Chen Plumbing

6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

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Local Reviews

Rated 4.9 out of 5 stars based on 1109 customer reviews

Excellent Service

Great company! Great people!

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Tim is reliable!

Tim and Otto came to check out a leak. They had it sorted out and cleaned up in two hours.

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Great service estimate

Simeon was very knowledgeable and considerate.

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Very Thorough, and Professional

Shawn did a great job of explaining everything, and did great work for us.

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Cody - Highly Recommend

Second time having Cody come out. He's incredibly thorough and honest. I highly recommend him and will specifically ask for him in future projects.

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Well done & efficient.

Both Cody & Chase were personal and professional in demeanor.

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Prompt - excellent service!

Prompt - took care of problem:

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Fantastic Service!

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Excellent service

Did a great job.

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Excellent Work!

Water heater and pressure valve installed with professionalism and clean job site!

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Great job!

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Simeon was awesome. Prompt, and solved the issue quickly.

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Very good

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Timely service.

Chens plumbing did a great job. They came out late and got us squared away fast.

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Great service!

I just want to thank Cody and Chien plumbing for doing a great quick job replacing a faucet and adjusting the heat and water pressure in my kitchen. Very professional service!

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Job Locations

Brylen W.

Brylen W. Job Checkin

Near N Morningside Dr NE, Atlanta, GA 30306

Estimate.

Estimate. Estimate.
Cody A.

Cody A. Job Checkin

Near Planters Mill Ln, Marietta, GA 30062

Customer had leaky stop. Gave options to replace one or both. Shut off water, drained down system, removed old stops, and installed new ones. Turned back on water and checked for leaks and proper function.

Customer had leaky stop. Gave options to replace one or both. Shut off water, drained down system, removed old stops, and installed new ones. Turned back on water and checked for leaks and proper function. Customer had leaky stop. Gave options to replace one or both. Shut off water, drained down system, removed old stops, and installed new ones. Turned back on water and checked for leaks and proper function.
Dawson F.

Dawson F. Job Checkin

Near Lake Erin Dr, Tucker, GA 30084

Customer waived wanting to do a pressure test after we complete the repair. Chen Plumbing is not responsible for any other gas leaks that may be present. Cut out leaking 90 on 1” trunk line and replaced. Bubble tested to confirm no further issue in that area. Tested other fittings in the vicinity as well.

Customer waived wanting to do a pressure test after we complete the repair. Chen Plumbing is not responsible for any other gas leaks that may be present. Cut out leaking 90 on 1” trunk line and replaced. Bubble tested to confirm no further issue in that area. Tested other fittings in the vicinity as well. Customer waived wanting to do a pressure test after we complete the repair. Chen Plumbing is not responsible for any other gas leaks that may be present. Cut out leaking 90 on 1” trunk line and replaced. Bubble tested to confirm no further issue in that area. Tested other fittings in the vicinity as well.
Shawn B.

Shawn B. Job Checkin

Near Austin Lake Dr, Smyrna, GA 30082

Service Call Summary – Vibrations from Water Pipes Date: 10 December 2025 Customer: Rock & Mrs. Payne Technician: Shawn Customer Concern Customer reported vibrations/noises coming from the water pipes throughout the home that have worsened over the past 1–2 years. Findings Pressure Regulating Valve (PRV) Existing PRV manufactured in 2012 (13 years old) Incoming static pressure drops to ~35 psi (low), but builds to excessive pressure overnight Classic symptom of a failing/diaphragm-deteriorated PRV Water Heater Manufactured September 2011 (14 years old) Significant sediment buildup causing audible percolation/boiling noises during heating cycle No leaks observed at this time No thermal expansion tank installed (required when a PRV is present) Toilets Upstairs hall bathroom: Toilet running due to soap dispenser physically blocking the flapper Master bathroom: Fill valve failed and allowing tank to continuously run (common secondary symptom of fluctuating pressure from bad PRV)

