Juan was very helpful in diagnosing a sewage smell issue that had been happening for several months. He answered all my questions during the sewer scope and his partner checked the vents and manholes to see if there were any issues that we might have missed. They weren’t able to find anything but gave me the video and advice I needed to pursue the issue further with the city or test my water boiler’s exhaust. Professional, reasonable price, and good service.
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The guys were prompt in arriving to service my problem. As well as quick to move to another solution when the first one was not working. This helped solved my problem as fast as possible.
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Eric Turner was very Professional and did a Great job. He is a real asset to your company. Thanks, Eric for such a great job!
Response from Chen Plumbing:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Very good service and quality. Matt was pleasant and professional to deal with and provided the best outcome for the issue.
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Basket strainer nut not going on upon arrival. Customer stated he couldn’t get it back together after taking it apart. Found broken basket nut needing to be replaced. Gave customer estimate, customer approved estimate. Installed new nut and tied system back in. Filled sink up and let it drain. No leaks or issues upon departure
Leak Search in unit. Multiple leaks - one pinhole leak on copper pipe serving unit 1003 and one leak from tub overflow connection on tub in unit 1003.
For this job, we performed a sewer inspection and made sure sewer was okay in customers property.
Jetting main drain from accessible clean-out. While expertly performed, Chen Plumbing does not guarantee using water jetting will clear the blockage. If the blockage is cleared, Chen plumbing does not guarantee that using the water jet is a long term solution, as it may only be a temporary fix. The best solution, if the pipe is old, is a complete drain repipe.
Repaired water leak to address water leak from ceiling.
Finish kitchen trim 2 faucets 2 disposal 1 dishwasher 1 pot filler Connect the fridge
Yesterday afternoon, I replaced the faulty cartridge in a Moen single-handle shower valve for a customer. I began by shutting off the water supply and carefully removing the existing cartridge. I then installed a new genuine Moen replacement cartridge, ensuring proper alignment and sealing. After reassembling the valve, I turned the water back on and tested the shower for smooth operation and leaks. The customer now has a fully functional, drip-free shower valve.
