Braulio is by far the best plumber we’ve ever had. He was very communicative through the whole process, informing us every step along the way. His knowledge, thoroughness and attention to detail were above par and we can’t thank him enough for his professionalism. His outstanding customer service is the reason we chose Chen plumbing for another job a few days later and will continue to choose Chen plumbing in the future. But if he leaves, we’re going with him! Give this man a bonus and promote him ASAP!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I have been using Chen Plumbing for many years - for both my personal residents and investment properties. Tim and his technicians have always been great to work with.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great help! He came & figured out the problem & offered us the different options & explained what we should do next! Very helpful & prompt, on a very rainy night!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Travis studied this problem and then went the extra mile to be sure it was repaired properly!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Texted when on the way. Showed up on time. Did a great job at a reasonable price. Would recommend.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Marcos was friendly and professional throughout the whole process. Will refer Chen and Marcos to friends and will hire again if the need arises. Thanks!
Overall Experience
Quality
Price
Convenience
Great experience dealing with this company from start to finish. Quick response to my service request, very convenient and timely scheduling, great communication from the office and Eric, the master plumber and his assistant. The rates are quite fair, the work is flawless and I will be using Chen Plumbing for any plumbing issues going forward.
Overall Experience
Quality
Price
Convenience
Repipe copper to uponor pex A , connected back to the existing copper for two upstairs bathroom and one hose bib in the back under the deck
Customer did not want to move forward with camera process for accurate estimate. Unable to get clearing form info
Customer stated gas company told customer vent pipe to outside for the tankless is not normal with some water spitting out , we checked , this is condensating navien heater , everything is working fine .
Replaced a water shut off valve and supply line for main floor toilet
customer approved the $12,000 project for the furnishing and installation of a 6 inch valve as part of this process we removed and then reinstalled the existing Hydrant to ensure precise fit for the new valve. work details All work was conducted during nighttime hours to minimize disruption to tenant water usage,after installation we carefully pressurize the line to ensure there were no leaks. We have documented this process with video evidence confirming the integrity of our work Site conditions and disclaimers due to the ground conditions. We placed a gravel bed to mitigate settling while we performed a thorough cleanup, some residual mud remains due to the unavoidable muddy conditions. Please note that as previously outlined in the estimate, we are not responsible for any asphalt or concrete repairs as well as protective post surrounding hydrant. Furthermore, no warranty can be provided on the existing pipe system due to its age.
Quote for water line repair and replacement
For this customer, they had a few different wet spots in the ceiling of the living room, and we decided to open up the drywall to see if there was any pinhole leaks. We had previously been to this customer’s residence for a pinhole leak so therefore, that was my immediate thought of what it could be could also been a toilet clog that needed to be a pull and reset however, once we opened up the ceiling, we discovered that the copper waterline three-quarter was leaking so it needed to be cut out and a sexual repair was needed. Did exactly that cut out about 2 1/2 3 feet of copper pipe and went back with copper pipe I had to open up the ceiling, a little bit more rather than my one by one square once we did that there are no further leaks from the repair laid plastic down over the couch before cutting the drywall and laid plastic down over the flooring to ensure that there would be no Drywall dust collecting any drywall dust that was found. I cleaned up with the shop vac and left the hous
For this customer talk to him about different models of water heaters that we can do he is looking for installing a tankless water heater and or tank water heater for his house. He’s also highly interested in doing a mow and flow in a small closet that he has where his main waterline is in order to do some work on the main waterline to insert a Moen flow. We would have to relocate the pressure reducing valve to the outside. The customer already has two pressure reducing valves, but essentially would remove both of them and install a brand new PRV with a home shut off valverecommend did by the manufacturers to install a filter when installing a tankless water heater so therefore that is what I recommended and at this time the pressure is at 40 psi and the water heater is from 2007 so I would be proactive rather than reactive on rep replacing the heater at this time. It is an estimate only however I believe. Recommend did by the manufacturers to install a filter when installing a tankle
Replaced a 50 gallon gas water heater today
***Proposed work: Perform after hour/nighttime excavation at the area where the leak is most likely present Water service to the entire shopping center would be temporarily shut off during work to safely perform the excavation and minimize disruption to tenants We will carefully expose the existing waterline to visually locate and confirm the source of the leak Once the leak is identified required material materials and fittings will be determined Necessary parts will be ordered and repairs will be completed after confirmation from customer All work will be performed using the best practices to minimize stress on surrounding piping Excavation and exposure of the suspected leak area will start at $3000. Final repair cost will be determined after line is exposed and all necessary parts ordered a deposit may be required. Customer understands, this may lead into multiple days of excavation and repair ***Important disclaimers, and conditions: Asphalt and or concrete may need to
Replaced a brush nickel pop up drain , new Prv , new recirculating pump ,unjaimmed disposal
Replacing old water heater due to age. Installed 40 gal short water heater. Also found pressure to be high and suggested to replace PRV and main valve located in crawlspace. After replacements, checked for leaks and proper function. Pressure is now set at 60 PSI.
