6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

Local Reviews

Rated 4.9 out of 5 stars based on 1111 customer reviews

Excellent service

Chen plumbing was very professional and got the job done quickly. I would highly recommend them.

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Water heater replacement and leak detection installation

Simon did an excellent job. Very professional demeanor…quick work…very consultative…left the place as clean as he found it. Would recommend him to anyone!

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Excellent Service

Great company! Great people!

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Tim is reliable!

Tim and Otto came to check out a leak. They had it sorted out and cleaned up in two hours.

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Great service estimate

Simeon was very knowledgeable and considerate.

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Very Thorough, and Professional

Shawn did a great job of explaining everything, and did great work for us.

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Cody - Highly Recommend

Second time having Cody come out. He's incredibly thorough and honest. I highly recommend him and will specifically ask for him in future projects.

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Well done & efficient.

Both Cody & Chase were personal and professional in demeanor.

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Prompt - excellent service!

Prompt - took care of problem:

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Fantastic Service!

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Excellent service

Did a great job.

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Excellent Work!

Water heater and pressure valve installed with professionalism and clean job site!

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Great job!

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Very good

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Job Locations

Tim C.

Tim C. Job Checkin

Back up main line to basement bathroom, pull and reset the toilet , cleared blockage and did camera inspection together with customer, found a section old cast iron pipe is back pitched, we will provide separate quote to fix it


Tim C.

Tim C. Job Checkin

Pull and reset toilet in master bathroom, cleared blockage and camera inspection found a area with slightly back pitched pipe

Pull and reset toilet in master bathroom, cleared blockage and camera inspection found a area with slightly back pitched pipe Pull and reset toilet in master bathroom, cleared blockage and camera inspection found a area with slightly back pitched pipe

Tim C.

Tim C. Job Checkin

Sold estimate for tomorrow morning.

Sold estimate for tomorrow morning. Sold estimate for tomorrow morning.

Tim C.

Tim C. Job Checkin

Quoted job for main line blockage clear , add clean out work , customer declined work

Quoted job for main line blockage clear , add clean out work , customer declined work Quoted job for main line blockage clear , add clean out work , customer declined work

Tim C.

Tim C. Job Checkin

Water Service Line Replacement

Water Service Line Replacement Water Service Line Replacement

Tim C.

Tim C. Job Checkin

Installed a new flange , and installed customer supplied toilet

Installed a new flange , and installed customer supplied toilet Installed a new flange , and installed customer supplied toilet

Tim C.

Tim C. Job Checkin

Check out, but no issues today


Tim C.

Tim C. Job Checkin

Tankless flush , replace and relocate main water shut off valve and Prv , replaced a leaking disposal with insinkerator 3/4 hp disposal

Tankless flush , replace and relocate main water shut off valve and Prv , replaced a leaking disposal with insinkerator 3/4 hp disposal Tankless flush , replace and relocate main water shut off valve and Prv , replaced a leaking disposal with insinkerator 3/4 hp disposal

Tim C.

Tim C. Job Checkin

Replaced two toilets , supply and installed one round , one elongated Kohler Ada highline Arc toilet, replaced a shower with customer supplied at no charge

Replaced two toilets , supply and installed one round , one elongated Kohler Ada highline Arc toilet, replaced a shower with customer supplied at no charge Replaced two toilets , supply and installed one round , one elongated Kohler Ada highline Arc toilet, replaced a shower with customer supplied at no charge

Tim C.

Tim C. Job Checkin

Quoted three options for water heater and Prv today

Quoted three options for water heater and Prv today Quoted three options for water heater and Prv today

Tim C.

Tim C. Job Checkin

Fixed main line back up problem , snake , camera , replaced a section of old 4” cast iron pipe with pvc , camera again to outside , new main water shut off valve and prv installed

Fixed main line back up problem , snake , camera , replaced a section of old 4” cast iron pipe with pvc , camera again to outside , new main water shut off valve and prv installed Fixed main line back up problem , snake , camera , replaced a section of old 4” cast iron pipe with pvc , camera again to outside , new main water shut off valve and prv installed

Brylen W.