Service Call Summary – Vibrations from Water Pipes Date: 10 December 2025 Customer: Rock & Mrs. Payne Technician: Shawn Customer Concern Customer reported vibrations/noises coming from the water pipes throughout the home that have worsened over the past 1–2 years. Findings Pressure Regulating Valve (PRV) Existing PRV manufactured in 2012 (13 years old) Incoming static pressure drops to ~35 psi (low), but builds to excessive pressure overnight Classic symptom of a failing/diaphragm-deteriorated PRV Water Heater Manufactured September 2011 (14 years old) Significant sediment buildup causing audible percolation/boiling noises during heating cycle No leaks observed at this time No thermal expansion tank installed (required when a PRV is present) Toilets Upstairs hall bathroom: Toilet running due to soap dispenser physically blocking the flapper Master bathroom: Fill valve failed and allowing tank to continuously run (common secondary symptom of fluctuating pressure from bad PRV) Service Call Summary – Vibrations from Water Pipes Date: 10 December 2025 Customer: Rock & Mrs. Payne Technician: Shawn Customer Concern Customer reported vibrations/noises coming from the water pipes throughout the home that have worsened over the past 1–2 years. Findings Pressure Regulating Valve (PRV) Existing PRV manufactured in 2012 (13 years old) Incoming static pressure drops to ~35 psi (low), but builds to excessive pressure overnight Classic symptom of a failing/diaphragm-deteriorated PRV Water Heater Manufactured September 2011 (14 years old) Significant sediment buildup causing audible percolation/boiling noises during heating cycle No leaks observed at this time No thermal expansion tank installed (required when a PRV is present) Toilets Upstairs hall bathroom: Toilet running due to soap dispenser physically blocking the flapper Master bathroom: Fill valve failed and allowing tank to continuously run (common secondary symptom of fluctuating pressure from bad PRV)
Tim C.

Tim C. Job Checkin

Near Old Creek Rd NE, Atlanta, GA 30342

Add cross over valve under the master bathroom sink and connect to internal navien tankless heater pump , no charge

Add cross over valve under the master bathroom sink and connect to internal navien tankless heater pump , no charge Add cross over valve under the master bathroom sink and connect to internal navien tankless heater pump , no charge
Simeon R.

Simeon R. Job Checkin

Near Tara Ct, Kennesaw, GA 30144

Customer accepted estimate to switch three handle shower valve to one single handle shower valve. Stated to customer that with the cover plate, it would look awkward and possibly may not even fit. Gave customer option just to install new three handle shower valve and customer agreed. Furnished and installed new three handle shower valve. Also replaced half-inch copper piping both hot and cold up to shower valve. Tested and no leaks were present at this time. Cleaned up work area and caulked around trim. Chen plumbing is not responsible for sheet rock repair

Customer accepted estimate to switch three handle shower valve to one single handle shower valve. Stated to customer that with the cover plate, it would look awkward and possibly may not even fit. Gave customer option just to install new three handle shower valve and customer agreed. Furnished and installed new three handle shower valve. Also replaced half-inch copper piping both hot and cold up to shower valve. Tested and no leaks were present at this time. Cleaned up work area and caulked around trim. Chen plumbing is not responsible for sheet rock repair Customer accepted estimate to switch three handle shower valve to one single handle shower valve. Stated to customer that with the cover plate, it would look awkward and possibly may not even fit. Gave customer option just to install new three handle shower valve and customer agreed. Furnished and installed new three handle shower valve. Also replaced half-inch copper piping both hot and cold up to shower valve. Tested and no leaks were present at this time. Cleaned up work area and caulked around trim. Chen plumbing is not responsible for sheet rock repair
Cody A.

Cody A. Job Checkin

Near Short Shadow Ln, Snellville, GA 30078

Customers toilet seat was loose. Unloosed toilet seat. Cleaned and reset seat. Checked pressure and found pressure to be at 150 PSI. Options to replace PRV and install thermal expansion tank. Customer did not want to do work at this time. Showed tenant secured toilet seat.

