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Water heater and pressure valve installed with professionalism and clean job site!
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Chens plumbing did a great job. They came out late and got us squared away fast.
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I just want to thank Cody and Chien plumbing for doing a great quick job replacing a faucet and adjusting the heat and water pressure in my kitchen. Very professional service!
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I have used them before many times so I am using them again. Their service is excellent and I am happy to have used them for 15 years.
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Fantastic job of diagnosing a difficult problem and very responsive, excellent communication, and professional work all around.
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Cody was great, very professional and knowledgeable. The staff I dealt with on the phone were very helpful.
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My experience with Chen Plumbing. Shawn came out and he did an assessment and then explained the issues with our home and the best way to correct them. He is very thorough and provided a great service experience. We would use Chen again and request Shawn to come back out.
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Client called us out today due to the touch less kitchen faucet not working properly. On previous visit, I did notice the battery back for the faucet was being held together by rubber bands, but was working when I left. The battery pack had all fallen apart which is why it wasn’t working. We then found a new kohler single handle kitchen faucet in black finish, then replaced that failed faucet and reconnected back to the water shutoffs. No leaks, operating as it should.
Customer had leak on polybutylene water service. Suggested to replace line due to material being outlawed in 90s. Also found TET to be bad and improperly secured. Replaced thermal expansion tank with bracket secured to wall. Also ran new 1” water service and tied back in with new ball valve in crawlspace. In addition, added personal shut off after meter inside new irrigation box. Back filled trench to rough grade to allow for natural settling of dirt. Checked all work for leaks and proper function.
Returned to finish the job(s) from last week. Shower valves, 2 bathroom copper repipe, and basement toilet flange replacement, with installing customer supplied toilet.
Came out for possible leak. We isolated service line by shutting off main valve. Meter continued to slowly keep spinning. Concluded there was a minor leak somewhere on the service line. Due to how small the leak was, it was going to be very difficult to locate the leak under the slab. Customer elected to have us replace the service line. Trenched from meter to side of house, drilled down through slab and ran water service up into garage. Installed new shut off valve and PRV. Ran waterline across attic over garage, reconnected back into existing plumbing going into the slab. Replace both shut off valves going to the hose bibs as they were actively leaking inside the wall. Wrapped all exposed piping with insulation. Pressurized line to ensure a leak free install. Back filled service line outside. No further issue at this time.
Provide two quote for plumbing repair today
Customer stated that she was having a high water bill. Recommended to customer to have all toilets checked in customer agreed. Put dying into all toilets and also shut off water and spotted meter and didn’t notice any water leaking from the toilets nor from the main waterline. Eventually found toilet on bottom floor near kitchen was running. Found that house has two incoming waterlines one waterline that just services the bathroom downstairs and another one that services the rest of the house. Gave customer options for repairs on toilet and customer agreed to cap off-line going to bathroom on main floor. Tested and no leaks present at this time. Bathroom on main floor will not be able to work because water is capped, but in future can be reconnected. Also, this was first step and diagnosing high water bill.
Replaced master bathroom toilet and installed customer supplied handheld shower
Customer had leaking water heater in the garage of the home. Heater is from 2010 and is past retirement age in addition to the leaking. Checked house pressure at 85 psi. This is too high to be considered a safe install for a new heater. Left price for a new heater, prv, and expansion tank.
Customer stated there was water in crawl space. Used shop vac and cleaned up all water.
Pressure Reducing Valve (PRV) 1” Replacement: Remove and replace the existing 1” pressure reducing valve on the main water line. This service includes turning off the water supply, relieving system pressure, removing existing fittings, and installing a new PRV. The valve is adjusted to maintain water pressure at a safe and consistent level, typically below 80 psi. Final pressure readings are taken to confirm proper operation and system stability. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship
City was already out checking their line. Confirmed through meter read that it isn’t the customers leak.no dispatch fee for members.
we were called out to address ongoing water, pressure and volume issues at the customers residence. The customer had previously had a pressure reducing valve and water filters installed by another technician after about a month the water pressure and flow had significantly worsened affecting fixture performance, upon evaluation We identified that the root cause was related to the 1 inch PRV installed outside. We replaced the PRV after approval from hoa,tested the system and confirmed that everything is now functioning as intended with no further issues.
Customer stated that laboratory faucet up stairs was backing up and leak. Found that when we ran water in lavatory that water came out through kitchen cabinets. Do to location of leak and access recommend reliable restoration to come and remove cabinets first before any plumbing work is done. Also tested pressure to home and pressure was about 115 psi. Gave customer options on repairing pressure issue at this time. Customer didn’t want to proceed with repairs.
Customer stated that water has been lukewarm since install. Noted the water temperature waffling between lukewarm and cool. Diagnosed a swapped hot and cold line by feeling incoming cold and outgoing hot line. Tested with shutoffs to confirm lines were swapped. Turned unit back on, checked thermostats and ensured proper function and no leaks.
Leak search with wall openned behind and nxt to veggie sink , found a leaking water pipe fitting for mop sink faucet , fixed with copper pipe and fitting , replaced leaking fittings under three comp sink with new shut off valve ,new urinal flush valve installed
