customer. Customer was concerned the pump would need replacement but this is not necessary at this time since the pump is only a few years old. Went over all finding and work done with the customer. Ensured customers questions were answered and concerns were addressed. Customer was satisfied with both the findings and the solutions.

Customer had low flow in the upstairs and had concerns over Grundfos recirculation pump making noise. Informed the customer after completing diagnosis that the upstairs aerators and shower head were heavily clogged. Removed the debris to restore flow. Turned the pressure in the house up to 70 per customer request and installed a tee and valve after the Grundfos pump to properly bleed the air from the system (the existing system didn’t have a way to safely bleed the air). This was done because the pump was airlocked and not quickly bringing water upstairs. Installed the tee as a courtesy to the customer. Customer was concerned the pump would need replacement but this is not necessary at this time since the pump is only a few years old. Went over all finding and work done with the customer. Ensured customers questions were answered and concerns were addressed. Customer was satisfied with both the findings and the solutions. Customer had low flow in the upstairs and had concerns over Grundfos recirculation pump making noise. Informed the customer after completing diagnosis that the upstairs aerators and shower head were heavily clogged. Removed the debris to restore flow. Turned the pressure in the house up to 70 per customer request and installed a tee and valve after the Grundfos pump to properly bleed the air from the system (the existing system didn’t have a way to safely bleed the air). This was done because the pump was airlocked and not quickly bringing water upstairs. Installed the tee as a courtesy to the customer. Customer was concerned the pump would need replacement but this is not necessary at this time since the pump is only a few years old. Went over all finding and work done with the customer. Ensured customers questions were answered and concerns were addressed. Customer was satisfied with both the findings and the solutions.
Braulio C.

Braulio C. Job Checkin

Near Peachtree Rd, Atlanta, GA 30341

Customer called us out for installation of two bathroom faucets, as well as toilet that was constantly leaking. Gave customer options. Customer approved and proceeded with the following work. Installed two customer supplied 4 inch spread faucets for bathrooms properly tested to ensure no leaks. Everything is working as intended with the faucets, as well as minor toilet rebuild set water level to adequate amount as well as chain for flapper. Everything is working as intended at this time.

Customer called us out for installation of two bathroom faucets, as well as toilet that was constantly leaking. Gave customer options. Customer approved and proceeded with the following work. Installed two customer supplied 4 inch spread faucets for bathrooms properly tested to ensure no leaks. Everything is working as intended with the faucets, as well as minor toilet rebuild set water level to adequate amount as well as chain for flapper. Everything is working as intended at this time. Customer called us out for installation of two bathroom faucets, as well as toilet that was constantly leaking. Gave customer options. Customer approved and proceeded with the following work. Installed two customer supplied 4 inch spread faucets for bathrooms properly tested to ensure no leaks. Everything is working as intended with the faucets, as well as minor toilet rebuild set water level to adequate amount as well as chain for flapper. Everything is working as intended at this time.
Shawn B.

Shawn B. Job Checkin

Near Carolyn Dr NE, Atlanta, GA 30329

Quoted work complete. Additionally, minor flange repair was performed in guest bathroom toilet flange. Install two customer provided toilets. Kohler Memoirs collection or similar square base would best match existing footprint. Current toilets are low and round, but we discussed improving them to be comfortable height and elongated. This is an example of the toilet we discussed for the hallway bathroom. It is elongated and taller than the existing one. https://www.fergusonhome.com/product/summary/562109?uid=1690706&inv2=1&gclsrc=aw.ds&source=gg-gba-pla_1690706%21c1709211109%21a81051207338%21dc%21ng&gad_source=1&gad_campaignid=1709211109&gclid=EAIaIQobChMIi4W21KCzkQMV23R_AB2Z2i_rEAQYASABEgLbK_D_BwE *Please note, this toilet does not come with a toilet seat. This is an example of the toilet for the guest bathroom. It is round, like the current toilet, but is taller. https://www.fergusonhome.com/kohler-k-3933/s562436?uid=1867869 Please note, we can transfer the toilet seat from th

