Upon arrival customer stated the tub leaks and water comes out of the ceiling fan. I ran the tub for 10 minutes and was not able to get it to leak. Then I filled the tub up twice and drained it. I still could not get it to leak. I informed the customer that water is getting onto the floor and causing the water to leak out the ceiling fan. Gave customer estimate to cut a hole in the ceiling. Customer did not approve the estimate. Customer stated she is going to have her son take a shower in it today and make sure he is not getting water on the floor and to see if it stops leaking out the ceiling fan.