Juan arrived on time and assessed the problem quickly as well as the previously unsuccessful efforts by another plumber. He was confident in his ability and in the types of materials he recommended. He repaired my water main and did a series of tests to ensure the repair was sound. Juan was efficient, friendly, and competent. It was a very good experience.
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Max came the same day as requested. He did an excellent job and explained the work to be done with clarity. He was very professional.
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Juan is extremely knowledgeable and accommodating. He was very easy to work with and very efficient.
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Matthew was great! Repairs were completed quickly at a reasonable price. I will continue using Chen Plumbing for all of my plumbing needs.
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Took care of my issue and communicated from appointment to arrival. Would definitely use again!!
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Excellent professionalism and service from Michael. I had some outside faucets replaced and highly recommend.
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Eric went beyond the call of duty in checking my kitchen ceiling for water leaks and helping me connect with a restoration service for repair. Thanks to Eric and especially to Tim Chen Plumbing.
Response from Chen Plumbing:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Easy to schedule. Arrived as promised. Polite, professional, knowledgeable, efficient, priced fairly.
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For this job, I worked on replacing broken drain fitting for sink and all clean out 4” drain.
Customer had dripping faucet that replacement was ready for. Removed the old widespread faucet and installed the new one. Before finishing the new faucet, made customer aware of cosmetic damage from the original installation to the granite countertops (picture attached). Installed new pop up and faucet that customer supplied. Tested all work on the install to ensure proper function and no leaks, none were found. Dispatch fee is $95.
Toilet repair. Went out to fix a toilet that wouldn't stop running. Upon inspection, discovered that the flapper valve was worn out and not sealing properly. We replaced the faulty valve, and the toilet returned to normal operation, saving the homeowner from further water waste.
Commercial faucet replacement and drain repair
Replaced pressure regulator and repaired toilet.
Replaced Pressure regulating valve and thermal expansion tank to correct water pressure. Rebuilt a toilet with new parts that had been worn out due to high water pressure.
Hose bib replacement on front of home
Reconnected kitchen fixtures after a new countertop had been installed
Disconnected fixtures in kitchen to allow counter replacement
Replaced PRV, thermal expansion tank, stop valve, and rebuilt toilet