Brylen W. Job Checkin

Client called us out due to a sewage backup at the far end of home in the laundry room, up out of that laundry room toilet. While we were there client asked us to also take care of an old and rusty garbage disposal, and also an abandoned drain pipe, open and just stubbed up through the floor. We installed the new customer supplied garbage disposal in kitchen and cut out that abandoned pipe. We also abandoned the old cast iron kitchen waste arm in the wall that the kitchen was still draining in to and stubbed up new pvc pipe through same hole, added a tee and an air admittance valve under the sink for that fixtures vent. Also added new tubular drain ptrap. We pulled the laundry room toilet as the entire sewage system was full of water and ran camera and drain machine as far as I could. Couldn’t get far enough, so. We had to get some garbage/plastic bins, lightly unscrew 2 cleanout caps In different areas, and let the system completely drain down into the bins so we could get closer.

Client called us out due to a sewage backup at the far end of home in the laundry room, up out of that laundry room toilet. While we were there client asked us to also take care of an old and rusty garbage disposal, and also an abandoned drain pipe, open and just stubbed up through the floor. 

We installed the new customer supplied garbage disposal in kitchen and cut out that abandoned pipe. We also abandoned the old cast iron kitchen waste arm in the wall that the kitchen was still draining in to and stubbed up new pvc pipe through same hole, added a tee and an air admittance valve under the sink for that fixtures vent. Also added new tubular drain ptrap.

We pulled the laundry room toilet as the entire sewage system was full of water and ran camera and drain machine as far as I could. Couldn’t get far enough, so. We had to get some garbage/plastic bins, lightly unscrew 2 cleanout caps In different areas, and let the system completely drain down into the bins so we could get closer. Client called us out due to a sewage backup at the far end of home in the laundry room, up out of that laundry room toilet. While we were there client asked us to also take care of an old and rusty garbage disposal, and also an abandoned drain pipe, open and just stubbed up through the floor. 

We installed the new customer supplied garbage disposal in kitchen and cut out that abandoned pipe. We also abandoned the old cast iron kitchen waste arm in the wall that the kitchen was still draining in to and stubbed up new pvc pipe through same hole, added a tee and an air admittance valve under the sink for that fixtures vent. Also added new tubular drain ptrap.

We pulled the laundry room toilet as the entire sewage system was full of water and ran camera and drain machine as far as I could. Couldn’t get far enough, so. We had to get some garbage/plastic bins, lightly unscrew 2 cleanout caps In different areas, and let the system completely drain down into the bins so we could get closer.

Cody B.

Cody B. Job Checkin

Customer had a leak in basement coming from one inch double union prv. Checked house pressure at 120+ psi. Tested the thermal and it had failed. Noted to customer that the water heater was over 10 years old. Recommended proactive replacement of the heater, a new thermal expansion tank, and a new 3/4 prv. Customer approved. Installed a new heater, thermal, and shutoff in the garage. Reconnected to the existing line for the return line. Installed a new prv in the basement. Tested all work to ensure proper function and no leaks. None were found.

Customer had a leak in basement coming from one inch double union prv. Checked house pressure at 120+ psi. Tested the thermal and it had failed. Noted to customer that the water heater was over 10 years old. Recommended proactive replacement of the heater, a new thermal expansion tank, and a new 3/4 prv. Customer approved. Installed a new heater, thermal, and shutoff in the garage. Reconnected to the existing line for the return line. Installed a new prv in the basement. Tested all work to ensure proper function and no leaks. None were found. Customer had a leak in basement coming from one inch double union prv. Checked house pressure at 120+ psi. Tested the thermal and it had failed. Noted to customer that the water heater was over 10 years old. Recommended proactive replacement of the heater, a new thermal expansion tank, and a new 3/4 prv. Customer approved. Installed a new heater, thermal, and shutoff in the garage. Reconnected to the existing line for the return line. Installed a new prv in the basement. Tested all work to ensure proper function and no leaks. None were found.

Tim C.