Customers toilet seat was loose. Unloosed toilet seat. Cleaned and reset seat. Checked pressure and found pressure to be at 150 PSI. Options to replace PRV and install thermal expansion tank. Customer did not want to do work at this time. Showed tenant secured toilet seat. Customers toilet seat was loose. Unloosed toilet seat. Cleaned and reset seat. Checked pressure and found pressure to be at 150 PSI. Options to replace PRV and install thermal expansion tank. Customer did not want to do work at this time. Showed tenant secured toilet seat.
Tim C.

Tim C. Job Checkin

Near Johnson Rd NE, Atlanta, GA 30306

Checked problem with smell in basement, we found a leaking toilet after flush m , pull and reset , found flange was 1 1/2 inches below the floor , made repair with new flange , new wax and supply line installed as well

Checked problem with smell in basement, we found a leaking toilet after flush m , pull and reset , found flange was 1 1/2 inches below the floor , made repair with new flange , new wax and supply line installed as well Checked problem with smell in basement, we found a leaking toilet after flush m , pull and reset , found flange was 1 1/2 inches below the floor , made repair with new flange , new wax and supply line installed as well
Shawn B.

Shawn B. Job Checkin

Near Club Dr NE, Atlanta, GA 30319

Call for toilet not filling up. Arrived and discussed issues with Mr. Woodward. He states that he noticed the toilet wouldn’t fill up yesterday. Turning the water on and off seemed to get it going quicker for a few seconds. I inspected the toilet and found all components to be very old. The fill valve is not functioning well and seems to be occluded internally. Gaskets all severely deteriorated. Pressure on house approximately 65 psi. Prv appears to have been replaced with two water heaters in 2020. Due to high pressure in neighborhood, significant amounts of construction on on this road, and pressure reading, it may be prudent to upgrade prv to a black tag prv. After checking system, we removed tank and replaced fill valve, flush tower, gaskets and seals. Cleaned under tank and inside tank. Toilet flushing normally and no issues at this time. I discussed signs of pressure issues (squealing noises, vibrations, or water pressure high out of a faucet). If these issues occur please c

Call for toilet not filling up. Arrived and discussed issues with Mr. Woodward. He states that he noticed the toilet wouldn’t fill up yesterday. Turning the water on and off seemed to get it going quicker for a few seconds. I inspected the toilet and found all components to be very old. The fill valve is not functioning well and seems to be occluded internally. Gaskets all severely deteriorated. Pressure on house approximately 65 psi. Prv appears to have been replaced with two water heaters in 2020. Due to high pressure in neighborhood, significant amounts of construction on on this road, and pressure reading, it may be prudent to upgrade prv to a black tag prv. After checking system, we removed tank and replaced fill valve, flush tower, gaskets and seals. Cleaned under tank and inside tank. Toilet flushing normally and no issues at this time. I discussed signs of pressure issues (squealing noises, vibrations, or water pressure high out of a faucet). If these issues occur please c Call for toilet not filling up. Arrived and discussed issues with Mr. Woodward. He states that he noticed the toilet wouldn’t fill up yesterday. Turning the water on and off seemed to get it going quicker for a few seconds. I inspected the toilet and found all components to be very old. The fill valve is not functioning well and seems to be occluded internally. Gaskets all severely deteriorated. Pressure on house approximately 65 psi. Prv appears to have been replaced with two water heaters in 2020. Due to high pressure in neighborhood, significant amounts of construction on on this road, and pressure reading, it may be prudent to upgrade prv to a black tag prv. After checking system, we removed tank and replaced fill valve, flush tower, gaskets and seals. Cleaned under tank and inside tank. Toilet flushing normally and no issues at this time. I discussed signs of pressure issues (squealing noises, vibrations, or water pressure high out of a faucet). If these issues occur please c
Dawson F.