Quoted work complete. Additionally, minor flange repair was performed in guest bathroom toilet flange. Install two customer provided toilets. Kohler Memoirs collection or similar square base would best match existing footprint. Current toilets are low and round, but we discussed improving them to be comfortable height and elongated. This is an example of the toilet we discussed for the hallway bathroom. It is elongated and taller than the existing one. https://www.fergusonhome.com/product/summary/562109?uid=1690706&inv2=1&gclsrc=aw.ds&source=gg-gba-pla_1690706%21c1709211109%21a81051207338%21dc%21ng&gad_source=1&gad_campaignid=1709211109&gclid=EAIaIQobChMIi4W21KCzkQMV23R_AB2Z2i_rEAQYASABEgLbK_D_BwE *Please note, this toilet does not come with a toilet seat. This is an example of the toilet for the guest bathroom. It is round, like the current toilet, but is taller. https://www.fergusonhome.com/kohler-k-3933/s562436?uid=1867869 Please note, we can transfer the toilet seat from th Quoted work complete. Additionally, minor flange repair was performed in guest bathroom toilet flange. Install two customer provided toilets. Kohler Memoirs collection or similar square base would best match existing footprint. Current toilets are low and round, but we discussed improving them to be comfortable height and elongated. This is an example of the toilet we discussed for the hallway bathroom. It is elongated and taller than the existing one. https://www.fergusonhome.com/product/summary/562109?uid=1690706&inv2=1&gclsrc=aw.ds&source=gg-gba-pla_1690706%21c1709211109%21a81051207338%21dc%21ng&gad_source=1&gad_campaignid=1709211109&gclid=EAIaIQobChMIi4W21KCzkQMV23R_AB2Z2i_rEAQYASABEgLbK_D_BwE *Please note, this toilet does not come with a toilet seat. This is an example of the toilet for the guest bathroom. It is round, like the current toilet, but is taller. https://www.fergusonhome.com/kohler-k-3933/s562436?uid=1867869 Please note, we can transfer the toilet seat from th
Cody B.

Cody B. Job Checkin

Near Holly Ln NE, Atlanta, GA 30329

Returned and installed a new 50 gallon tall gas water heater to existing vent, hot, cold, t&p, and return line. Installed a new pan, thermal expansion, and bracket with the new install. Tested all work to ensure proper function and no leaks.

Returned and installed a new 50 gallon tall gas water heater to existing vent, hot, cold, t&p, and return line. Installed a new pan, thermal expansion, and bracket with the new install. Tested all work to ensure proper function and no leaks. Returned and installed a new 50 gallon tall gas water heater to existing vent, hot, cold, t&p, and return line. Installed a new pan, thermal expansion, and bracket with the new install. Tested all work to ensure proper function and no leaks.
Cody A.

Cody A. Job Checkin

Near Bob Cox Rd, Marietta, GA 30064

Customer wants to explore other pricing options before decision.

Customer wants to explore other pricing options before decision. Customer wants to explore other pricing options before decision.
Cody A.

Cody A. Job Checkin

Near Aberlour Way NE, Marietta, GA 30067

Cusomter needed quote for future work.

Cusomter needed quote for future work. Cusomter needed quote for future work.
Braulio C.

Braulio C. Job Checkin

Near Brookshire Way, Duluth, GA 30096

Give options to repair multiple items. Customer did not want to proceed at this time.

Give options to repair multiple items. Customer did not want to proceed at this time. Give options to repair multiple items. Customer did not want to proceed at this time.
Tim C.

Tim C. Job Checkin

Near Prestwick Club Dr, Duluth, GA 30097

Replaced a 50 gal gas water heater , pan , expansion tank , auto shut off valve installed

Replaced a 50 gal gas water heater , pan , expansion tank , auto shut off valve installed Replaced a 50 gal gas water heater , pan , expansion tank , auto shut off valve installed
Shawn B.

Shawn B. Job Checkin

Near Providence Rd, Alpharetta, GA 30004

Call for dripping shower. Arrived and checked faucet. Cartridge was allowing water to slowly drip. Removed and replace faucet under warranty.

Cody B.

Cody B. Job Checkin

Near Bowling Green Way, Doraville, GA 30340

Customer had Reliable out for water damage in the ceiling. Once drywall was removed customer was made aware of a hole on the lead pipe going to toilet. Customer also had questions about slow draining tub. Left quote for flange replacement, and told customer tub looked incorrectly piped, but couldn’t get a full view. Can accurately quote necessary repairs to the tub once the tile is removed and the subfloor is removed in the bathroom.

Customer had Reliable out for water damage in the ceiling. Once drywall was removed customer was made aware of a hole on the lead pipe going to toilet. Customer also had questions about slow draining tub. Left quote for flange replacement, and told customer tub looked incorrectly piped, but couldn’t get a full view. Can accurately quote necessary repairs to the tub once the tile is removed and the subfloor is removed in the bathroom. Customer had Reliable out for water damage in the ceiling. Once drywall was removed customer was made aware of a hole on the lead pipe going to toilet. Customer also had questions about slow draining tub. Left quote for flange replacement, and told customer tub looked incorrectly piped, but couldn’t get a full view. Can accurately quote necessary repairs to the tub once the tile is removed and the subfloor is removed in the bathroom.