Tim C. Job Checkin

Call to provide inspection on property. Property is a rental unit, town home style with community shared utilities. A large water bill prompted HOA/management company to direct all owners to have a leak detection and inspection performed to identify any running water or leaks that can be contributing to property water bill, or to verify unit is in good condition. Perform leak inspection on unit to verify that there is no running water or leaks, or anything that may be contributing to high water bill for property management. We only found high water pressure in home , faulty expansion tank and bad shape toilet , we replaced all three items to insured all is in good working condition.

Call to provide inspection on property. 

Property is a rental unit, town home style with community shared utilities. A large water bill prompted HOA/management company to direct all owners to have a leak detection and inspection performed to identify any running water or leaks that can be contributing to property water bill, or to verify unit is in good condition.
Perform leak inspection on unit to verify that there is no running water or leaks, or anything that may be contributing to high water bill for property management.
We only found high water pressure in home , faulty expansion tank and bad shape toilet , we replaced all three items to insured all is in good working condition. Call to provide inspection on property. 

Property is a rental unit, town home style with community shared utilities. A large water bill prompted HOA/management company to direct all owners to have a leak detection and inspection performed to identify any running water or leaks that can be contributing to property water bill, or to verify unit is in good condition.
Perform leak inspection on unit to verify that there is no running water or leaks, or anything that may be contributing to high water bill for property management.
We only found high water pressure in home , faulty expansion tank and bad shape toilet , we replaced all three items to insured all is in good working condition.

Braulio C.

Braulio C. Job Checkin

Water Heater Flush Service [Tank Flush]: This service involves thoroughly flushing your tank-style water heater to remove accumulated sediment, minerals, and debris that naturally build up over time. Using controlled water pressure, the technician will drain and flush the interior of the tank for approximately 45 minutes to 1 hour, depending on the unit’s condition. Please note: Flushing older units that haven’t received regular manufacturer recommended servicing can potentially lead to internal leaks. Chen Plumbing cannot be held responsible for leaks resulting from the dislodging of accumulated hard water deposits during flushing, which may subsequently cause leaks in the unit. House Main ¾” Shutoff Valve Replacement With Pressure Reducing Valve (PRV): Remove and replace the existing ¾” main shutoff valve with a new full-port ball valve to enhance system control and long-term reliability. A new ¾” pressure reducing valve (PRV) will be installed downstream to help manage incoming

Water Heater Flush Service [Tank Flush]: This service involves thoroughly flushing your tank-style water heater to remove accumulated sediment, minerals, and debris that naturally build up over time. Using controlled water pressure, the technician will drain and flush the interior of the tank for approximately 45 minutes to 1 hour, depending on the unit’s condition.

Please note: Flushing older units that haven’t received regular manufacturer recommended servicing can potentially lead to internal leaks. Chen Plumbing cannot be held responsible for leaks resulting from the dislodging of accumulated hard water deposits during flushing, which may subsequently cause leaks in the unit.



House Main ¾” Shutoff Valve Replacement With Pressure Reducing Valve (PRV): Remove and replace the existing ¾” main shutoff valve with a new full-port ball valve to enhance system control and long-term reliability. A new ¾” pressure reducing valve (PRV) will be installed downstream to help manage incoming Water Heater Flush Service [Tank Flush]: This service involves thoroughly flushing your tank-style water heater to remove accumulated sediment, minerals, and debris that naturally build up over time. Using controlled water pressure, the technician will drain and flush the interior of the tank for approximately 45 minutes to 1 hour, depending on the unit’s condition.

Please note: Flushing older units that haven’t received regular manufacturer recommended servicing can potentially lead to internal leaks. Chen Plumbing cannot be held responsible for leaks resulting from the dislodging of accumulated hard water deposits during flushing, which may subsequently cause leaks in the unit.



House Main ¾” Shutoff Valve Replacement With Pressure Reducing Valve (PRV): Remove and replace the existing ¾” main shutoff valve with a new full-port ball valve to enhance system control and long-term reliability. A new ¾” pressure reducing valve (PRV) will be installed downstream to help manage incoming