Dawson F. Job Checkin

Near Old Saybrook Ct, Stone Mountain, GA 30083

Came out and did basic walkthrough on the house. House is vacant. Winterization company said there was a leak on the “mechanical plumbing system.” Water was on prior to our arrival. Verified good water pressure. No meter for Individual unit to detect any leaks. We verified no visible leaks anywhere on the water distribution piping. One slow leak on the shower valve in the bathroom. Verified integrity and installation of water heater. Left quote options for potential whole house repipe due to many of the original copper lines being under the slab. Left quote to replace old fixtures on kitchen sink as well. Recommend doing repipe if desired once house interior has been demoed. No further issue at this time.

Came out and did basic walkthrough on the house. House is vacant. Winterization company said there was a leak on the “mechanical plumbing system.” Water was on prior to our arrival. Verified good water pressure. No meter for Individual unit to detect any leaks. We verified no visible leaks anywhere on the water distribution piping. One slow leak on the shower valve in the bathroom. Verified integrity and installation of water heater. Left quote options for potential whole house repipe due to many of the original copper lines being under the slab. Left quote to replace old fixtures on kitchen sink as well. Recommend doing repipe if desired once house interior has been demoed. No further issue at this time. Came out and did basic walkthrough on the house. House is vacant. Winterization company said there was a leak on the “mechanical plumbing system.” Water was on prior to our arrival. Verified good water pressure. No meter for Individual unit to detect any leaks. We verified no visible leaks anywhere on the water distribution piping. One slow leak on the shower valve in the bathroom. Verified integrity and installation of water heater. Left quote options for potential whole house repipe due to many of the original copper lines being under the slab. Left quote to replace old fixtures on kitchen sink as well. Recommend doing repipe if desired once house interior has been demoed. No further issue at this time.
Cody A.

Cody A. Job Checkin

Near Bedfordshire Dr, Decatur, GA 30033

Customer had smell after plunging toilet. Found trap to be dry in bath tub. Also looked at a few other items and gave options for maintenance/installs. Flushed rinnai tanklesss heater and checked for leaks and proper function.

Customer had smell after plunging toilet. Found trap to be dry in bath tub. Also looked at a few other items and gave options for maintenance/installs. Flushed rinnai tanklesss heater and checked for leaks and proper function. Customer had smell after plunging toilet. Found trap to be dry in bath tub. Also looked at a few other items and gave options for maintenance/installs. Flushed rinnai tanklesss heater and checked for leaks and proper function.
Brylen W.

Brylen W. Job Checkin

Near Allsborough Dr, Tucker, GA 30084

Came out today and reinstalled the customers dishwasher, after some water damage remediation was finished. Drilled new holes through cabinet for water line and drain line. Connected water line to shutoff and connected the drain for dishwasher to the inlet on the garbage disposal. Secured dishwasher to top piece of wood and leveled. All operating as it should be. BILL TO RELIABLE.

Dawson F.

Dawson F. Job Checkin

Near Antebellum Dr, Stone Mountain, GA 30087

Returning December 30th to complete repairs after customer buys the faucet they want.

Returning December 30th to complete repairs after customer buys the faucet they want. Returning December 30th to complete repairs after customer buys the faucet they want.
Tim C.

Tim C. Job Checkin

Near Indian Valley Trail, Atlanta, GA 30341

Clogged washing machine drain in cast iron p trap and horizontal line , replaced with new p trap and horizontal pipe fixed problem today

Clogged washing machine drain in cast iron p trap and horizontal line , replaced with new p trap and horizontal pipe fixed problem today Clogged washing machine drain in cast iron p trap and horizontal line , replaced with new p trap and horizontal pipe fixed problem today
Simeon R.

Simeon R. Job Checkin

Near Northrope Dr NE, Atlanta, GA 30324

Customer stated that they wanted gas for fireplace. Looked around and found that putting gas to the fireplace is possible. Fireplace is smaller than normal so recommended customer to first find gas logs that will fit into fireplace.

Customer stated that they wanted gas for fireplace. Looked around and found that putting gas to the fireplace is possible. Fireplace is smaller than normal so recommended customer to first find gas logs that will fit into fireplace. Customer stated that they wanted gas for fireplace. Looked around and found that putting gas to the fireplace is possible. Fireplace is smaller than normal so recommended customer to first find gas logs that will fit into fireplace.